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Ai Chat Jobs in Virginia (NOW HIRING)

AI Architect

Mclean, VA · On-site

$190K - $230K/yr

You'll work with terabytes of real-world legal data, including emails, contracts, chat transcripts ... AI that can surface key people, themes, and timelines in hours instead of weeks, or pre-classify ...

Applied AI Engineer

Fort Belvoir, VA · On-site

$77.60 - $176/hr

Experience rapidly prototyping, developing, and iterating on use‑case‑specific AI solutions such as chat systems, user‑facing applications, and domain‑specific copilots * Experience ...

SALESFORCE DEVELOPER (AI)

Mclean, VA · On-site

$56.50 - $74.75/hr

Key Responsibilities AI-Assisted Engineering (Primary Focus) Use GitHub Copilot / Copilot Chat (and similar tools) to accelerate: * Code generation, refactoring, and documentation * Unit/integration ...

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management -- purpose‑built for K‑12 public education. When a ...

Applied AI Engineer

Fort Belvoir, VA · On-site

$99K - $225K/yr

Experience rapidly prototyping, developing, and iterating on use-case-specific AI solutions such as chat systems, user-facing applications, and domain-specific copilots * Experience conducting ...

Applied AI Engineer

Reston, VA · On-site

$99K - $225K/yr

Experience rapidly prototyping, developing, and iterating on use-case-specific AI solutions such as chat systems, user-facing applications, and domain-specific copilots * Experience conducting ...

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

Our unified service platform brings together customer service, help desk ticketing, call center operations, AI chat, and IT asset management -- purpose‑built for K-12 public education. When a ...

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Ai Chat information

What is an ai chat?

An AI Chat job involves managing, developing, or interacting with AI-powered chatbots to enhance customer support, engagement, or automation. This role can include programming chatbots, training AI models, analyzing user interactions, and improving chatbot responses. Depending on the position, it may require technical skills like natural language processing (NLP) or customer service expertise. AI Chat professionals work in various industries, including e-commerce, healthcare, and tech support, to streamline communication and improve user experiences.

What are the key skills and qualifications needed to thrive in the ai chat position, and why are they important?

To thrive as an AI Chat Specialist, strong written communication, critical thinking, and problem-solving abilities are essential, often supported by familiarity with AI platforms and customer service experience. Proficiency with popular chat tools, CRM systems, and potentially certifications in areas like chatbot management or conversational AI are commonly expected. Active listening, patience, and adaptability are important soft skills for handling a diverse range of inquiries and maintaining positive user interactions. These competencies enable effective, efficient, and user-friendly support while ensuring high satisfaction and engagement with AI-powered chat systems.

What are common challenges faced by ai chat specialists, and how are they addressed?

AI Chat Specialists often encounter challenges such as handling complex or sensitive customer queries and ensuring accurate, timely responses within fast-paced digital environments. To address these challenges, specialists leverage thorough training in company policies, access to comprehensive knowledge bases, and collaboration with technical teams to resolve escalated issues. Regular feedback sessions and performance analytics help improve response quality and customer experience. Being able to adapt quickly to new tools and updates is also crucial for ongoing success in this role.

Is training AI chatbots a real job?

Yes, training AI chatbots is a legitimate job that involves developing, fine-tuning, and improving conversational AI systems. It often requires skills in machine learning, natural language processing, and data annotation, and can be found in tech companies, research labs, and AI startups.

What are the most commonly searched types of Ai Chat jobs in Virginia?

The most popular types of Ai Chat jobs in Virginia are:

Infographic showing various Ai Chat job openings in Virginia as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 91% In-person, 2% Hybrid, and 7% Remote job distribution.

Google AI Architect - AI Chat Bot (Billing & Citizen Services)

Ashburn, VA • On-site

ZILLION TECHNOLOGIES, INC
IT Services • 51 - 200 employees

Full-time

Re-posted 28 days ago


Job description

Company Description

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Google AI Architect - AI Bot (Billing & Citizen Services)
Minimum Qualifications

  • Applicants selected for this position will be subject to a government background check (Public Trust Level) and must meet eligibility requirements.
  • US Citizen
  • College Degree Required

Role Summary:

The Google AI Architect will lead the design, development, and deployment of an AI-powered bot for our client to streamline billing processes and enhance citizen-facing services. This role is responsible for building a secure, scalable, and compliant AI solution on Google Cloud, including conversational interfaces delivered through web, API, and Google Workspace channels (Google Chat and Google Meet), to improve operational efficiency, accuracy, and user experience.

Key Responsibilities:

Responsible for architecting and deploying a secure, AI-powered chatbot on Google Cloud to automate client's billing processes and enhance citizen engagement through intelligent, compliant, and scalable digital services.

Architect and design an end-to-end AI chatbot solution using Google Cloud (Vertex AI, Dialogflow, Gemini, BigQuery, Cloud Functions, etc.).

Develop an intelligent bot to:

  • Automate billing inquiries and workflows.
  • Provide real-time, accurate responses to citizen queries.
  • Implement AI bot integrations across multiple interaction channels, including web interfaces, APIs, and Google Chat within Google Workspace.
  • Enable secure, authenticated, and role-based conversations via Google Chat for internal users and authorized stakeholders.
  • Design escalation workflows from AI bot to live support through Google Chat and Google Meet, as required.
  • Support self-service options for payments, invoices, and status tracking.
  • Ensure compliance with federal data security, privacy, and accessibility standards (FISMA, FedRAMP, HIPAA where applicable, Section 508).
  • Integrate the AI bot with our clients's existing billing systems, databases, and APIs.
  • Define AI governance, data management, and model lifecycle processes.
  • Optimize performance, scalability, reliability, and cost efficiency.
  • Establish monitoring, logging, and continuous improvement frameworks for AI models.
  • Collaborate with client stakeholders, project managers, and development teams to gather requirements and translate them into technical architecture.
  • Provide documentation, training, and knowledge transfer to internal teams.
Qualifications
  • Strong expertise in Google Cloud Platform (GCP) and AI services.
  • Experience with conversational AI, chatbots, and automation platforms.
  • Proficiency in AI/ML architecture, data pipelines, and API integrations.
  • Knowledge of federal IT compliance, cybersecurity, and data governance standards.
  • Experience designing scalable and secure cloud-based solutions.
  • Strong communication and stakeholder engagement skills.

Preferred Qualifications:

Experience working with federal agencies or government projects.

Background in billing systems, financial workflows, or citizen service platforms.

Certifications in Google Cloud or AI/ML Architecture.

Preferable Billing Functional Scope (for AI Bot) :

  • Handle citizen inquiries related to invoices, charges, and payment status.
  • Provide real-time access to billing details such as invoice number, amount due, due date, and payment history.
  • Support automated generation and delivery of invoices and billing statements.
  • Enable self-service payment guidance and redirection to secure payment platforms.
  • Validate billing discrepancies and route complex issues to human agents.
  • Automate reminders and notifications for upcoming or overdue payments.
  • Support refunds, adjustments, and credit inquiries based on predefined business rules.
  • Integrate with clients's financial and billing systems to ensure data accuracy and consistency.
  • Maintain audit trails and transaction logs for compliance and reporting.
  • Ensure secure handling of financial and personally identifiable information (PII).
Additional Information

Thanks & Regards, 

Praveen Kumar,

Sr. Recruiter

Zillion Technologies Inc

E-mail: praveen(at)zilliontechnologies(dot)com 

Phone: 571-814-3745