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Agility Partners Jobs in Minnesota (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · On-site

Organizational Agility Success Measures * Maintain strong customer retention across assigned ... partners to ensure seamless customer experience Working Conditions & Physical Requirements ...

Aminov Search Partners

Plant Manager

New Ulm, MN · On-site

$95K - $125K/yr

Ensure compliance with regulatory standards and oversee the establishment and improvement of procedure-based practices.- Promote workforce agility and engagement through effective change management ...

nVent

Senior Director, Pricing

Anoka, MN · On-site

Partner with Product Management, Engineering, and Finance to handle the "price-cost" relationship ... Operational Agility & Governance * Execution Velocity: Optimize "Speed to Quote" and pricing ...

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What is the difference between Agility Partners vs Business Analyst?

AspectAgility PartnersBusiness Analyst
CredentialsVaries by client, often includes relevant certifications like CBAP or PMI-PBATypically requires a bachelor's degree in business, IT, or related field; certifications like CBAP are common
Work EnvironmentConsulting, project-based, client sites, collaborative teamsCorporate offices, project teams, cross-functional departments
Industry UsageConsulting firms, technology, finance, healthcareCorporate sectors, IT, finance, government agencies
Common Search/ComparisonAgility Partners vs Business Analyst

Agility Partners and Business Analysts often share similar credentials and work environments, especially in consulting and corporate settings. While Agility Partners provides staffing and consulting services across industries, Business Analysts focus on analyzing business needs and processes within organizations. The key difference lies in Agility Partners' role as a staffing and consulting firm, whereas Business Analysts are individual professionals working within companies to improve operations.

What do agility partners do?

Agility Partners is a staffing and consulting firm that connects organizations with professionals skilled in agile methodologies, project management, and technology. They help companies implement agile practices, improve team collaboration, and deliver projects efficiently by sourcing qualified talent or providing consulting services.

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Agility Partners jobs near you
Infographic showing various Agility Partners job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

CUSTOMER SUCCESS PARTNER

CosmoProf

Minneapolis, MN • On-site

Full-time

Re-posted yesterday

CosmoProf rating

5.3

Company rating: 5.3 out of 10

Based on 118 frontline employees who took The Breakroom Quiz

27th of 42 rated hair and beauty

Job description


Customer Success Partner
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the Role
The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through proactive communication, order support, product awareness, and ongoing relationship management.
The CSP helps ensure customers remain informed, connected, and supported following the transition from dedicated in-salon coverage to a virtual service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health.
Location: Remote
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)
Key Responsibilities
  • Serve as the primary virtual point of contact for assigned accounts
  • Build and maintain strong customer relationships through phone, email, text, and virtual engagement
  • Process customer orders accurately and efficiently while resolving order-related issues
  • Proactively communicate promotions, new product launches, education opportunities, and business initiatives
  • Support customer awareness and engagement around company programs, offers, and resources
  • Partner closely with field sales teams and leadership to ensure continuity of customer support
  • Respond to customer inquiries related to products, pricing, inventory availability, and account needs
  • Support customers through service recovery situations and escalate issues appropriately when needed
  • Maintain accurate customer records and engagement activity within Salesforce
  • Monitor account trends and identify customer risks, concerns, or support opportunities

Knowledge, Skills & Abilities Requirements
Qualifications
  • 3+ years of experience in customer service, inside sales, account management, or related customer-facing roles
  • Strong communication and relationship-building skills
  • Ability to manage multiple customer accounts and priorities simultaneously
  • Highly organized with strong follow-through and attention to detail
  • Comfortable working in a fast-paced, metrics-driven environment
  • Proficiency in Microsoft Office, Salesforce and order management systems
  • Beauty industry experience preferred
  • Experience supporting customers in a virtual or remote environment preferred

Core Competencies
  • Customer Focus
  • Communication
  • Relationship Management
  • Problem Solving
  • Adaptability
  • Execution & Follow-Through
  • Collaboration
  • Organizational Agility

Success Measures
  • Maintain strong customer retention across assigned account portfolio
  • Deliver timely, accurate, and professional customer support and order processing
  • Achieve established service-level expectations for responsiveness and follow-up
  • Maintain consistent proactive outreach cadence with assigned customers
  • Increase customer awareness and participation in promotions, education, and new product launches
  • Support overall account health through ongoing customer engagement and relationship management
  • Identify and escalate customer concerns, risks, and service opportunities in a timely manner
  • Maintain accurate documentation of customer interactions and account activity within company systems
  • Partner effectively with field teams and cross-functional business partners to ensure seamless customer experience

Working Conditions & Physical Requirements (Currently Corporate but will provide others if needed)
This is a primarily virtual/remote customer support role requiring consistent outbound customer engagement through phone, email, and digital communication channels. The role may require periodic participation in team meetings, training sessions, and business reviews.
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)
#LI-AB

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About Cosmoprof

Sourced by ZipRecruiter

Cosmoprof is a respected name in the beauty industry, headquartered in Denton, TX, United States. This multinational company, accessible via cosmoprofbeauty.com, is a leader in the wholesale distribution of professional beauty products and equipment. It operates by a business-to-business model, catering extensively to salon professionals and beauticians. Its portfolio includes a wide range of products such as hair care, skin care, nail care, tools and accessories, salon furniture, and equipment from leading beauty brands. The company was founded with the intention to nurture the growth of the professional beauty sector.

Industry

Wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Denton, TX, US

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