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Agent Success Manager Jobs in Virginia (NOW HIRING)

Dinwiddie Agency

Life Insurance Sales Agent

Roanoke, VA · On-site +1

$30K - $160K/yr

Manage sales administrative tasks such as documentation, policy processing, and maintaining ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Dinwiddie Agency

Life Insurance Sales Agent

Lynchburg, VA · On-site +1

$30K - $160K/yr

Manage sales administrative tasks such as documentation, policy processing, and maintaining ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

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All JobsAgent Success JobsAgent Success Manager JobsAgent Success Manager Jobs in Virginia

Agent Success Manager information

What does an agent success manager do?

An Agent Success Manager is responsible for supporting and enabling agents—often in real estate, insurance, or sales—to achieve their goals and maximize performance. They provide training, resources, and guidance to help agents succeed, as well as monitor progress and offer feedback. By acting as a liaison between agents and the company, they ensure agents have the tools and support necessary for high productivity and job satisfaction.

What are some common challenges faced by agent success managers, and how can they be addressed?

Agent Success Managers often face the challenge of balancing the needs of multiple agents while meeting company objectives. Navigating varied agent personalities, performance levels, and adapting coaching methods to suit individual learning styles are common hurdles. Effective communication, strong organizational skills, and a proactive approach to problem-solving are key to overcoming these challenges. Regular feedback sessions and leveraging data analytics can also help identify areas for improvement and tailor support to each agent's needs.

What are the key skills and qualifications needed to thrive as an agent success manager, and why are they important?

To thrive as an Agent Success Manager, you need a strong background in sales, customer service, and agent training, often supported by experience in real estate or call center environments. Familiarity with CRM platforms, performance tracking tools, and onboarding systems is typically required. Exceptional interpersonal skills, coaching ability, and problem-solving set successful candidates apart. These skills are crucial for effectively supporting agents, driving their performance, and ensuring organizational growth.

What is the difference between Agent Success Manager vs Customer Success Manager?

AspectAgent Success ManagerCustomer Success Manager
Primary FocusSupporting and optimizing agent performanceEnsuring overall customer satisfaction and retention
Work EnvironmentContact centers, sales teams, or support agentsAcross various industries, including SaaS, finance, and tech
Required CredentialsExperience in customer support, sales, or training; often certifications in CRM or support toolsBackground in customer success, account management, or client relations; certifications in customer success or CRM systems

While both roles focus on improving client or user experiences, the Agent Success Manager primarily supports agents or support teams to enhance their performance, whereas the Customer Success Manager works directly with clients to ensure their satisfaction and retention. The roles often overlap in skills but differ in their target audiences and daily responsibilities.

What are popular job titles related to Agent Success Manager jobs in Virginia?

For Agent Success Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Agent Success Manager jobs in Virginia look for?

The top searched job categories for Agent Success Manager jobs in Virginia are:

What cities in Virginia are hiring for Agent Success Manager jobs?

Cities in Virginia with the most Agent Success Manager job openings:

Agent Success Manager jobs near you
Infographic showing various Agent Success Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Remote Sales Position - Structured Training Program

The Semler Agency

Richmond, VA • On-site, Remote

$46K - $51K/yr

Part-time

Re-posted 17 days ago

Job description

We are currently hiring for a remote sales position with a structured training program.
This role is designed for individuals looking to learn a new skill and work from home with support.
Responsibilities:
  • Connect with individuals requesting information
  • Provide guidance on coverage options
  • Follow a simple, structured process
What You'll Get:
  • Guided training program
  • Support from experienced mentors
  • Flexible scheduling
  • Performance-based income

No experience required - we will teach you everything you need to know.
Please keep an eye out for a text from Terra after applying.
*NOTE: Equal opportunity, not equal outcome. No agent's success, earnings, or production results should be viewed as typical, average or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work.

Apply