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Agent Manager Jobs in Springdale, AR (NOW HIRING)

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Engage in cross-functional incident management and feedback loops * Troubleshoot errors and issues ... Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with ...

Front Desk Agent

Bentonville, AR · On-site

$13 - $14/hr

We are seeking a Front Desk Agent to join our Team with a starting Wage between $13.00-$14.00 per ... The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 ...

Showing results 41-60

Agent Manager information

See Springdale, AR salary details

$10

$23

$52

How much do agent manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for agent manager in Springdale, AR is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $27.02 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What cities near Springdale, AR are hiring for Agent Manager jobs?

Cities near Springdale, AR with the most Agent Manager job openings:

Infographic showing various Agent Manager job openings in Springdale, AR as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,772 per year, or $23.4 per hour.

Agent Ambassador, Part-Time

Storesight

Fayetteville, AR • On-site

$26.50 - $36/hr

Part-time

Re-posted 13 days ago


Job description

About Storesight
Formed by the merger of Field Agent and Shelfgram, Storesight sets the standard for always-on retail intelligence. With a combination of advanced AI, an intuitive platform, and a massive field network, Storesight empowers CPG brands to enhance OSA, drive flawless execution, manage price perception, and launch new products at scale-faster than ever. Storesight captures shelf conditions across 480 categories, 5,000 brands, and 50,000 locations, and is trusted by 95% of the top 50 CPG firms in North America.
ESSENTIAL DUTIES AND KEY RESPONSIBILITIES
  • Provide best-in-class service and hospitality for Agents in the Field
  • Monitor and resolve help tickets that come into Zendesk (Agent Relationship Management Platform)
  • Engage in cross-functional incident management and feedback loops
  • Troubleshoot errors and issues with job builds cross-functionally with Account Management and Project Management Teams and system issues with Product Development Team
  • Troubleshoot reported app issues, escalating to Product Management Team accordingly
  • Practice empathy and servant leadership with all communication (internal and external)
  • Serve as subject matter expert on Storesight support systems and processes to assist the team
  • Respond to Agent chat, text, and phone requests via Zendesk (When required)
  • Deliver with excellence in all team and Agent communications and interaction

KEY SKILLS AND QUALIFICATIONS
  • Customer Service Driven
  • Proactive
  • Collaborative
  • Detail-Oriented
  • Problem Solver
  • Servant-Hearted
  • High Emotional Intelligence
  • Empathetic
  • Community-Building
  • Proven ability to manage multiple projects simultaneously.
  • Strong business writing and communication skills.
  • Demonstrated capability to deliver high-quality work in a fast-paced environment.
  • Experience in service industries, Storesight, CPG, or retail sectors is highly preferred