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Agent Manager Jobs in Rochester, NY (NOW HIRING)

Alphabe Insight Inc

Marketing Agent

Rochester, NY · On-site

$55K - $59K/yr

Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage. We are seeking a motivated and detail-oriented Marketing Agent to join our ...

Limitless East Marketing

Marketing Agent

Rochester, NY · On-site

$55K - $59K/yr

Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage. We are seeking a motivated and detail-oriented Marketing Agent to join our ...

Imperial Dade

Purchasing Agent

Rochester, NY · On-site

$90K/yr

Purchasing Agent Overview: Imperial Dade is the leading distributor of foodservice packaging ... Manage the creation and maintenance of all items for assigned vendor lines * Maintain a clear line ...

HRI Hospitality

Guest Services Agent

Hilton, NY · On-site

$14 - $21/hr

Guest Services Agent Department: Front Office Supervision Exercised: NONE Supervision Received ... Front Office Supervisor and Front Office Manager MINIMUM REQUIREMENTS Education * High school ...

HRI Hospitality

Guest Services Agent

Hilton, NY

$14 - $21/hr

Guest Services Agent Department: Front Office Supervision Exercised: NONE Supervision Received ... Front Office Supervisor and Front Office Manager MINIMUM REQUIREMENTS Education * High school ...

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Agent Manager information

See Rochester, NY salary details

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How much do agent manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for agent manager in Rochester, NY is $26.17, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.14 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Rochester, NY?

The most popular types of Agent jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Agent Manager jobs?

Cities near Rochester, NY with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,415 per year, or $26.2 per hour.

Marketing Agent

Rochester, NY • On-site

Alphabe Insight Inc
Marketing • 51 - 200 employees
Learn more about Alphabe Insight Incexternal

$55K - $59K/yr

Full-time

Re-posted 21 days ago

Job description

Company Description
Lumina Agency Inc is a forward-thinking organization dedicated to delivering structured, efficient, and high-quality project solutions for our clients. We value precision, collaboration, and professional growth, creating an environment where individuals can contribute meaningfully while developing long-term careers. Our team is built on clear communication, accountability, and a commitment to excellence across every project we manage.
Job Description
We are seeking a motivated and detail-oriented Marketing Agent to join our growing team in Rochester, NY. This role is ideal for individuals who are passionate about marketing strategy, client engagement, and executing campaigns that deliver measurable results. The Marketing Agent will support planning, coordination, and execution of marketing initiatives while collaborating with internal teams and clients.
Responsibilities
  • Assist in the development and implementation of marketing strategies and campaigns
  • Conduct market research and analyze trends to support decision-making
  • Coordinate marketing activities to ensure consistency and quality across projects
  • Support client communications and maintain professional relationships
  • Track performance metrics and prepare reports on campaign effectiveness
  • Collaborate with cross-functional teams to meet project goals and deadlines

Qualifications
  • Strong written and verbal communication skills
  • Analytical mindset with attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Professional attitude and strong organizational skills
  • Willingness to learn and adapt to new marketing tools and processes

Additional Information
  • Competitive salary ($55,000 - $59,000 annually)
  • Growth opportunities within a dynamic and expanding company
  • Professional training and skill development
  • Supportive and collaborative work environment
  • Long-term career advancement potential

Apply