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Agent Manager Jobs in Hamilton, ON (NOW HIRING)

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Purchasing Agent

Oakville, ON · On-site

CA$60K - CA$70K/yr

The Role The Purchasing Agent will be responsible for purchasing of products and services, manage ... Work closely with the General Manager (Plant), Purchasing Department, Production Team and ...

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Agent Manager information

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

How to become an agent manager?

To become an agent manager, candidates typically need several years of experience in sales, customer service, or related roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often preferred, and relevant certifications or training in management can enhance prospects. Developing skills in team leadership, conflict resolution, and operational oversight is essential for advancing to this position.

What are the most commonly searched types of Agent jobs in Hamilton, ON?

The most popular types of Agent jobs in Hamilton, ON are:

What cities near Hamilton, ON are hiring for Agent Manager jobs?

Cities near Hamilton, ON with the most Agent Manager job openings:

Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Desjardins Insurance Account Representative

Richard Demille - Desjardins Insurance Agent

Burlington, ON • On-site

Full-time, Contractor

Medical, Dental, Life, PTO

Re-posted 12 days ago

Job description

Insurance Sales Advisor

Location: OAKVILLE, ONT
Type: Full Time, Permanent

Position Overview:
Successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service.
  • Knowledge of Insurance products and how they help people manage their risks
  • Meet deadlines with accuracy and thoroughness.
  • Reaching monthly sales targets

Benefits of working with us:

  • Salary (sales team)
  • Uncapped Commission (P&C + LIFE - % of premium sold)
  • Annual Bonus (subject to office qualification, etc.)
  • Ad-Hoc/Monthly/quarterly team promotions and bonus will be available
  • Annual Travel bonus baid by agent (Office must qualify)
  • 3 weeks vacation
  • Health and Dental Benefits (after 3 months)
  • RRSP match program
  • Technology (laptop)
  • Potential for total compensation over 6 figures

Qualifications and Experience

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Networking experience preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Property & Casualty license (OTL license preferred/must be able to obtain - all licencing fees to be paid by Agent on successful completion)
  • LLQP to be obtained within 3 months of start in order to service existing customers (all licencing fees to be paid by Agent on successful completion)

Desjardins is a leading provider of Auto, Home and Life insurance as well as Financial services in Canada, with the passion to become the customer's first and best choice in the products and services we provide. Training provided for the licensed candidate. 

This is a Full-time position within a Desjardins Insurance Agency in Oakville.

We thank all applicants for their interest, however, only those selected for interview will be contacted.

Richard Demille Insurance and Financial Services Ltd.

These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This Agents’ employees are not employees of Desjardins. Independent contractor Agents are responsible for and make all employment decisions regarding their employees.