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Agent Manager Jobs in Washington (NOW HIRING)

InstantServe LLC

senior IA Analyst

Fort Belvoir, VA · On-site

ACAS (Tenable Security Manager, Nessus Scanner, and Windows Agent Manager) and SEM (SolarWinds Security Event Manager) experience desirable. * Evaluate-STIG and STIG Manager experience desirable

Henderson Engineers

Commissioning Agent

Chantilly, VA · On-site

The Commissioning Agent manages projects from planning through closeout, serves as a technical resource for commissioning and design-related matters, supports the development of team members, and ...

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Agent Manager information

See Washington salary details

$13

$30

$67

How much do agent manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for agent manager in Washington is $30.03, according to ZipRecruiter salary data. Most workers in this role earn between $22.88 and $34.57 per hour, depending on experience, location, and employer.

What does an agent manager do?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What skills and qualifications are needed to be an agent manager?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.
What are the most commonly searched types of Agent jobs in Washington? The most popular types of Agent jobs in Washington are:
What are popular job titles related to Agent Manager jobs in Washington? For Agent Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Agent Manager jobs in Washington look for? The top searched job categories for Agent Manager jobs in Washington are:
What cities in Washington are hiring for Agent Manager jobs? Cities in Washington with the most Agent Manager job openings:
Agent Manager jobs near you
Infographic showing various Agent Manager job openings in Washington as of July 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $62,463 per year, or $30 per hour.

Sr. Information Assurance Analyst

Intellect Solutions LLC

Fort Belvoir, VA • On-site

Full-time

Re-posted 13 days ago

Job description

Location: Fort Belvoir, VA 22060
Clearance Required: Active Secret (Eligible for TS/SCI)
Job Description:
The job of the Information Assurance Analyst is to provide guidance and expertise to the customer to ensure all Information Assurance policies, instructions, and directives are followed and maintained.
This includes, but is not limited to, the following areas of responsibilities:
Daily Tasks
  • Monitor and review Information Assurance Vulnerability Management (IAVM) notices to determine whether they apply to the Information Systems environment.
  • Perform routine system vulnerability scans on all network attached devices utilizing Tenable Assured Compliance Assessment Solution (ACAS) and all its associated programs.
  • Perform STIG scans of systems utilizing Evaluate-STIG.
  • Import all Evaluate-STIG findings into STIG Manager for STIG tracking and reporting.
  • Review, monitor, and report information being sent to the Security Event Management (SEM) for irregular or suspicious activity.
  • Create work orders for relevant IAVM notices and vulnerability remediation to be carried out by the Information Technology Support Services (ITSS) team.
Implementation
  • Work with the ITSS team to maintain current and supported software versions on ACAS solution and the SEM.
Troubleshooting
  • Assist the ITSS team to research and remediate known and found system vulnerabilities.
Security
  • Comply with all Department of War (DoW) Information Assurance policies, instructions, and directives.
  • Comply with all Department of the Air Force (DAF) Information Assurance policies, instructions, and directives.
  • Perform TEMPEST inspections and drawings, as needed.
  • Perform duties as an assigned Information System Security Officer (ISSO).
Documentation
  • Inspect and assist with correcting user folder documentation.
  • Update and maintain TEMPEST drawings for all buildings.
  • Review and update system(s) control documentation.
  • Assist the ITSS team with the creation, updating, and enforcement of agency IT policies and procedures.
  • Update and maintain documents for all ATO/ATC packages within eMASS and Xacta, as appropriate.
Skills / Qualifications
  • The ideal candidate will have a minimum of 3 years of Information Assurance experience.
  • Must possess a minimum current adjudicated SECRET security clearance at time of start and be able to obtain and maintain a TS/SCI security clearance.
  • Must possess a minimum current CompTIA Security+ ce certification at time of start. Other certifications may be accepted upon customer approval.
  • Must have a good working knowledge in the use of the various Microsoft Office 365 suite of products. Microsoft Visio experience desirable.
  • eMASS and Xacta experience desirable.
  • ACAS (Tenable Security Manager, Nessus Scanner, and Windows Agent Manager) and SEM (SolarWinds Security Event Manager) experience desirable.
  • Evaluate-STIG and STIG Manager experience desirable.
Additional Items
  • Must be able to lift 70lbs.
  • Capable of working with minimal guidance.
  • Some travel may be required to perform assigned duties.

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