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Agent Manager Jobs in North Carolina (NOW HIRING)

Cherry Bekaert

AI Agent Architect

Raleigh, NC · On-site +1

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Cherry Bekaert

AI Agent Architect

Raleigh, NC · On-site

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Cherry Bekaert

AI Agent Architect

Charlotte, NC

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Cherry Bekaert

AI Agent Architect

Raleigh, NC · On-site

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Cherry Bekaert

AI Agent Architect

Charlotte, NC · On-site

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Cherry Bekaert

AI Agent Architect

Raleigh, NC · On-site

The AI Agent Manager will have the opportunity to work remotely from within the United States. We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ...

Compass

Agent Experience Manager

Charlotte, NC · On-site

$14.75 - $19.25/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with ...

Alchemy Financial Group

Insurance Agent

Cameron, NC · On-site

$75K - $90K/yr

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Aberdeen, NC · On-site

$75K - $90K/yr

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Asheboro, NC · On-site

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Albemarle, NC · On-site

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Asheboro, NC · On-site

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Aberdeen, NC

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

Alchemy Financial Group

Insurance Agent

Cameron, NC · On-site

About the Insurance Agent Position We're seeking a motivated and competitive worker to join our ... Strong organizational and time-management skills * Proficient software skills, including Microsoft ...

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Agent Manager information

See North Carolina salary details

$10

$24

$53

How much do agent manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for agent manager in North Carolina is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agent Manager, and why are they important?

To thrive as an Agent Manager, you need strong leadership, strategic planning, and supervisory experience, often supported by a bachelor’s degree in business, management, or a related field. Familiarity with CRM software, performance analytics tools, and workforce management systems is typically required. Exceptional communication, conflict resolution, and motivational skills help Agent Managers build high-performing teams and navigate complex interpersonal dynamics. These skills and qualities are crucial for driving team success, meeting organizational goals, and ensuring efficient, effective agent operations.

How does an Agent Manager typically support and guide their team of agents to achieve performance targets?

As an Agent Manager, you'll play a key role in mentoring and supporting your team by setting clear goals, providing regular feedback, and facilitating ongoing training. You'll monitor individual and team performance metrics, identify areas for improvement, and implement strategies to boost productivity and morale. Regular one-on-one coaching sessions and team meetings are common, fostering open communication and collaboration. This hands-on approach helps agents overcome challenges, stay motivated, and consistently meet or exceed targets.

What does an Agent Manager do?

An Agent Manager is responsible for overseeing and supporting a team of agents, often in industries like insurance, real estate, or customer service. Their duties include recruiting, training, and evaluating agents to ensure they meet performance goals. They also develop strategies to improve productivity, handle escalated issues, and ensure compliance with company policies and industry regulations. Agent Managers often serve as a bridge between agents and upper management, ensuring clear communication and efficient operations.

What is the difference between Agent Manager vs Agent Coordinator?

AspectAgent ManagerAgent Coordinator
CredentialsRelevant industry certifications, management experienceCustomer service or administrative certifications
Work EnvironmentOversees teams, manages client accountsSupports agents, handles scheduling and communication
Employer & Industry UsageInsurance, real estate, travel agenciesInsurance agencies, call centers, real estate firms
Search & Comparison IntentLeadership, management, team oversightAdministrative support, coordination roles

Agent Managers focus on leading and managing agent teams, ensuring client satisfaction and meeting sales targets. Agent Coordinators handle administrative tasks, support agents with scheduling and communication. While both roles work closely with agents, the Agent Manager has a broader leadership role, whereas the Agent Coordinator provides essential operational support.

What are the most commonly searched types of Agent jobs in North Carolina? The most popular types of Agent jobs in North Carolina are:
What are popular job titles related to Agent Manager jobs in North Carolina? For Agent Manager jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Agent Manager jobs in North Carolina look for? The top searched job categories for Agent Manager jobs in North Carolina are:
What cities in North Carolina are hiring for Agent Manager jobs? Cities in North Carolina with the most Agent Manager job openings:
Agent Manager jobs near you
AI Agent Architect

AI Agent Architect

Cherry Bekaert

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 hours ago

Job description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. Our Business Transformation is looking for an AI Agent Manager. The AI Agent Manager will have the opportunity to work remotely from within the United States.
We are seeking a highly skilled and motivated AI Agent Architect (Manager Level) to join our team. The ideal candidate will have a strong background in artificial intelligence, agent-based systems, and digital transformation, with a proven track record of designing and deploying scalable AI solutions. As an AI Agent Architect, you will be responsible for architecting, implementing, and optimizing AI agent frameworks that drive business transformation and operational excellence at Cherry Bekaert.
This role supports organizational change by solving complex business challenges through intelligent automation, agent orchestration, and advanced analytics. You must be flexible, collaborative, and open to adopting new ideas and technologies to resolve multifaceted business problems.
A successful fit for this role is a proactive problem-solver with strong project management and technical leadership skills, ready to take on diverse tasks, thrive in a fast-paced team environment, and communicate, influence, and persuade both business leaders and peers. This role will report to the Chief Transformation Officer and sits within the Firm's internal Business Transformation Office.
As an AI Agent Architect, you will:
  • Collaborate with stakeholders across the firm to understand operational and business structures, ensuring alignment with business objectives and AI-driven transformation initiatives.
  • Architect and implement AI agent solutions that align with the firm's strategic goals, including intelligent automation, conversational agents, and decision-support systems.
  • Lead and execute AI agent projects from inception to completion, ensuring timely delivery and quality outcomes.
  • Develop and implement change management strategies to drive adoption of AI technologies across the business.
  • Engineer and manage context for agents to ensure they access the right information at the right time. This includes applying methods such as:
  • Prompt Engineering - injecting information directly into prompts.
  • Fine-tuning - training models on additional data to embed knowledge (where applicable).
  • Retrieval-Augmented Generation (RAG) - embedding documents into vector databases and retrieving semantically relevant information.
  • Tool Use - leveraging sub-agents or deterministic models to locate and add relevant context.
  • Hybrid Approaches - combining two or more methods to maximize reliability and relevance.
  • Drive continuous improvement and innovation in AI agent frameworks to enable greater speed, productivity, and efficiency throughout the organization.
  • Identify, develop, maintain, and communicate measures or KPIs to report progress of AI initiatives and demonstrate impact on business outcomes.
  • Enhance system capabilities by integrating AI agents to improve associate productivity and customer experience.
  • Stay up-to-date with industry developments and advancements in AI, machine learning, and agent-based technologies.

What you bring to the role:
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related field; Master's degree preferred.
  • Proven experience in AI architecture, agent-based systems, or intelligent automation, with a minimum of 5 years in a similar role.
  • Experience with the professional services industry is a plus.
  • Strong understanding of AI technologies, frameworks, and their application in business contexts.
  • Excellent project management skills, with the ability to manage multiple AI projects simultaneously.
  • Exceptional communication and interpersonal skills, with the ability to build strong relationships with business and technical stakeholders.
  • Analytical mindset with the ability to solve complex problems and make data-driven decisions.
  • Demonstrated understanding of data quality, integrity, and systems integration.
  • Experience with in-person and virtual group facilitation and change management techniques.

What you can expect from us:
  • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
  • The opportunity to innovate and do work that motivates and engages you
  • A collaborative environment focused on enabling you to further your career growth and continuous professional development
  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
  • Flexibility to do impactful work and the time to enjoy your life outside of work
  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information:
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
Pay Range:
74,670-186,000
About Cherry Bekaert
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/
Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at https://careers.cbh.com/ and follow us on LinkedIn, Instagram, Twitter and Facebook.
© 2026 Cherry Bekaert. All Rights Reserved.

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