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Agent Experience Partner Jobs (NOW HIRING)

As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: * Serve ...

$160K - $200K/yr

About the Role As part of the Agent Experience Design team, you\'ll help shape what great AI ... Partner with Engineering and Product to translate field insights into platform improvements Your ...

Second, much of what you design is seen and evaluated by our carrier and distribution partners ... Experience designing for professional or agent-facing channels (brokerage, wealth, distribution ...

New

We've grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies ... The Role As Agent Experience Engineer, you'll own how AI agents discover, integrate, and work with ...

Agent Experience Designer

New York, NY · On-site

$180K - $220K/yr

About the Role As part of the Agent Experience Design team, you'll help shape what great AI ... Partner with Engineering and Product to translate field insights into platform improvements Your ...

As an AEC, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: * Serve ...

About the Role As part of the Agent Experience Design team, you\'ll help shape what great AI ... Partner with Engineering and Product to translate field insights into platform improvements Your ...

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Manager

Avalon, NJ · On-site

$27 - $30/hr

As an Agent Experience Manager you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Coordinator

Madison, WI · On-site

$21 - $23.36/hr

As an Agent Experience Coordinator, you are the first person our customers see when they walk into ... Partner with the National Onboarding team on facilitation of onboarding processes for new customers

About the Role As part of the Agent Experience Design team, you'll help shape what great AI ... Partner with Engineering and Product to translate field insights into platform improvements Your ...

Agent Experience Coordinator

Edina, MN · On-site

$21 - $23.37/hr

As an AEC, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: * Serve ...

As an AEC, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: * Serve ...

As an Agent Experience Manager you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Manager

Koloa, HI · On-site

$27.78 - $33.94/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Manager

Moorestown, NJ · On-site

$27.79 - $30.87/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Showing results 41-60

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Agent Experience Coordinator

Winnetka, IL • On-site

$23 - $26/hr

Full-time

Posted 10 days ago


Compass Real Estate rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

This position is 100% in office in Winnetka (568 Lincoln Avenue). 

As an Agent Experience Coordinator, you are the first person our customers see when they walk into one of our Compass offices. You will curate a 5-star welcome experience for customers and ensure that our Compass office standards are maintained. You will support our customers with our tools and programs, assist with marketing requests, and more. As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. 

At Compass You Will:

  • Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues.
  • Support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
  • Provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing advisors for more complex requests
  • Work collaboratively with other team members and departments to address questions and receive feedback on behalf of agents
  • Answer basic questions and troubleshoot issues related to technology/devices, printers, conference room hardware, enterprise systems, etc.
  • Provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
  • Be a culture carrier who inspires and empowers those around you with a positive and constructive approach. 
  • Support with office event organization, setup, and tear down. 

What We're Looking For:

  • 1-2 years of previous experience in customer service, office management, hospitality, or operations
  • Previous experience in real estate a plus
  • Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
  • Great listening skills, connects well with others, and is empathetic of the customer's pain points
  • A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
  • Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
  • Strong verbal and written communication skills
  • Meticulous attention to detail, highly organized
  • Ability to work in the office during standard operating hours
  • Ability to lift up to 25 lbs

Compensation:

The expected base pay for this position is $23.00 - $26.00 per hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. 


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