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Agent Experience Partner Jobs (NOW HIRING)

Agent Experience Manager

Moorestown, NJ · On-site

$14.75 - $19.50/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

As an AEC you are passionate about your customers, delivering a world class experience, and partnering with the rest of the agent experience team when support is needed. Please note: this role is 100 ...

As a Product Manager (Agent Experience) , you will lead the vision, strategy, and execution of the ... Partner with UX/UI designers to create seamless, elegant, and accessible digital interfaces.

Agent Experience Manager

Avalon, NJ · On-site

$27 - $30/hr

As an Agent Experience Manager you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. Please note: this role is 100 ...

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

As an AEC you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. This is a 100% in-office role ...

Agent Experience Manager

Moorestown, NJ · On-site

$27.79 - $30.87/hr

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Manager

Avalon, NJ · On-site

$27 - $30/hr

As an Agent Experience Manager you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Coordinator

Madison, WI · On-site

$21 - $23.36/hr

As an AEC, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. Please note: this role is ...

Partner with Agent Experience to utilize internally created content (agent testimonials, agent of the month spotlights) on external channels. * Measure performance and continuously optimize campaign ...

As an Agent Experience Coordinator, you are the first person our customers see when they walk into ... Partner with the National Onboarding team on facilitation of onboarding processes for new customers

As an Agent Experience Manager, you are the first person our customers meet when they join Compass ... Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

Agent Experience Coordinator

Edina, MN · On-site

$21 - $23.37/hr

As an AEC, you are passionate about your customers, delivering a world-class experience, and partnering with the rest of the agent experience team when support is needed. At Compass You Will: * Serve ...

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Agent Experience Manager

Moorestown, NJ • On-site

$14.75 - $19.50/hr

Other

Posted 12 days ago


Compass Real Estate rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

As an Agent Experience Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to helping them understand Compass, training them on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.

Note: This role is 100% in-office out of our Moorestown (129 Chester Avenue) and Haddon (222 Haddon Avenue) offices.

At Compass, You Will:
  • Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
  • Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions.
  • Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests.s
  • Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
  • Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity.
  • Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent.
  • Serve as the face of the office by welcoming guests, answering the office phone line, managing mail distribution, providing first-line support for office-related needs; assisting with the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
What We're Looking For:
  • 2+ years of experience in customer service, training, office management, hospitality, or operations
  • Previous experience in real estate a plus
  • Previous experience with live or remote training preferred
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