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Agent Banking Jobs in Michigan (NOW HIRING)

Comfort Inn of Utica

Hotel Guest Services Agent

Utica, MI · On-site

$16/hr

The Guest Services Agent will report to the Assistant General Manager and will work closely with ... Maintain the house bank and handle all credit and currency transactions according to Hotel policies ...

Comfort Inn of Utica

Front Desk Guest Services Agent

Utica, MI · On-site

$16 - $17.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

The Guest Services/Hotel Front Desk Agent will report to the Assistant Manager and will work ... Maintain the house bank and handle all credit and currency transactions according to Hotel policies ...

Kemper

Insurance Agent Trainee

Detroit, MI · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role ... Kemper will never request personal information, such as your social security number or banking ...

State Farm

Receptionist - State Farm Agent Team Member

Novi, MI · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

Bank deposits As an Agent Team Member, you will receive: * Hourly pay * Growth potential/Opportunity for advancement within my agency * Commission for licensed team members Requirements * Interest in ...

AAA Auto Club Group

Insurance Sales Agent - Livonia

Livonia, MI · On-site

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hourly INSURANCE SALES AGENT This is a relationship driven sales role with long-term income ... banking) * Insurance experience is helpful-but not required. * We provide training to help you get ...

AAA Auto Club Group

Insurance Sales Agent - Livonia

Livonia, MI

$55K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Hourly INSURANCE SALES AGENT This is a relationship driven sales role with long-term income ... banking) * Insurance experience is helpful-but not required. * We provide training to help you get ...

M SHAPIRO REAL ESTATE GROUP

Leasing Agent

Auburn Hills, MI · On-site

$19 - $25/hr

Leasing Agent - Multi-Family CommunitiesM. Shapiro Real Estate Group is a growing, customer-focused ... bank deposits when required.* Build positive relationships with residents by responding promptly ...

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Showing results 21-40

All JobsAgent Banking JobsAgent Banking Jobs in Michigan

Agent Banking information

What is agent banking?

Agent banking is a system where banks partner with third-party agents, such as retail shops or individuals, to provide basic banking services in areas where traditional bank branches are not available. These agents act on behalf of the bank to facilitate services like cash deposits, withdrawals, money transfers, bill payments, and account opening. Agent banking helps improve financial inclusion by bringing essential banking services closer to underserved or remote communities. This model is especially popular in countries with large rural populations and limited banking infrastructure.

What are the typical daily responsibilities of an agent banking professional and how do they interact with customers and the central bank branch?

Agent Banking professionals typically manage financial transactions such as deposits, withdrawals, fund transfers, and bill payments for customers in areas where traditional bank branches may not be accessible. On a daily basis, they verify customer identities, handle cash or digital transactions, and provide basic banking information. They also serve as the primary liaison between customers and the central bank branch, ensuring that account issues or escalations are communicated and resolved efficiently. Regular reporting and compliance with regulatory standards are also key parts of the role.

What are the key skills and qualifications needed to thrive as an agent banking professional, and why are they important?

To thrive as an Agent Banking professional, you need a solid understanding of banking operations, basic financial knowledge, and at least a high school diploma or equivalent. Familiarity with digital banking platforms, mobile payment systems, and point-of-sale (POS) devices is typically required. Excellent customer service, trustworthiness, and strong interpersonal communication skills are crucial to building client relationships and resolving issues. These skills ensure agents can efficiently facilitate financial transactions, promote financial inclusion, and maintain the integrity of banking services in underserved areas.

What is the difference between Agent Banking vs Customer Service Representative?

AspectAgent BankingCustomer Service Representative
Required CredentialsBasic banking knowledge, sometimes certifications in financial servicesCustomer service skills, sometimes retail or banking certifications
Work EnvironmentFieldwork at various locations, often remote or mobileOffice or retail branch setting
Employer & Industry UsageFinancial institutions, banks, microfinanceBank branches, retail stores, call centers

Agent Banking and Customer Service Representatives both serve customers but differ mainly in work environment and scope. Agent Banking involves mobile or remote financial service delivery, while Customer Service Reps typically work within branches or call centers. Understanding these differences helps in choosing the right career path or service provider.

How do I become an agent banking?

To become an agent banking agent, you typically need to meet the financial institution's requirements, which may include relevant experience, good customer service skills, and sometimes specific certifications. You may also need to complete training on banking procedures and compliance standards. Once approved, agents are usually provided with the necessary tools and systems to offer banking services on behalf of the institution.

What does an agent banking do?

An agent banking professional operates as a representative of a financial institution, providing banking services such as deposits, withdrawals, account inquiries, and bill payments at designated agent locations. They facilitate financial inclusion by extending banking access to underserved areas and often require knowledge of banking procedures and customer service skills.

What are popular job titles related to Agent Banking jobs in Michigan?

For Agent Banking jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Agent Banking jobs in Michigan look for?

The top searched job categories for Agent Banking jobs in Michigan are:

What cities in Michigan are hiring for Agent Banking jobs?

Cities in Michigan with the most Agent Banking job openings:

Agent Banking jobs near you
Infographic showing various Agent Banking job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Contact Center Agent - Romulus (Must Live In/Near the Metro Detroit Area, MI)

Public Service Credit Union

Romulus, MI • On-site

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Description:

PSCU is seeking a driven and customer-focused Contact Center Agent to join our team. As a Contact Center Agent you will be responsible for handling member inquiries, resolving issues, and providing exceptional customer service. You will be the main point of contact for our members, ensuring their needs are met and their concerns are addressed in a timely and professional manner.


Responsibilities

  • Answering customer calls and emails promptly and professionally
  • Primary contact for video banking communication
  • Providing accurate and efficient assistance to members in resolving their inquiries, concerns, or complaints
  • Troubleshooting technical issues and providing guidance on product or service features
  • Documenting detailed information about customer interactions in our database
  • Recommending products and educating members to help meet their financial goals
  • Maintaining professionalism, empathy, and a member-centric attitude while interacting with members
  • Collaborating with other Remote Service Professionals to improve member service
  • Help to train new employees and inform them about company’s policies
  • Make fraud prevention, security, and accuracy a top priority
  • Adhering to company policies, guidelines, and protocols for consistent service delivery


Requirements:

Minimum qualifications

  • 18 years or older with a high school diploma or GED equivalent.
  • 2+ years of related experience.
  • Excellent verbal and written communication skills
  • Strong problem-solving skills
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong attention to detail and accuracy
  • Flexibility to work shifts, including evenings, weekends, and holidays as required


Preferred Qualifications

  • Financial Institution Experience
  • Sales Experience

What we offer

  • Competitive wages
  • Career Growth / Robust Training Program
  • Work Life Balance
  • Top quality health insurance (Full Time)
  • Paid Time Off (accrued and available for use immediately)
  • Paid holidays
  • Banking hours / Closed on Sunday’s
  • Tuition Reimbursement
  • Employer Provided Retirement Benefits
  • 401(K) Plan
  • Dental & Vision Insurance (Full Time)
  • Short & Long-Term Disability (Full Time)
  • Life Insurance (Full Time)


Why join us? At PSCU, we are dedicated to our mission of educating, equipping, and empowering both our team and the communities we serve. By joining us, you'll be part of a culture that listens to your ideas, supports your growth, elevates and celebrates your achievements, cares for your well-being, and serves with purpose. Together, we create a meaningful impact, and we invite you to be a part of our journey!


To apply, please complete the online application and attach an up-to-date resume.

Apply