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Agency Program Coordinator Jobs in Massachusetts

Program Coordinator

Lynn, MA · On-site

$20 - $21.50/hr

Agency paid life insurance * Agency paid long term disability (LTD) * Tuition Assistance after one ... The Managed Care Program Coordinator is primarily responsible for conducting QA on records and for ...

Program Coordinator

Lynn, MA · On-site

$20 - $21.50/hr

Agency paid life insurance * Agency paid long term disability (LTD) * Tuition Assistance after one ... The Managed Care Program Coordinator is primarily responsible for conducting QA on records and for ...

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Agency Program Coordinator information

See Massachusetts salary details

$31.1K

$60K

$103.8K

How much do agency program coordinator jobs pay per year?

As of May 28, 2026, the average yearly pay for agency program coordinator in Massachusetts is $60,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $67,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Agency Program Coordinator, and why are they important?

To thrive as an Agency Program Coordinator, you need strong organizational skills, project management abilities, and typically a bachelor’s degree in public administration, business, or a related field. Familiarity with budgeting software, project management tools like Microsoft Project or Asana, and relevant certifications such as PMP are often advantageous. Exceptional communication, problem-solving, and interpersonal skills help in coordinating teams and managing stakeholder relationships. These skills are crucial to effectively oversee programs, ensure compliance, and achieve organizational objectives.

What are some common challenges faced by Agency Program Coordinators, and how can they effectively manage competing priorities?

Agency Program Coordinators often juggle multiple projects, deadlines, and stakeholder expectations simultaneously. One of the main challenges is balancing administrative tasks with program oversight while ensuring clear communication among various departments. Effective time management, prioritization, and adaptability are crucial skills for handling shifting priorities. Regular check-ins with team members and utilizing project management tools can help maintain organization and keep projects on track.

What are Agency Program Coordinators?

Agency Program Coordinators (APCs) are professionals responsible for overseeing and managing specific programs within a government agency or organization. They ensure that programs run smoothly by handling administrative tasks, monitoring compliance with regulations, and serving as a liaison between different departments or external partners. APCs may also be responsible for training staff, preparing reports, and addressing any issues that arise during program implementation. Their work is crucial for achieving program goals and maintaining accountability within the agency.

What is the difference between Agency Program Coordinator vs Program Specialist?

AspectAgency Program CoordinatorProgram Specialist
CredentialsTypically requires a bachelor's degree in a related fieldUsually requires a bachelor's degree, sometimes with specialized certifications
Work EnvironmentWorks within agencies managing multiple programsFocuses on specific programs, often within agencies or organizations
Employer & Industry UsageCommon in government, non-profits, and social servicesFound in similar settings, often with more specialized roles

The Agency Program Coordinator and Program Specialist roles share similar educational backgrounds and work environments within agencies. However, coordinators typically oversee multiple programs and handle broader administrative tasks, while specialists focus on specific program areas with more specialized responsibilities.

What are popular job titles related to Agency Program Coordinator jobs in Massachusetts? For Agency Program Coordinator jobs in Massachusetts, the most frequently searched job titles are:
What cities in Massachusetts are hiring for Agency Program Coordinator jobs? Cities in Massachusetts with the most Agency Program Coordinator job openings:
Infographic showing various Agency Program Coordinator job openings in Massachusetts as of May 2026, with employment types broken down into 1% As Needed, 90% Full Time, 4% Part Time, 4% Contract, and 1% Nights. Highlights an 75% Physical, and 25% Remote job distribution, with an average salary of $60,030 per year, or $28.9 per hour.

$20 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team. Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:
  • Hybrid work schedule
  • Medical and Dental insurance
  • Health Spending Account (HSA)
  • Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
  • 12 paid holidays each year
  • 15 sick days per year
  • 2+ weeks of vacation starting year 1 and increasing with your years of service
  • 403b Retirement Savings Plan with an Agency match
  • Agency paid life insurance
  • Agency paid long term disability (LTD)
  • Tuition Assistance after one year of employment
  • Mileage reimbursement
  • Employee Assistance Program to assist you in dealing with life challenges
  • Employee referral bonuses of up to $1,000
  • Travel Assistance Program - Free
  • Life Planning Services - Free
  • Optional benefits including Vision, Pet Insurance, Whole Life Insurance for you and your family members, Short Term Disability, Accident Insurance, Critical Illness Insurance

Position Overview: The Managed Care Program Coordinator is primarily responsible for conducting QA on records and for providing administrative tasks support to Managers and other team members for multiple programs within the Managed Care Programs department. This position will be responsible for assisting with billing reports and data analysis, assisting with Case Management on Duty coverage and contributing to the overall success of the department. Other general administrative and clerical functions as assigned by the team.
Position Responsibilities: Review/QA SCO records. Provide QA reports to Manager of Managed Care Programs. Collaborate with Managers and Supervisors to review QA standards and expectations during meetings. Assist with the completion of billing reports for various programs. Provide administrative tasks support to Managers and other team members. Provide phone duty coverage. Assist with tracking MassHealth Re-certifications completed for SCO members. Assist with ordering office supplies for Managed Care Programs. File AFC caregiver logs, ensuring that logs have been reviewed and signed by the AFC RN. Ensure that AFC Caregiver have information to attend required trainings. Review Elira reports as needed.
Qualifications:
  • Minimum of Associate's Degree in Business, Administrative or related field preferred. High School Diploma or equivalent required
  • Minimum of five (5) years of recent relevant administrative support experience preferred
  • Previous work experience in a healthcare setting and understanding of healthcare terminology preferred
  • Must be detail and deadline oriented and have an innate ability to identify priorities
  • Time management skills are crucial for this position
  • Must have excellent data entry and writing skills to compose mailings and letters
  • Experience with SAMS system preferred
  • Able to maintain professionalism and to adapt in multiple health care settings is required.
  • Possess the knowledge and skills necessary to work successfully as a member of an interdisciplinary team to arrange for community long-term care
  • Ability to make proper judgments, good written and verbal skills, and ability to maintain effective interpersonal relationships with staff members, consumers and partners
  • Proficient in the use of computer systems, including but not limited to, Windows based software application including but not limited to Word, Excel, PPT and Outlook
  • Ability to process information accurately
  • Ability to work both independently and as part of a team
  • Professional demeanor and ability to handle confidential materials with discretion
  • Bilingual in Spanish preferred

Hours: Full Time - 35 hours per week (Monday-Friday) This position allows for a hybrid schedule with a minimum of 3 days per week in office required.
Pay range: $20.00 - $21.50
*GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information.* *GLSS will provide reasonable accommodations to applicants with disabilities upon request*