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Agency Operations Manager Jobs in Decatur, IL (NOW HIRING)

ADM

Plant Sanitarian - Decatur, IL

Decatur, IL

$60K - $110K/yr

... operations management experienceInternal auditing experienceWorking knowledge of document ... regulatory agencies or vendorsSolid systems understanding and ability to identify improvements ...

Memorial Health

Director, Laboratory

Decatur, IL · On-site

$51.87 - $82.99/hr

Assures compliance with all local, state, federal and national regulatory and accrediting agencies or organizations. * Prepares the department's operational and capital equipment budgets and manages ...

Memorial Health

Director, Laboratory

Decatur, IL · On-site

$51.87 - $82.99/hr

Assures compliance with all local, state, federal and national regulatory and accrediting agencies or organizations. * Prepares the department's operational and capital equipment budgets and manages ...

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All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Decatur, IL

Agency Operations Manager information

See Decatur, IL salary details

$30.1K

$61.6K

$114.9K

How much do agency operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for agency operations manager in Decatur, IL is $61,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities near Decatur, IL are hiring for Agency Operations Manager jobs?

Cities near Decatur, IL with the most Agency Operations Manager job openings:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,551 per year, or $29.6 per hour.

Chief Financial Officer (CFO)

Macon Resources, Inc

Decatur, IL • On-site

$125K - $150K/yr

Other

Posted 12 days ago

Job description

GENERAL DESCRIPTION
Under the administrative direction of the President/CEO and as a member of the Executive Leadership Team, the Chief Financial Officer (CFO) provides strategic leadership for the financial health and long-term sustainability of Macon Resources, Inc. The CFO is responsible for developing and executing the organization's financial strategy while ensuring strong fiscal stewardship, profitability of business operations, effective capital management, enterprise risk management, and long-term financial planning.
The CFO oversees all financial operations including accounting, budgeting, forecasting, financial reporting, treasury management, investments, reimbursement optimization, business analytics, purchasing, information technology, and revenue cycle functions. The CFO serves as a strategic advisor to the President/CEO and Board of Directors, providing financial insight that supports organizational growth, operational excellence, and mission fulfillment while meeting all applicable local, state and federal laws; licensure/certification/accreditation regulations and agency policies and procedures.
ESSENTIAL JOB RESPONSIBILITIES
Strategic Leadership
  • Develop and execute the organization's long-term financial strategy aligned with the agency's strategic plan.
  • Serve as a strategic business partner to the President/CEO and Executive Leadership Team.
  • Identify opportunities to strengthen financial performance while advancing the agency's mission.
  • Evaluate new business opportunities, acquisitions, partnerships, and investments through financial analysis and risk assessment.
  • Develop financial models supporting expansion of programs, new business ventures, and earned revenue initiatives.
  • Lead organizational financial planning to ensure long-term sustainability.
  • Lead strategic planning initiatives with the CEO.
  • Evaluate mergers, acquisitions, and strategic partnerships.
  • Develop multi-year financial forecasts.
  • Lead organizational capital planning.
  • Oversee investment strategy and reserve management.
  • Measure return on investment (ROI) for programs and business ventures.
  • Develop enterprise-wide financial performance metrics.
  • Ensure long-term organizational sustainability through proactive financial leadership

Financial Stewardship
  • Direct all accounting, finance, treasury, payroll, purchasing, and financial reporting activities.
  • Maintain responsibility for organizational profit and loss performance across all business operations.
  • Develop annual operating and capital budgets.
  • Monitor monthly financial performance and recommend corrective actions.
  • Oversee cash flow, liquidity, debt management, investments, and banking relationships.
  • Ensure compliance with GAAP, federal and state regulations, grant requirements, and audit standards.
  • Lead the annual independent audit and preparation of IRS Form 990.

Financial Analysis
  • Develop financial dashboards and key performance indicators.
  • Analyze profitability of business enterprises and service lines.
  • Recommend pricing strategies for manufacturing, employment services, commercial contracts, and other earned revenue activities.
  • Perform cost analyses and margin improvement initiatives.
  • Lead forecasting and scenario planning for changing funding environments.

Enterprise Risk Management
  • Identify financial and operational risks affecting the organization.
  • Develop internal controls protecting organizational assets.
  • Ensure appropriate insurance coverages and risk mitigation strategies.
  • Maintain business continuity and financial contingency planning.

Revenue Growth
  • Identify opportunities to diversify revenue sources.
  • Evaluate reimbursement methodologies and maximize revenue opportunities.
  • Support grant development through financial planning and sustainability analyses.
  • Develop financial strategies that increase unrestricted revenue and operating margins.

Technology and Systems
  • Oversee financial systems, ERP software, cybersecurity related to financial operations, and information technology.
  • Lead financial technology improvements and automation initiatives.
  • Ensure financial reporting systems provide accurate and timely information.

Board Relations
  • Present financial reports to the Board of Directors.
  • Serve as primary staff liaison to the Finance Committee and Investment Committee.
  • Assist the Board in understanding financial trends, organizational risks, and strategic opportunities.

Leadership
  • Lead cross-functional strategic initiatives.
  • Develop high-performing finance and administrative teams.
  • Screens job applicants, conducts interviews, and selects applicant to recommend for hire.
  • Establishes and communicates performance standards and objectives and conducts performance appraisals after 90-days and annually using Paycom.
  • Promotes and monitors staff training to meet all agency requirements, certification and licensure standards.
  • Utilizing Paycom, recommends hirings, promotions, transfers, and dismissals.
  • Monitors operations and staff; when necessary, recommends changes in methods, procedures, structure, and additions and changes in personnel to secure optimum utilization of resources.
  • Communicates with staff regarding current problems, changes, and new developments in the agency by conducting periodic meetings.
  • Administers all policies and procedures as developed by MRI; communicates to staff, interprets as necessary, and confirms compliance.
  • Develops and mentors leadership skills, particularly in the management techniques of planning, organizing, leading, and supervising through continued coaching and feedback performance.
  • Actively participates as a member of the MRI Senior Leadership Team and Quality Assurance Committee.

Additional Responsibilities
  • Assumes the responsibility to attend and complete the initial MRI training requirements (core training and job-specific training). On an ongoing basis, attends and participates in any required recertification or refresher sessions and/or other training deemed appropriate by the supervisor and/or the Program/Department Director within specified time frames.
  • Assists the President/CEO in promoting the agency within the community. Represents the agency in a positive manner through written and verbal communication.
  • Participates in local, state, and national activities to promote and enhance services for individuals with disabilities and their families and communicates issues to the President/CEO.
  • Communicates, retains, and releases information (both written and verbal) on a need-to-know basis and in accordance with the Mental Health and Developmental Disabilities Confidentiality Act and Macon Resources, Inc. Policies and Procedures.
  • Practices and enforces MRI Safety Policies and Procedures and assures the safety of staff, persons/families served, agency guests, and agency property.
  • Keeps supervisor informed verbally and in writing of problems and activities within assigned area of responsibility; refers matters beyond the limit of authority and expertise to the supervisor for direction.
  • Performs special projects or other related work within the scope of the job responsibilities of this position as required or requested.

SUPERVISORY RESPONSIBILITIES
Finance Director
Information Systems Director
JOB QUALIFICATIONS
  • Bachelor's degree in Accounting, Finance, or Business Administration required. MBA, CPA, or CMA strongly preferred.
  • Minimum 5 years of progressive financial leadership experience. Executive leadership experience preferred. Experience in nonprofit finance, healthcare, manufacturing, or human services preferred. Experience with organizations exceeding $20 million in annual revenue preferred.
  • Must be able to communicate effectively and diplomatically in both oral and written form and be able to meet and work with the public.
  • Must be able to demonstrate proficient abilities and experience with a variety of computerized financial data processing systems and informational technology.
  • Must be able to communicate effectively and diplomatically in both oral and written form and be able to meet and work with the public.
  • Must be able to maintain payroll, financial, personnel, and information related to persons served as confidential and in accordance with the Mental Health and Developmental Disabilities Confidentiality Act and the Policies and Procedures of Macon Resources, Inc.

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