Agency Operations Manager Jobs in Decatur, IL (NOW HIRING)

Overview
Position is responsible for overseeing the operations and development of the behavioral health workforce program, including managing staff, developing programs, ensuring quality of care, advocating for access to services, and coordinating with community partners to address mental health and substance abuse needs within the scope of the OTTAC project. Program Supervisor may also assist Executive Director in identifying gaps in services, and implementing strategies to recruit, train, and retain qualified behavioral health professionals.
Responsibilities
Essential Functions
Works with behavioral health leadership and project team, to establish standards of practice for project team members and offer recommendations on increasing support capacity within the organization and statewide.
Uses innovative, evidence-based and community-identified strategies to support team members to meet projected program deliverables
Develop and maintain knowledge of current trends and developments related to behavioral health workforce; and acquires knowledge of emerging practices in the behavioral health field.
Hire, supervise, and evaluate program team members across different disciplines (in training: CADC, Peer recovery, master's level students), ensuring proper staffing levels and addressing staff performance issues.
Assesses gaps in workforce services and develop programs/trainings to meet programmatic/grant sub award needs.
Responsible for supporting and training program providers throughout the organization and will offer support and guidance on matters related to the behavioral health workforce development.
Complete required program and organizational documentation as required.
Responsible for monitoring and assessing the performance of team, ensuring the delivery of high-quality, evidence-based services.
Provide clinical supervision to program staff as required by certification, licensing boards to achieve required certifications as appropriate.
Department Specific Job Function
Create and maintain team's onboarding and training materials
Develop and implement training to ensure staff competence and provide ongoing education
Promotes recovery from substance abuse and/or mental health conditions; encourages employment and self-sufficiency, education, health, and community integration
Monitors staff performance, ethical practice, training needs, and service delivery practices. Ensures staff complete required documentation following legal, regulatory, and accrediting requirements.
Non Essential Job Functions
Represents the agency in the community and exercises excellent communication skills, tact, professionalism, judgment and courtesy in interactions with citizens, agencies and government officials.
Participates in external peer stakeholder meetings; advocating for effective recovery-based services
Providing ongoing training and professional development opportunities for identified program behavioral health staff to enhance their skills and knowledge.
Qualifications
Education Level
Field of Study
Master's Degree
Counseling
Or
Master's Degree
Social Work
Licenses/Certifications
Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
Or
Licensed Clinical Professional Counselor (LCPC) - Illinois Department of Financial and Professional Regulation (IDFPR)
Work Experience
Length of Experience
Clinical substance abuse treatment
3+ years
Behavioral health leadership
3+ years
Program development
2+ years
Supervisory
3+ years
Specialized Knowledge and Skills Requirements
• Extensive experience in the behavioral health field, including clinical practice, program management, and leadership roles
• Strong understanding of mental health and substance abuse disorders, treatment modalities, and best practices
Carle Health Company Overview
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Salary Range
The compensation range for this position is $35.54per hour - $61.13per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model.
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.