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Agency Operations Manager Jobs in Freeport, IL (NOW HIRING)

Walgreens

Pharmacy Operations Manager

Rockford, IL · On-site

... agencies. * Manages core pharmacy workflow and drives excellence in pharmacy operations ... Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy ...

Harris

(Remote) Senior Manager, Operations

Oregon, IL · Remote

... federal agencies, and pharmacy partners. This role carries a dual mandate: bring our legacy ... Lead and develop the DevOps, Platform, and IT teams, including hiring, performance management, and ...

Harris

(Remote) Senior Manager, Operations

Oregon, IL · Remote

... federal agencies, and pharmacy partners. This role carries a dual mandate: bring our legacy ... Lead and develop the DevOps, Platform, and IT teams, including hiring, performance management, and ...

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All JobsAgency Operations JobsAgency Operations Manager JobsAgency Operations Manager Jobs in Freeport, IL

Agency Operations Manager information

See Freeport, IL salary details

$29.1K

$59.7K

$111.4K

How much do agency operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for agency operations manager in Freeport, IL is $59,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,900.00 per year, depending on experience, location, and employer.

What does an agency operations manager do?

An Agency Operations Manager oversees the daily operations and administrative functions of an agency, such as a marketing, advertising, or insurance agency. They are responsible for streamlining processes, managing staff, ensuring compliance with company policies, and optimizing resource allocation. Their goal is to improve efficiency, productivity, and overall organizational performance while supporting the agency’s strategic objectives. This role often involves close collaboration with other department heads and external partners to ensure smooth workflow and client satisfaction.

What are the key skills and qualifications needed to thrive as an agency operations manager?

To thrive as an Agency Operations Manager, you need strong organizational, leadership, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with project management software, CRM systems, and budgeting tools is common, and professional certifications like PMP can be beneficial. Outstanding communication, problem-solving abilities, and adaptability help you lead teams and manage client relationships effectively. These competencies are crucial for optimizing agency performance, ensuring smooth operations, and delivering successful results for clients and stakeholders.

What are some common challenges an agency operations manager faces when streamlining workflows across multiple departments?

Agency Operations Managers often encounter challenges in aligning processes across various departments, such as creative, accounts, and finance. Differences in priorities, communication styles, and workload can create bottlenecks or misalignment. To address these issues, successful managers implement standardized procedures, leverage project management tools, and facilitate regular cross-team meetings. Building strong relationships and fostering a culture of open communication are crucial for overcoming these challenges and ensuring smooth agency operations.

What is the difference between Agency Operations Manager vs Agency Account Executive?

AspectAgency Operations ManagerAgency Account Executive
Primary RoleOversees agency operations, processes, and internal workflowsManages client accounts, sales, and client relationships
Required SkillsOperational management, leadership, organizational skillsSales, communication, client management
Work EnvironmentInternal team, management levelClient-facing, sales-focused
Common CertificationsProject management, operational certificationsSales, marketing certifications

The Agency Operations Manager focuses on streamlining agency processes and internal operations, while the Agency Account Executive concentrates on managing client relationships and sales. Both roles are essential in agency settings but serve different functions within the organization.

Is agency operations manager a high paying job?

Agency operations managers typically earn a competitive salary that varies based on industry, location, and experience. In general, it is considered a mid- to high-level management role with potential for higher compensation as responsibilities and expertise increase.

What cities near Freeport, IL are hiring for Agency Operations Manager jobs?

Cities near Freeport, IL with the most Agency Operations Manager job openings:

Agency Operations Manager jobs near you
Infographic showing various Agency Operations Manager job openings in Freeport, IL as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,652 per year, or $28.7 per hour.

operations manager

Transport Refrigeration

Rockford, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Work Schedule
Monday - Friday 7:00 AM - 5:00 PM
(Flexibility required based on business needs)
Join Transport Refrigeration, Inc.
Transport Refrigeration, Inc. is a locally owned and rapidly growing Thermo King dealership that has proudly served the trucking and transportation industry since 1964. We specialize in transport temperature control equipment and provide industry-leading service and support.
We are currently looking for an experienced Operations Manager to lead our Rockford, IL location. If you thrive in a fast-paced environment, enjoy leading teams, and have experience in service or parts operations within the truck, trailer, heavy equipment, or agricultural industries - we want to hear from you.
What You'll Do
As the Operations Manager, you will oversee the daily operations of our Service and Parts departments while helping drive growth, productivity, and customer satisfaction.
Key Responsibilities
Lead, mentor, and develop associates
Manage daily Service and Parts operations
Monitor productivity and key performance indicators (KPIs)
Interview , Hire, onboard, and train new associates
Conduct performance reviews and coaching
Ensure workplace safety and OSHA compliance
Build and maintain strong customer relationships
Lead weekly staff and shop meetings
Manage schedules, timecards, and on-call rotations
Oversee building, grounds, and equipment maintenance
Support continuous improvement initiatives
Assist with administrative processes
Partner with the sales team to support business growth
About Transport Refrigeration, Inc.
As an authorized dealer for:
  • Thermo King
  • Espar Heating Systems
  • Red Dot Corporation

...we provide high-quality products and service solutions to the trucking, transit, and off-highway industries.
We take pride in creating a workplace where employees can grow, succeed, and build long-term careers.
Learn more about us here:
https://youtu.be/VYb6Xzu2dI0
Transport Refrigeration, Inc. is an Equal Opportunity Employer
No recruiting agencies, please.
Requirements
What We're Looking For
Preferred Experience
• Experience managing Service and/or Parts departments
• Background in trucking, trailers, heavy equipment, or agriculture industries
• Strong leadership and communication skills
• Experience with Microsoft Office 365
• Safety-focused mindset
• Excellent organization and time management abilities
Additional Qualifications
• Valid driver's license
• Ability to learn company software systems quickly
• Professional attitude and appearance
• Willingness to travel occasionally for training and meetings
• Ability to work additional hours when needed
OSHA 10, OSHA 30, or OSHA 511 certifications are a plus.
Benefits
Why Join Us?
Excellent Benefits
Medical, Dental & Vision Insurance ( Multiple plan options)
HSA with employer contributions
Employer-Paid Life & Long-Term Disability Insurance
401(k) with Company Match
PTO Accrual Starting Day One

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