ZipRecruiter

Log In

1

Agency Manager Jobs in Kentucky (NOW HIRING)

ZipLiens

Lien Resolution Agency Manager

Somerset, KY · On-site +1

$80K - $120K/yr

We're seeking an Agency Manager as part of our Shared Services lien resolution team to build and maintain relationships with Medicare, State Medicaid Agencies, managed care partners, recovery vendors ...

Western & Southern Life

Staff Manager

Louisville, KY · On-site

Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ... Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion ...

Western & Southern Life

Staff Manager

Louisville, KY · On-site

Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ... Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion ...

Western & Southern Life

Staff Manager

Louisville, KY · On-site

Ensure the "Agency System" is executed effectively to ensure the achievement of staff scorecard ... Manage and develop Financial Representatives by ensuring a thorough on-boarding program, completion ...

SIAA • The Agent Alliance

Agency Growth Coach

Louisville, KY · On-site

$15.75 - $20.75/hr

Agency Growth Coach The insurance industry is evolving, and SIAA is excited to drive this evolution ... Manage market access by assisting in obtaining direct strategic partner company appointments as ...

SIAA, Inc.

Agency Growth Coach

Louisville, KY · On-site

The Agency Growth Coach is a sales champion focused relentlessly on increasing Member Agency income ... Manage market access by assisting in obtaining direct Strategic Partner Company appointments as ...

SPINX Company

Agency Growth Coach

Louisville, KY · On-site

The Agency Growth Coach is a sales champion focused relentlessly on increasing Member Agency income ... Manage market access by assisting in obtaining direct Strategic Partner Company appointments as ...

SIAA

Agency Growth Coach

Louisville, KY · On-site

The Agency Growth Coach is a sales champion focused relentlessly on increasing Member Agency income ... Manage market access by assisting in obtaining direct Strategic Partner Company appointments as ...

Addus HomeCare, Inc.

$90 - $130/hr

Lead and manage overall agency operations, guiding staff in scheduling and delivering client services. * Oversee care plan development and execution, ensuring services meet quality standards and ...

Addus HomeCare, Inc.

$90 - $130/hr

Lead and manage overall agency operations, guiding staff in scheduling and delivering client services. * Oversee care plan development and execution, ensuring services meet quality standards and ...

next page

Showing results 1-20

All JobsAgency JobsAgency Manager JobsAgency Manager Jobs in Kentucky

Agency Manager information

See Kentucky salary details

$32.1K

$55.9K

$72.5K

How much do agency manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for agency manager in Kentucky is $55,911.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $63,800.00 per year, depending on experience, location, and employer.

What is an agency manager?

An agency manager oversees operations at individual branches of an insurance company or another type of agency. Their duties are to assess the effectiveness of employees and implement key performance goals, such as increased sales, better customer service, or the introduction of new products. Educational qualifications for this job vary, depending on the size of the company and how many branches are in your territory. An agency manager should have career experience in the industry as well as leadership skills, good verbal and written communication, and familiarity with their company and its offerings.

What are the key skills and qualifications needed to thrive as an agency manager?

To thrive as an Agency Manager, you need strong leadership, organizational, and business development skills, often supported by a degree in business, marketing, or a related field. Familiarity with CRM software, project management tools, and digital marketing platforms is typically required, along with relevant management certifications. Exceptional interpersonal skills, strategic thinking, and adaptability help Agency Managers lead teams and build client relationships. These competencies are crucial for driving agency growth, ensuring client satisfaction, and maintaining operational excellence.

How do agency managers typically balance client expectations with internal team capabilities?

Agency Managers often act as a bridge between clients and internal teams, ensuring that client goals are met while maintaining realistic timelines and workloads for staff. This involves clear communication, regular status meetings, and proactive problem-solving if challenges arise. Successful Agency Managers set expectations upfront and negotiate deliverables that align with both client needs and the agency's capacity, fostering positive relationships and sustainable project outcomes.

What is the difference between Agency Manager vs Insurance Agent?

AspectAgency Manager

Required CredentialsTypically managerial experience, industry knowledge, sometimes certifications
Work EnvironmentOversees agency operations, manages staff, strategic planning
Employer & Industry UsageInsurance agencies, financial services
Common Search & ComparisonFocuses on leadership, management, and agency oversight

The main difference between an Agency Manager and an Insurance Agent is that the Agency Manager oversees the entire agency's operations, staff, and strategy, while the Insurance Agent primarily sells insurance policies to clients. Agency Managers often have managerial experience and industry certifications, whereas Insurance Agents focus on sales and client service. Both roles are essential in the insurance industry, but they serve different functions within the agency structure.

What does an agency manager do?

An agency manager oversees the daily operations of an agency, manages staff, develops client relationships, and ensures that services meet organizational goals. They often handle staffing, budgeting, and compliance, requiring strong leadership and communication skills. The role may also involve strategic planning and performance monitoring.
More about Agency Manager jobs

What are the most commonly searched types of Agency jobs in Kentucky?

The most popular types of Agency jobs in Kentucky are:

What are popular job titles related to Agency Manager jobs in Kentucky?

For Agency Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Agency Manager jobs in Kentucky look for?

The top searched job categories for Agency Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Agency Manager jobs?

Cities in Kentucky with the most Agency Manager job openings:

Agency Manager jobs near you
Infographic showing various Agency Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $55,911 per year, or $26.9 per hour.

Lien Resolution Agency Manager

ZipLiens

Somerset, KY • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Zipliens is a leading lien resolution company that specializes in streamlining the lien process for personal injury law firms. We are looking for proactive, results-driven individuals to join our dynamic team.
We're seeking an Agency Manager as part of our Shared Services lien resolution team to build and maintain relationships with Medicare, State Medicaid Agencies, managed care partners, recovery vendors, and private or other government lien representatives. This role will be responsible for relationship management and will oversee the operations of protocols and service level alignment tied to these partners, ensuring efficient coordination with Zipliens' lien resolution efforts. The ideal candidate is detail-oriented, communicative, and experienced in navigating external agency coordination in a fast-paced, remote environment.
Requirements
Responsibilities:
  • Collaborate with department leadership on resolution strategy and protocol formation based on project requirements and client directives.
  • Coordinate with the lien resolution operations teams regarding milestones, deliverables, and timeframes as they relate to health plan agencies, and assist with client communication when appropriate.
  • Track the progress of health plan agency resolutions to ensure:
    • Program/protocol requirements are being met
    • Non-program/protocol resolutions are meeting the company's internal service level standards
    • Any delays or anticipated obstacles are identified and appropriately escalated
  • Create and maintain a master directory of health plan agency profiles, identifying key contacts at each agency along with essential data points and operational details for each relationship.
  • Integrate master directory items into operational applications and update/monitor as needed.
  • Serve as the main point of contact for health plan agencies, including serving as the authorized representative for agency portal/account access.
  • Maintain regular communications and own agency relationship meeting coordination to ensure protocol adherence, relationship monitoring, and proactive issue identification.
  • Assist other operations team members with the creation, production, and dissemination of reports for clients and health plan agencies.
  • Participate in and contribute to regular meetings with the tech/development team related to the ongoing build-out of the company's portal. Collaborate with the tech/dev team on tool implementation and issue identification/prioritization as they arise.
  • Assist with miscellaneous lien resolution activities on an as-needed basis.

Qualifications:
  • 3-5 years of experience managing relationships with external stakeholders such as government agencies, health plans, or managed care organizations, within lien resolution, Medicare/Medicaid coordination, or healthcare revenue cycle operations.
  • Experience working with technical data and resolving data-related issues with internal teams.
  • Effective cross-functional collaborator across legal, operations, and technical teams.
  • Strong problem-solving skills and comfort navigating ambiguity with minimal oversight.
  • Highly organized and detail-oriented, with a commitment to accuracy and follow-through.
  • Clear, professional communication skills with the ability to engage internal teams and external agency partners.
  • Team-oriented and adaptable, with the ability to thrive in a fast-paced, remote environment.
  • Bachelor's degree or equivalent experience preferred.
  • Willingness to travel minimally (1-2 times per year) as required.

Benefits
Benefits
  • Private Health Care Plan (Medical, Dental & Vision)
  • Company-Paid Short-Term Disability Coverage
  • 401K Plan with a company match
  • Paid Time Off (Vacation, Sick & Select Holidays)
  • Maternity & Paternity leave
  • Ability to work from home

Pay Disclosure: The total base salary range for this role is $80,000 - $120,000 annually with an opportunity to earn a quarterly bonus. Final compensation will be determined based on skills and experience.
Work Authorization: Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future.

Apply