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After School Chat Bot Jobs (NOW HIRING)

Damco Solutions

Java Developer

Leawood, KS · On-site

$49.50 - $64.25/hr

... chat bot applications. • o Strong development experience using the Java SpringBoot, Cloud ... Collabera after the initial project term. * Grow your skills through training, workshops ...

Tutor.com

Online Middle School ELA Tutor

$22/hr

This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...

Tutor.com

Online Middle School Math Tutor

$22/hr

This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...

Phenom People

4/28 Chat Billing Agent

Morrisville, NC

$16 - $20.50/hr

After that, you'll be the written voice of Spectrum: fielding questions, processing orders ... High School Diploma or GED Preferred qualifications * 1 year previous customer service experience

Tutor.com

Online High School ELA Tutor

$22/hr

This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...

Kasada

Senior Sales Engineer

San Francisco, CA · On-site

$160K - $200K/yr

Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...

Kasada

Senior Sales Engineer

San Francisco, CA

$160K - $200K/yr

Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...

Temple Ventures

Math Tutor / Teacher

Kansas City, MO · On-site

$15 - $17/hr

... chat about having you join our amazing Instructional team. Ideal applicants are passionate about ... Consistent, but flexible part-time hours after school and on weekends * A fun, supportive, and ...

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After School Chat Bot information

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How much do after school chat bot jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for after school chat bot in the United States is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $19.23 per hour, depending on experience, location, and employer.
What cities are hiring for After School Chat Bot jobs? Cities with the most After School Chat Bot job openings:
What are the most commonly searched types of Chat Bot jobs? The most popular types of Chat Bot jobs are:
What states have the most After School Chat Bot jobs? States with the most job openings for After School Chat Bot jobs include:
What job categories do people searching After School Chat Bot jobs look for? The top searched job categories for After School Chat Bot jobs are:
After School Chat Bot jobs near you
Infographic showing various After School Chat Bot job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 43% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $31,453 per year, or $15.1 per hour.
Chat Analyst and Representative

Chat Analyst and Representative

OC Tanner

Salt Lake City, UT • On-site

Full-time

Posted 7 days ago

Job description

O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
The Chat Representative / Bot Designer supports customers through live chat while also helping design, maintain, and continuously improve automated chat experiences (chatbots, macros, decision trees, and knowledge-base flows). This role blends customer empathy, fast written communication, and structured problem-solving with content design and basic conversational UX to reduce contact volume, improve resolution rates, and elevate the end-to-end customer experience.
Key Responsibilities
  • Handle inbound customer conversations via live chat, providing accurate, professional, and empathetic written support.

  • Triage issues, gather required details, and resolve cases using tools, policies, and knowledge articles; escalate appropriately with clear documentation.

  • Design and refine bot conversation flows (intents, utterances, prompts, fallbacks, and handoff-to-agent logic) based on customer needs and business rules.

  • Create and maintain chat macros, templates, and knowledge-base articles to standardize responses and reduce time to resolution.

  • Analyze chat transcripts to identify friction points, missing content, repetitive contacts, and automation opportunities.

  • Partner with product, engineering, support operations, and external partners to keep bot content aligned with releases, policy changes, and known issues.

  • Monitor key performance indicators (e.g., containment rate, deflection, CSAT, first contact resolution) and run iterative improvements (A/B tests where available).

  • Ensure compliance with privacy, security, and brand voice guidelines in all human and bot interactions.

Required Qualifications
  • 1-3+ years in customer support, customer experience, or contact center operations with significant live chat experience.

  • Exceptional written communication skills (grammar, clarity, tone control) and ability to tailor responses to different audiences.

  • Demonstrated ability to follow processes, troubleshoot systematically, and document customer interactions clearly.

  • Comfort working with support tools (CRM/ticketing, chat console, knowledge base) and learning new systems quickly.

  • Basic understanding of chatbot concepts (intents, entities, prompts, conversation flows, escalation/handoff).

  • Strong analytical skills: ability to review transcripts/data and translate insights into content and flow updates.

  • Ability to manage multiple conversations simultaneously while maintaining quality and accuracy.

Preferred Qualifications
  • Experience building or maintaining bots in platforms such as Microsoft Copilot Studio/Power Virtual Agents, Dialogflow, Amazon Lex, Intercom, Zendesk, Drift, Ada, or similar.

  • Knowledge management experience (article writing, taxonomy, search optimization) and/or content design experience.

  • Familiarity with conversational design practices (user goals, error recovery, confirmation, disambiguation, accessibility).

  • Experience collaborating with product/engineering teams and translating product changes into customer-facing guidance.

  • Basic reporting skills (Excel/Sheets) and familiarity with analytics dashboards.

  • Experience supporting a regulated or privacy-sensitive environment (e.g., healthcare, finance) and handling PII appropriately.

Success Metrics (Examples)
  • Live chat: CSAT, quality audit scores, first contact resolution, average handle time (where applicable), and adherence.

  • Bot: containment/deflection rate, successful handoff rate, fallback rate reduction, and improved self-service completion.

  • Content: knowledge article accuracy, reduced repeat contacts on top drivers, faster onboarding for new agents.

  • Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team communication.

Key Stakeholders
  • Customer Support Leadership & Support Operations

  • Product Management

  • Engineering / Bot Platform Owners

  • Knowledge Management / Content Team

  • Compliance / Security (as applicable)

Work Schedule & Expectations
Hours: [e.g., Mon-Fri, 8am-5pm MT] with [rotating weekends/on-call] as needed.
Coverage: Ability to support peak chat hours and handle simultaneous chats while meeting quality standards.
Training: Expected completion of onboarding, product training, and bot platform training within the first [X] weeks.

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