The Chat Representative / Bot Designer supports customers through live chat while also helping ... Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team ...
The Chat Representative / Bot Designer supports customers through live chat while also helping ... Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team ...
The Chat Representative / Bot Designer supports customers through live chat while also helping ... Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team ...
The Chat Representative / Bot Designer supports customers through live chat while also helping ... Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team ...
... an AI chat bot Pay set at $15/hour. Requirements: Crisis Help Line experience required ... Gaggle is in the process of partnering with school districts for this service, as a result, we will ...
... an AI chat bot Pay set at $15/hour. Requirements: Crisis Help Line experience required ... Gaggle is in the process of partnering with school districts for this service, as a result, we will ...
Lifecycle Marketing and Automation Manage
Wrightstown, NJ · On-site
$60K - $90K/yr
... surface chat-bot FAQs to cut repetitive inquiries. Quality Control & Change Management (15 ... After rollout, turn improvements over to program stakeholders to operate from implementation.
Lifecycle Marketing and Automation Manage
Wrightstown, NJ · On-site
$60K - $90K/yr
... surface chat-bot FAQs to cut repetitive inquiries. Quality Control & Change Management (15 ... After rollout, turn improvements over to program stakeholders to operate from implementation.
Customer Experience & Engagement Specialist
Pittsburgh, PA · On-site
$18 - $20/hr
... Chat Bot • Keeping an organized yet satisfying experience for all customers • Work cross ... High school diploma, alternative experience or bachelor's degree preferred Benefits Details:
Customer Experience & Engagement Specialist
Pittsburgh, PA · On-site
$18 - $20/hr
... Chat Bot • Keeping an organized yet satisfying experience for all customers • Work cross ... High school diploma, alternative experience or bachelor's degree preferred Benefits Details:
Java Developer
$49.50 - $64.25/hr
... chat bot applications. • o Strong development experience using the Java SpringBoot, Cloud ... Collabera after the initial project term. * Grow your skills through training, workshops ...
Java Developer
$49.50 - $64.25/hr
... chat bot applications. • o Strong development experience using the Java SpringBoot, Cloud ... Collabera after the initial project term. * Grow your skills through training, workshops ...
... schools, departments, and administrative unit leadership. * Provide outstanding user support ... Manage the web application's content management system, directory, learning hub, chat bot, and ...
... schools, departments, and administrative unit leadership. * Provide outstanding user support ... Manage the web application's content management system, directory, learning hub, chat bot, and ...
... schools, departments, and administrative unit leadership. * Provide outstanding user support ... Manage the web application's content management system, directory, learning hub, chat bot, and ...
... schools, departments, and administrative unit leadership. * Provide outstanding user support ... Manage the web application's content management system, directory, learning hub, chat bot, and ...
Engage in student communication, chat bot interactions, and social media outreach to disseminate ... High School Diploma or GED equivalent. * Associate's degree or higher preferredin a relevant field ...
Engage in student communication, chat bot interactions, and social media outreach to disseminate ... High School Diploma or GED equivalent. * Associate's degree or higher preferredin a relevant field ...
Engage in student communication, chat bot interactions, and social media outreach to disseminate ... High School Diploma or GED equivalent. * Associate's degree or higher preferred in a relevant field ...
Engage in student communication, chat bot interactions, and social media outreach to disseminate ... High School Diploma or GED equivalent. * Associate's degree or higher preferred in a relevant field ...
Warehouse Associate - Locus bot Picker (2nd Shift)
Louisville, KY · On-site
$19/hr
Qualifications High school diploma or GED preferred, but not required. Previous warehouse, order ... Production bonus eligibility after 90 days based on performance and productivity. Employees must ...
Warehouse Associate - Locus bot Picker (2nd Shift)
Louisville, KY · On-site
$19/hr
Qualifications High school diploma or GED preferred, but not required. Previous warehouse, order ... Production bonus eligibility after 90 days based on performance and productivity. Employees must ...
Pediatric Occupational Therapist
Augusta, GA · On-site
$40K - $57K/yr
... BOT, Peabody & vision therapy measures 2) providing occupational therapy; 3) providing dyslexia ... Must be available in the after school hours. No phone calls please.
Quick apply
Pediatric Occupational Therapist
Augusta, GA · On-site
$40K - $57K/yr
... BOT, Peabody & vision therapy measures 2) providing occupational therapy; 3) providing dyslexia ... Must be available in the after school hours. No phone calls please.
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
Extended Program Counselor (34461)
Pasadena, CA · On-site
$18.75 - $22.75/hr
Manage after school group games. * Coordinate snack preparation * Encourage students to participate ... Ability to use computer technology, including program database, video chat programs. EDUCATION AND ...
Extended Program Counselor (34461)
Pasadena, CA · On-site
$18.75 - $22.75/hr
Manage after school group games. * Coordinate snack preparation * Encourage students to participate ... Ability to use computer technology, including program database, video chat programs. EDUCATION AND ...
4/28 Chat Billing Agent
$16 - $20.50/hr
After that, you'll be the written voice of Spectrum: fielding questions, processing orders ... High School Diploma or GED Preferred qualifications * 1 year previous customer service experience
4/28 Chat Billing Agent
$16 - $20.50/hr
After that, you'll be the written voice of Spectrum: fielding questions, processing orders ... High School Diploma or GED Preferred qualifications * 1 year previous customer service experience
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
This position takes place throughout the day, from early mornings to after-school evening hours ... Tutoring sessions include online tools such as an interactive whiteboard, voice, video and chat ...
Senior Sales Engineer
San Francisco, CA · On-site
$160K - $200K/yr
Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...
Senior Sales Engineer
San Francisco, CA · On-site
$160K - $200K/yr
Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...
Senior Sales Engineer
San Francisco, CA · On-site
$160K - $200K/yr
Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...
Senior Sales Engineer
San Francisco, CA · On-site
$160K - $200K/yr
Founded to stop automated bot attacks, we believe the internet should be a safe place for everyone ... after parental leave. - Resources for well-being to support your growth including our EAP ...
Math Tutor / Teacher
Kansas City, MO · On-site
$15 - $17/hr
... chat about having you join our amazing Instructional team. Ideal applicants are passionate about ... Consistent, but flexible part-time hours after school and on weekends * A fun, supportive, and ...
Math Tutor / Teacher
Kansas City, MO · On-site
$15 - $17/hr
... chat about having you join our amazing Instructional team. Ideal applicants are passionate about ... Consistent, but flexible part-time hours after school and on weekends * A fun, supportive, and ...
After School Chat Bot information
See salary details
$8.65 - $9.79
7% of jobs
$9.79 - $10.93
7% of jobs
$11.93 is the 25th percentile. Wages below this are outliers.
$10.93 - $12.06
12% of jobs
$12.06 - $13.20
11% of jobs
The median wage is $14.09 / hr.
$13.20 - $14.34
17% of jobs
$14.34 - $15.47
5% of jobs
$15.47 - $16.61
13% of jobs
$17.53 is the 75th percentile. Wages above this are outliers.
$16.61 - $17.74
4% of jobs
$17.74 - $18.88
3% of jobs
$18.88 - $20.02
12% of jobs
$20.02 - $21.15
9% of jobs
$8
$15
$21
How much do after school chat bot jobs pay per hour?
Job description
Our global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.
The Chat Representative / Bot Designer supports customers through live chat while also helping design, maintain, and continuously improve automated chat experiences (chatbots, macros, decision trees, and knowledge-base flows). This role blends customer empathy, fast written communication, and structured problem-solving with content design and basic conversational UX to reduce contact volume, improve resolution rates, and elevate the end-to-end customer experience.
Key Responsibilities
- Handle inbound customer conversations via live chat, providing accurate, professional, and empathetic written support.
- Triage issues, gather required details, and resolve cases using tools, policies, and knowledge articles; escalate appropriately with clear documentation.
- Design and refine bot conversation flows (intents, utterances, prompts, fallbacks, and handoff-to-agent logic) based on customer needs and business rules.
- Create and maintain chat macros, templates, and knowledge-base articles to standardize responses and reduce time to resolution.
- Analyze chat transcripts to identify friction points, missing content, repetitive contacts, and automation opportunities.
- Partner with product, engineering, support operations, and external partners to keep bot content aligned with releases, policy changes, and known issues.
- Monitor key performance indicators (e.g., containment rate, deflection, CSAT, first contact resolution) and run iterative improvements (A/B tests where available).
- Ensure compliance with privacy, security, and brand voice guidelines in all human and bot interactions.
Required Qualifications
- 1-3+ years in customer support, customer experience, or contact center operations with significant live chat experience.
- Exceptional written communication skills (grammar, clarity, tone control) and ability to tailor responses to different audiences.
- Demonstrated ability to follow processes, troubleshoot systematically, and document customer interactions clearly.
- Comfort working with support tools (CRM/ticketing, chat console, knowledge base) and learning new systems quickly.
- Basic understanding of chatbot concepts (intents, entities, prompts, conversation flows, escalation/handoff).
- Strong analytical skills: ability to review transcripts/data and translate insights into content and flow updates.
- Ability to manage multiple conversations simultaneously while maintaining quality and accuracy.
Preferred Qualifications
- Experience building or maintaining bots in platforms such as Microsoft Copilot Studio/Power Virtual Agents, Dialogflow, Amazon Lex, Intercom, Zendesk, Drift, Ada, or similar.
- Knowledge management experience (article writing, taxonomy, search optimization) and/or content design experience.
- Familiarity with conversational design practices (user goals, error recovery, confirmation, disambiguation, accessibility).
- Experience collaborating with product/engineering teams and translating product changes into customer-facing guidance.
- Basic reporting skills (Excel/Sheets) and familiarity with analytics dashboards.
- Experience supporting a regulated or privacy-sensitive environment (e.g., healthcare, finance) and handling PII appropriately.
Success Metrics (Examples)
- Live chat: CSAT, quality audit scores, first contact resolution, average handle time (where applicable), and adherence.
- Bot: containment/deflection rate, successful handoff rate, fallback rate reduction, and improved self-service completion.
- Content: knowledge article accuracy, reduced repeat contacts on top drivers, faster onboarding for new agents.
- Operational: timely updates to bot flows/macros after product or policy changes; clear cross-team communication.
Key Stakeholders
- Customer Support Leadership & Support Operations
- Product Management
- Engineering / Bot Platform Owners
- Knowledge Management / Content Team
- Compliance / Security (as applicable)
Work Schedule & Expectations
Hours: [e.g., Mon-Fri, 8am-5pm MT] with [rotating weekends/on-call] as needed.
Coverage: Ability to support peak chat hours and handle simultaneous chats while meeting quality standards.
Training: Expected completion of onboarding, product training, and bot platform training within the first [X] weeks.
About O.C. Tanner
Sourced by ZipRecruiter
Industry
Human resources consulting services
Company size
1,001 - 5,000 Employees
Headquarters location
Salt Lake City, UT, US
Year founded
1927