Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
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Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Quick apply
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Austin, TX · Remote
$140K - $160K/yr
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Austin, TX · Remote
$140K - $160K/yr
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Austin, TX · On-site +1
$140K - $160K/yr
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Austin, TX · On-site +1
$140K - $160K/yr
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist. * Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have * Team Player and the ...
Austin, TX · On-site
$137.30K - $175.90K/yr
... virtual agent (voice/chat bot) containment, and intelligent routing to live support. This leader will own the technology strategy, execution, reliability, and evolution of the full product chain and ...
Austin, TX · On-site
$137.30K - $175.90K/yr
... virtual agent (voice/chat bot) containment, and intelligent routing to live support. This leader will own the technology strategy, execution, reliability, and evolution of the full product chain and ...
$137.20K - $175.90K/yr
... virtual agent (voice/chat bot) containment, and intelligent routing to live support. This leader will own the technology strategy, execution, reliability, and evolution of the full product chain and ...
$137.20K - $175.90K/yr
... virtual agent (voice/chat bot) containment, and intelligent routing to live support. This leader will own the technology strategy, execution, reliability, and evolution of the full product chain and ...
$63 - $86.50/hr
ServiceNow Virtual Assistant - Should have hands on experience in configuring virtual assistant, Chat bot ServiceNow Tools and Technology - Should be aware of all the available out of box options and ...
$63 - $86.50/hr
ServiceNow Virtual Assistant - Should have hands on experience in configuring virtual assistant, Chat bot ServiceNow Tools and Technology - Should be aware of all the available out of box options and ...
Jersey City, NJ · On-site +1
$59 - $81.25/hr
Employee Center Virtual Agent Chat bot Required: * 5+ years of experience in ServiceNow Development * Experience with ServiceNow Virtual Agent, ServiceNow integration with any AI tool. * ITSM ...
Jersey City, NJ · On-site +1
$59 - $81.25/hr
Employee Center Virtual Agent Chat bot Required: * 5+ years of experience in ServiceNow Development * Experience with ServiceNow Virtual Agent, ServiceNow integration with any AI tool. * ITSM ...
Customer Experience / Virtual Agent - Professional Services Level: Mid-Level Openings: 3 About the ... Our platform powers video, voice, chat, and contact center capabilities for organizations of all ...
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Customer Experience / Virtual Agent - Professional Services Level: Mid-Level Openings: 3 About the ... Our platform powers video, voice, chat, and contact center capabilities for organizations of all ...
The Chat Representative / Bot Designer supports customers through live chat while also helping ... Experience building or maintaining bots in platforms such as Microsoft Copilot Studio/Power Virtual ...
New
The Chat Representative / Bot Designer supports customers through live chat while also helping ... Experience building or maintaining bots in platforms such as Microsoft Copilot Studio/Power Virtual ...
New
New York, NY · On-site
$134K - $176.70K/yr
New York, NY Long Term Contract Gen-AI Certification is highly desired In this role, you will build core artificial intelligence capabilities, including virtual assistants in both voice and chat bot ...
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New York, NY · On-site
$134K - $176.70K/yr
New York, NY Long Term Contract Gen-AI Certification is highly desired In this role, you will build core artificial intelligence capabilities, including virtual assistants in both voice and chat bot ...
Treatment plan interventions are delivered to Participants through a proprietary chat-bot designed ... Polished, professional virtual presence * Strong ability to identify markers for appropriate level ...
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Treatment plan interventions are delivered to Participants through a proprietary chat-bot designed ... Polished, professional virtual presence * Strong ability to identify markers for appropriate level ...
Allentown, PA · On-site
... chat and voice Bot, AI, RPA. • Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Qualifications : Required : • Resource who are both ...
Allentown, PA · On-site
... chat and voice Bot, AI, RPA. • Experience in auxiliary systems: Including WFM, Recording, Virtual Hold, Quality Management will be a plus. Qualifications : Required : • Resource who are both ...
Texas City, TX · Remote
... virtual assistants that deliver seamless conversational experiences. Required Skills * Kore.ai Bot ... Implement IVR, voice, chat, and omnichannel bot experiences leveraging Kore.ai's multichannel ...
New
Texas City, TX · Remote
... virtual assistants that deliver seamless conversational experiences. Required Skills * Kore.ai Bot ... Implement IVR, voice, chat, and omnichannel bot experiences leveraging Kore.ai's multichannel ...
New
Manhattan, NY · On-site
$144.20K - $144.80K/yr
... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...
Manhattan, NY · On-site
$144.20K - $144.80K/yr
... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
Sunnyvale, CA · On-site
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
Sunnyvale, CA · On-site
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
Manhattan, NY · On-site
$144.20K - $144.80K/yr
... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...
Manhattan, NY · On-site
$144.20K - $144.80K/yr
... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...
Sunnyvale, CA · On-site
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
Sunnyvale, CA · On-site
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
The Software Engineer will leverage the data collected from the network to empower the inference engine of our Mist platform and systems, including the Mist virtual assistant chat bot. In addition ...
$11.54 - $13.57
1% of jobs
$13.57 - $15.60
1% of jobs
$15.60 - $17.64
4% of jobs
$17.64 - $19.67
9% of jobs
$20.63 is the 25th percentile. Wages below this are outliers.
$19.67 - $21.70
21% of jobs
The median wage is $23.46 / hr.
$21.70 - $23.73
16% of jobs
$23.73 - $25.76
18% of jobs
$26.78 is the 75th percentile. Wages above this are outliers.
$25.76 - $27.80
10% of jobs
$27.80 - $29.83
10% of jobs
$29.83 - $31.86
6% of jobs
$31.86 - $33.89
4% of jobs
$11
$24
$33
| Aspect | Virtual Chat Bot | Customer Service Representative |
|---|---|---|
| Credentials | None required; basic technical knowledge helpful | High school diploma or equivalent; customer service training often needed |
| Work Environment | Remote, AI-driven platforms | Office or call center, in-person or remote |
| Industry Usage | Used across industries for automation | Customer support roles in various sectors |
| Primary Role | Automate responses, handle FAQs | Resolve complex customer issues, provide personalized support |
While Virtual Chat Bots automate routine inquiries and operate in digital environments, Customer Service Representatives provide personalized assistance and handle complex issues in human interactions. Both roles are essential in customer support but differ significantly in their approach and required skills.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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It services
1,001 - 5,000 Employees
Englewood, CO, US