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Virtual Chat Bot Jobs (NOW HIRING)

Transcend Softech LLC

Senior AI Engineer

New York, NY · On-site

$134K - $176K/yr

New York, NY Long Term Contract Gen-AI Certification is highly desired In this role, you will build core artificial intelligence capabilities, including virtual assistants in both voice and chat bot ...

Artech

NiCE CCaaS Developer

Use AI and Natural Language processing (NLU Engines), knowledge of cutting-edge technologies including chat and voice Bot, AI, RPA Experience in auxiliary systems: Including WFM, Recording, Virtual ...

Anveta

Genesys Developer

Washington, DC · On-site

Experience with Genesys Cloud digital channels (chat, email, messaging), bot/virtual agent integrations, and journey/engagement capabilities. * Experience with Genesys Cloud WEM (WFM/QM), recording ...

Fitch Solutions

IT Change & Adoption, Senior

Manhattan, NY

$144K - $144K/yr

... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...

Fitch Group

IT Change & Adoption, Senior

Manhattan, NY · On-site

$144K - $144K/yr

... virtual and hybrid), creating standout content (think short videos, visuals and demos), and turning ... chat bot notifications), using compelling storytelling to drive awareness and usage - Produce high ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

... bot integrations. * Strong knowledge of Genesys Cloud CX components including IVR, Call Routing, CTI, Agent Desktop, AI & Bots, Dialers, Live Chat, Workforce Management (WFM), and Omnichannel ...

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Virtual Chat Bot information

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How much do virtual chat bot jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for virtual chat bot in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Virtual Chat Bot vs Customer Service Representative?

AspectVirtual Chat BotCustomer Service Representative
CredentialsNone required; basic technical knowledge helpfulHigh school diploma or equivalent; customer service training often needed
Work EnvironmentRemote, AI-driven platformsOffice or call center, in-person or remote
Industry UsageUsed across industries for automationCustomer support roles in various sectors
Primary RoleAutomate responses, handle FAQsResolve complex customer issues, provide personalized support

While Virtual Chat Bots automate routine inquiries and operate in digital environments, Customer Service Representatives provide personalized assistance and handle complex issues in human interactions. Both roles are essential in customer support but differ significantly in their approach and required skills.

What cities are hiring for Virtual Chat Bot jobs? Cities with the most Virtual Chat Bot job openings:
What are the most commonly searched types of Chat Bot jobs? The most popular types of Chat Bot jobs are:
What states have the most Virtual Chat Bot jobs? States with the most job openings for Virtual Chat Bot jobs include:
Virtual Chat Bot jobs near you
Conversational AI Chat Bot Developer, Cognigy

Conversational AI Chat Bot Developer, Cognigy

TTEC Digital

Austin, TX • Remote

Full-time

Posted 22 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE CXone AI software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
What You'll Be Doing
  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
  • Code and test projects.
  • Deliver high-quality software on time.
  • Attend meetings and training as required.
  • Perform system analysis and project management duties for the successful completion of a project.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Mitigating and resolving code errors for development and future concepts.
What You'll Bring to the Role
  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
  • 5+ years JavaScript experience.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
  • Team Player and the ability to mentor team members
  • Desire to work in a fast-paced environment.
#LI-DD1

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.