ZipRecruiter

Log In

1

After Sales Manager Jobs in Racine, WI (NOW HIRING)

Winter Services

Regional Sales Manager

Milwaukee, WI · On-site

$65K - $75K/yr

Perform routine site inspections before, during, and after events to ensure successful completion ... The Regional Sales Manager must be a sales professional with a successful track record of meeting ...

Eaton

Area Sales Manager

Menomonee Falls, WI · On-site

$167K - $245K/yr

Eaton's ES AMER NAS division is currently seeking an Area Sales Manager. This is a hybrid-based ... After making a conditional offer and running a background check, if Eaton is concerned about ...

Staples, Inc.

Inside Sales Manager

Pleasant Prairie, WI · On-site +1

... Inside Sales Account Manager to grow and manage a portfolio of business customers across North ... Comfort making outbound calls, engaging customers, and continuing forward after rejection or ...

Staples, Inc.

Inside Sales Manager

Burlington, WI · On-site +1

... Inside Sales Account Manager to grow and manage a portfolio of business customers across North ... Comfort making outbound calls, engaging customers, and continuing forward after rejection or ...

Staples, Inc.

Inside Sales Manager

Old Mill Creek, IL · On-site +1

... Inside Sales Account Manager to grow and manage a portfolio of business customers across North ... Comfort making outbound calls, engaging customers, and continuing forward after rejection or ...

Eaton

Area Sales Manager

Menomonee Falls, WI · On-site

$167K - $245K/yr

Eaton's ES AMER NAS division is currently seeking an Area Sales Manager. This is a hybrid-based ... After making a conditional offer and running a background check, if Eaton is concerned about ...

Staples, Inc.

Inside Sales Manager

Burlington, WI

Comfort making outbound calls, engaging customers, and continuing forward after rejection or ... Experience using CRM tools, Salesforce.com, or a comparable sales platform. The salary range ...

Staples, Inc.

Inside Sales Manager

Burlington, WI

Comfort making outbound calls, engaging customers, and continuing forward after rejection or ... Experience using CRM tools, Salesforce.com, or a comparable sales platform. The salary range ...

next page

Showing results 1-20

All JobsAfter Sales JobsAfter Sales Manager JobsAfter Sales Manager Jobs in Racine, WI

After Sales Manager information

See Racine, WI salary details

$25.8K

$71.1K

$133.6K

How much do after sales manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for after sales manager in Racine, WI is $71,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $90,500.00 per year, depending on experience, location, and employer.

What does an after sales manager do?

An After Sales Manager is responsible for ensuring customer satisfaction after a product or service has been sold. They oversee teams that handle customer support, warranty claims, repairs, and maintenance services. Their main goal is to build long-term relationships with customers by resolving issues efficiently and improving the overall customer experience. After Sales Managers also analyze feedback to enhance products and services, and often work closely with sales and technical teams.

What are the key skills and qualifications needed to thrive as an after sales manager, and why are they important?

To thrive as an After Sales Manager, you need expertise in customer service, product knowledge, and sales management, often backed by a degree in business or a related field. Familiarity with CRM systems, warranty management software, and reporting tools is typically required, and relevant certifications in customer service or sales can be advantageous. Outstanding communication, problem-solving, and leadership abilities help you build strong client relationships and manage teams effectively. These skills ensure customer satisfaction, drive repeat business, and support organizational growth in competitive markets.

What are some common challenges an after sales manager faces, and how can they effectively address them?

After Sales Managers often encounter challenges such as managing customer expectations, coordinating timely service delivery, and ensuring consistent communication between customers and technical teams. To address these issues, it's important to establish clear processes for handling service requests, invest in ongoing team training, and leverage customer feedback to improve service quality. Building strong relationships with both internal teams and clients helps prevent misunderstandings and ensures a high level of customer satisfaction.

What is the difference between After Sales Manager vs Customer Service Manager?

AspectAfter Sales ManagerCustomer Service Manager
Primary FocusOverseeing post-sale support, warranty, and service processesManaging customer interactions, satisfaction, and support
Required CredentialsRelevant industry experience, technical knowledge, often certifications in service managementCustomer service experience, communication skills, sometimes certifications in customer relations
Work EnvironmentService centers, technical support teams, field serviceCall centers, retail stores, online support teams
Industry UsageCommon in manufacturing, automotive, electronicsWidespread across retail, hospitality, tech sectors

The After Sales Manager focuses on managing post-sale services, warranties, and technical support, ensuring customer satisfaction after purchase. In contrast, the Customer Service Manager handles overall customer interactions, support, and satisfaction during all phases of the customer journey. Both roles require strong communication skills but differ in technical expertise and scope of responsibilities.

What is an after sales manager?

An after sales manager oversees customer service and support after a product or service has been sold. They handle customer inquiries, resolve issues, and ensure customer satisfaction, often coordinating with sales, technical teams, and service departments to maintain positive relationships.

What job categories do people searching After Sales Manager jobs in Racine, WI look for?

The top searched job categories for After Sales Manager jobs in Racine, WI are:

What cities near Racine, WI are hiring for After Sales Manager jobs?

Cities near Racine, WI with the most After Sales Manager job openings:

After Sales Manager jobs near you
Infographic showing various After Sales Manager job openings in Racine, WI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,121 per year, or $34.2 per hour.

Sales Manager

Milwaukee, WI • On-site

Crowne Plaza Milwaukee Airport
Traveler Accommodation • 51 - 200 employees
Learn more about Crowne Plaza Milwaukee Airportexternal

$48K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

The Crowne Plaza Milwaukee Airport is looking for a Full-time Sales Manager to join the sales team. The Crowne Plaza- Milwaukee Airport located at 13th Street and College Avenue in Milwaukee. Our upscale, full-service hotel features 195 guest rooms, 24,000 sq. ft. of meeting space, a full-service restaurant Altitude along with a We Proudly Serve Starbucks café. Managed by Reliance Hospitality, our hotel is the only full-service/upscale hotel located near the General Mitchell International Airport. The hotel benefits from its proximity to the airport, 10-minute drive to downtown, along with access to businesses in nearby business parks, Oak Creek and the surrounding area. Our hotel features the most meeting space outside of downtown Milwaukee and our ballroom can accommodate up to 1,000 people.
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Responsibilities and essential job functions include but are not limited to the following:
  • Exercise creativity, discretion and independent judgment in determining how to assemble an event to suit each customer's taste.
  • Give full attention to what customers are saying, taking time to understand the points being made and asking questions as appropriate.
  • Conduct site visits and prepare original, creative proposals tailored to address the needs of and to impress the customer.
  • Develop solutions to any cost concerns and resolve any challenges or problems. Aggressively pursue all appropriate opportunities for customer solicitation and relationship building.
  • Aggressively engage in creative networking, uncovering and cold calling prospective clients to generate activity for future business.
  • Negotiate and Close Sales - Influence and convince customers to select the hotel for their hospitality needs. Negotiate terms and reconcile differences.
  • Develop contingency plans and act promptly and effectively when closing problems arise.
  • Recognize customers for loyalty and/or accept feedback.
  • Identify and secure business to fit the yield strategy. Sell to fill need dates. Sell and upsell hotel services to meet/exceed sales and financial objectives. Capture all profitable businesses. Attain/exceed sales goals and profitability.
  • Directly responsible for achieving production numbers established by booking goals and outside sales activities.
  • Communicate sales activities with peers and superiors.
  • Develop and maintain constructive and cooperative working relationships with customers and others in the course of their event planning.
  • After securing business, deliver a high level of customer service with key decision-makers, solve customer problems, meet commitments, seek customer input and anticipate customer needs.
  • As appropriate, meet the customer at the event, ensure proper event set-up and customer satisfaction. Take the initiative to solve any problems by liaison with other hotel managers.
  • Responsible for compilation of required sales reports and reporting processes.
  • Maintain accurate and up-to-date records of all sales and transactions. Complete all required and requested reporting in a timely and accurate manner.
  • Provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations.
  • Perform special projects and other responsibilities as assigned.

Requirements:
  • Minimum of 1 year of hotel sales experience. The corporate market experience is a plus!
  • Maintain regular and consistent attendance and punctuality with or without reasonable accommodation
  • Delphi and Opera experience is helpful, but not required
  • Strong Microsoft Office skills (Word, Excel and Outlook)
  • Ability to work varying hours based on business needs
  • Strong professionalism, diplomacy, selling skills, and work habits

Benefits
  • Medical/Dental/Vision Insurance
  • 401k
  • Short/Long Term Disability
  • Life Insurance
  • Competitive Vacation Package
  • Personal Day
  • Sick Day(s)
  • Paid Holidays
  • Bonus Program
  • Lunch provided in hotel daily associates
  • Free employee parking
  • Discounts at all branded hotels around the world

Crowne Plaza Milwaukee Airport is an EEO Employer - M/F/Disability/Protected Veteran Status

Apply