| Aspect | Aetna Utilization Management | Aetna Case Management |
|---|
| Primary Focus | Reviewing medical necessity of services and procedures | Coordinating ongoing patient care and support |
| Work Environment | Utilizes clinical guidelines to approve or deny services | Engages with patients, providers, and care teams for case coordination |
| Credentials | RN, LPN, or other clinical certifications often required | RN or social work credentials commonly needed |
While both roles are integral to healthcare management at Aetna, Utilization Management primarily focuses on evaluating the necessity of medical services, whereas Case Management emphasizes ongoing patient support and care coordination. Understanding these differences helps clarify career paths and job expectations within the industry.