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Aetna Behavioral Health Jobs (NOW HIRING)

Managed Staffing

Case Management Coordinator

TX · Remote

$29 - $30/hr

Case Management Coordinator - Behavioral Health & Social Services Type: Full-Time, Remote (U.S ... support our Aetna Care Management team. This is a non-clinical, telephonic, fully remote role ...

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How much do aetna behavioral health jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for aetna behavioral health in the United States is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aetna Behavioral Health position, and why are they important?

To thrive in Aetna Behavioral Health roles, you typically need a background in mental health, psychology, social work, or counseling, often accompanied by appropriate state licensure or certification. Experience with managed care systems, electronic health records, and case management software is beneficial. Strong communication, problem-solving, and empathy are critical for effectively supporting members and collaborating with providers. These competencies enable effective patient care coordination and ensure compliance with healthcare standards in a dynamic, team-oriented environment.

What is an Aetna Behavioral Health?

An Aetna Behavioral Health job involves supporting members with mental health and substance use concerns through case management, counseling, and care coordination. Professionals in these roles may include licensed clinicians, social workers, and behavioral health specialists who assess, guide, and connect individuals to appropriate care. They work closely with providers, community resources, and Aetna’s healthcare teams to ensure members receive comprehensive support. Responsibilities may vary based on the specific position, but the goal is to improve overall mental well-being and access to quality care.

What are the main responsibilities of a behavioral health professional at Aetna?

Behavioral health professionals at Aetna are responsible for assessing members' mental health needs, developing care plans, and coordinating services with healthcare providers and community resources. They often manage a caseload of members, conduct telephonic or virtual outreach, and help with crisis intervention or referrals as needed. Collaboration with physicians, therapists, and case managers is typical, fostering a team-based approach to improving member outcomes. This role blends clinical knowledge with case management, offering a dynamic and impactful environment for mental health professionals.

More about Aetna Behavioral Health jobs
What cities are hiring for Aetna Behavioral Health jobs? Cities with the most Aetna Behavioral Health job openings:
What states have the most Aetna Behavioral Health jobs? States with the most job openings for Aetna Behavioral Health jobs include:
What job categories do people searching Aetna Behavioral Health jobs look for? The top searched job categories for Aetna Behavioral Health jobs are:
Aetna Behavioral Health jobs near you
Infographic showing various Aetna Behavioral Health job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,547 per year, or $24.8 per hour.

Credentialing Support Specialist

Freedom House Recovery Center

Chapel Hill, NC • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

The Credentialing & Contracting Specialist supports the agency’s credentialing and payer contracting processes to ensure clinicians and programs are enrolled accurately and in a timely manner. This role focuses on Medicaid and commercial provider enrollment, facility credentialing, tracking revalidations, and maintaining accurate documentation. The position supports organizational growth, compliance, and timely billing.

Responsibilities

  • Complete payer enrollments and support onboarding of new licensed staff
  • Track and maintain licenses, certifications, and credentialing documents
  • Collaborate with Utilization Management to ensure staff and sites are properly credentialed
  • Maintain credentialing systems (CAQH, NCTracks, commercial payers) and ensure data accuracy
  • Follow up with payers on application status, resolve issues, and monitor progress
  • Communicate updates with leadership, billing, finance, and clinical teams
  • Track revalidation deadlines and ensure compliance
  • Maintain reliable attendance and adherence to schedule


Requirements


High school diploma or equivalent required; Bachelor’s degree preferred.

Minimum of 1–2 years of experience in credentialing or commercial payor contracting, preferably in behavioral health.

Working knowledge of commercial insurance networks (e.g., BCBS, UHC, Aetna, Cigna) and associated credentialing processes.

Experience with CAQH, NC Tracks, NPPES, and various payer portals preferred.

In-depth understanding of Tailored Plan Medicaid, Medicare, and provider credentialing based on behavioral health service definitions.

Strong organizational skills with ability to track multiple deadlines, follow up with payors, and maintain accurate licensed provider databases.

Company Description

Freedom House Recovery Center (FHRC) is a non-profit behavioral health care agency that provides a broad continuum of person-centered, comprehensive services for children, adolescents, adults, and families managing behavioral health disorders or addiction. Freedom House has provided hope and healing to people of all ages, from all walks of life, for over 40 years.