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Advertising Operations Manager Jobs in Ontario (NOW HIRING)

Odyssey Global

Ad Success Representative

Toronto, ON · Hybrid

CA$70K/yr

We are seeking an Ad Success Representative to support an esteemed client in the digital advertising space . This role is a hybrid of strategic account management and operational excellence. You will ...

Dentsu Aegis Network

Coordinator, Buying

Toronto, ON · On-site

CA$46K - CA$48K/yr

... media operations team with client financials: budget reconciliation and budget management ... Post-secondary Degree or Diploma in Media, Advertising, Business Administration, Marketing, or ...

Publicis Groupe Holdings B.V

Project Manager

Toronto, ON

CA$75K - CA$85K/yr

... operations. The office is the largest in our industry in Canada and boasts talent across various ... Experience managing Pharma advertising projects (DTC and HCP) in an agency setting * Financially ...

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Advertising Operations Manager information

What is an advertising operations manager?

Advertising Operations Managers are professionals responsible for overseeing the execution, delivery, and optimization of digital advertising campaigns. They coordinate between sales, creative, and technical teams to ensure ads are properly trafficked, tracked, and measured across different platforms. Their role includes troubleshooting delivery issues, maintaining ad inventory, analyzing campaign performance, and implementing process improvements to maximize efficiency and revenue. By managing the technical and operational aspects of advertising, they help organizations achieve their marketing goals.

What are the key skills and qualifications needed to thrive as an advertising operations manager?

To thrive as an Advertising Operations Manager, you need expertise in digital advertising platforms, campaign management, data analysis, and a relevant degree in marketing, business, or communications. Familiarity with ad servers (like Google Ad Manager), programmatic tools, analytics platforms, and industry certifications such as IAB Digital Media Buying & Planning are commonly required. Strong organizational skills, attention to detail, and effective communication help build trust with clients and coordinate across internal teams. These skills ensure efficient campaign execution, accurate reporting, and optimal ad performance in a fast-paced environment.

What are some common challenges faced by advertising operations managers, and how can they be effectively addressed?

Advertising Operations Managers often encounter challenges such as managing complex campaign workflows, ensuring seamless communication between sales and ad tech teams, and troubleshooting technical issues that may impact ad delivery. Staying updated on evolving ad technologies and compliance requirements is also crucial. Effective organization, proactive problem-solving, and fostering strong cross-functional relationships can help overcome these challenges and ensure campaigns run smoothly.

What is the difference between Advertising Operations Manager vs Media Buyer?

AspectAdvertising Operations ManagerMedia Buyer
Primary FocusManaging ad campaigns, optimizing ad tech, ensuring campaign performancePlanning, negotiating, and purchasing ad space across platforms
Skills & CertificationsAd tech tools, analytics, project managementNegotiation, media planning, industry knowledge
Work EnvironmentCollaborates with marketing, sales, and tech teamsWorks closely with media vendors and marketing teams

While both roles are integral to digital advertising, the Advertising Operations Manager oversees campaign execution and technical optimization, whereas the Media Buyer focuses on purchasing ad space and negotiating deals. Understanding these differences helps employers and candidates align expectations and skills for each position.

Is advertising operations manager a high paying job?

Advertising operations managers typically earn a competitive salary that varies by industry, location, and experience level. They often require skills in digital advertising platforms, data analysis, and project management, which can influence compensation. Overall, it is considered a well-paying role within marketing and advertising fields.

What are popular job titles related to Advertising Operations Manager jobs in Ontario?

For Advertising Operations Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Advertising Operations Manager jobs in Ontario look for?

The top searched job categories for Advertising Operations Manager jobs in Ontario are:

Advertising Operations Manager jobs near you
Infographic showing various Advertising Operations Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

CyberArk Operations Analyst (Idira)

Manulife

Toronto, ON • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Key responsibilities

  • Provide day-to-day operational support for CyberArk and Privileged Access Management (PAM) services.

  • Manage incidents, service requests, and operational tasks in accordance with established SLAs.

  • Investigate, troubleshoot, and resolve CyberArk-related issues and privileged access concerns.

Job description

The CyberArk Operations Analyst (Idira) is a key member of the Privileged Access Services Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services. This role manages incidents, service requests, operational activities, and user inquiries while ensuring service delivery aligns with established service level agreements (SLAs).

Working closely with operational and engineering teams, the CyberArk Operations Analyst (Idira) supports troubleshooting, platform maintenance, service improvements, and project initiatives. The successful candidate will bring strong technical problem-solving skills, effective communication abilities, and a commitment to providing an exceptional service experience to both business and technology stakeholders.

Position Responsibilities:
Operational Support

  • Provide day-to-day operational support for CyberArk and Privileged Access Management (PAM) services.
  • Manage incidents, service requests, and operational tasks in accordance with established SLAs.
  • Monitor service health and support the onboarding, maintenance, and management of privileged accounts.
  • Ensure all activities, requests, and resolutions are accurately documented within the organization's ticketing systems.

Troubleshooting & Problem Resolution

  • Investigate, troubleshoot, and resolve CyberArk-related issues and privileged access concerns.
  • Assist in identifying root causes and implementing corrective actions to reduce recurring issues.
  • Collaborate with engineering teams to support complex technical issues, upgrades, platform enhancements, and service improvements.

Collaboration & Stakeholder Support

  • Partner with business teams, application owners, and technology stakeholders to support privileged access requirements.
  • Provide timely updates and clear communication throughout the lifecycle of incidents and service requests.
  • Contribute to a collaborative and inclusive team environment by supporting colleagues across operations and engineering functions.

Process Improvement & Documentation

  • Maintain operational procedures, knowledge articles, and support documentation.
  • Identify opportunities to improve service quality, operational efficiency, and the overall user experience.
  • Participate in continuous improvement initiatives and projects that strengthen the Privileged Access Services program.

Required Qualifications:

  • 2-5 years of experience in cybersecurity operations, identity and access management (IAM), privileged access management (PAM), or IT operations.
  • 2-5 years of hands-on experience supporting CyberArk solutions and privileged access management processes.
  • Experience working with ticketing platforms such as ServiceNow, Jira, Remedy, or similar tools.
  • Understanding of incident management, request fulfillment, and SLA-driven support models.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proven ability to communicate professionally with stakeholders through various communication channels.
  • Experience collaborating effectively with both technical and business teams.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated commitment to customer service, teamwork, and continuous improvement.

Preferred Qualifications:

  • Experience supporting one or more CyberArk components, including:
  • Privileged Access Manager (PAM)
  • Password Vault Web Access (PVWA)
  • Central Policy Manager (CPM)
  • Privileged Session Manager (PSM)
  • Privileged Threat Analytics (PTA)
  • Endpoint Privilege Manager (EPM)
  • CyberArk Defender, Sentry, Guardian, or related CyberArk certifications.
  • Familiarity with IAM principles, privileged access management practices, and security best practices.
  • Experience supporting enterprise security platforms within large and complex environments.
  • Knowledge of Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Linux, and networking fundamentals.
  • Experience supporting audit, regulatory compliance, and security governance requirements.
  • Experience with automation or scripting using PowerShell, Python, or similar technologies.
  • ITIL Foundation certification or experience working within ITIL-based service management environments

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our distributed team, we'll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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