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Advanced Call Center Technologies Jobs in California

Innergy

Call Center Representative

Van Nuys, CA · On-site

$24.28 - $27/hr

Support credit union technology, educate members of all available delivery channels such as Online ... Personal computer advanced level literacy in various Microsoft 365 applications and the internet.

LAPFCU

Call Center Representative

Van Nuys, CA · On-site

$16.75 - $20.75/hr

Support credit union technology, educate members of all available delivery channels such as Online ... Personal computer advanced level literacy in various Microsoft 365 applications and the internet.

the bugman

Call Center Manager

Anaheim, CA

$65K - $85K/yr

Bachelor's degree, MBA or related advanced degree * Minimum 2-3 years of experience in a Call Center Management role * Valid SPCB Branch 2 and 3 license is a plus * Ability to maintain ...

the bugman

Call Center Manager

Anaheim, CA · On-site

$65K/yr

Bachelor's degree, MBA or related advanced degree * Minimum 2-3 years of experience in a Call Center Management role * Valid SPCB Branch 2 and 3 license is a plus * Ability to maintain ...

INNERGY

Call Center Representative

Van Nuys, CA · On-site

$16.75 - $20.75/hr

Support credit union technology, educate members of all available delivery channels such as Online ... Personal computer advanced level literacy in various Microsoft 365 applications and the internet.

Innergy

Call Center Representative

Van Nuys, CA

$16.75 - $20.75/hr

Support credit union technology, educate members of all available delivery channels such as Online ... Personal computer advanced level literacy in various Microsoft 365 applications and the internet.

The Bugman

Call Center Manager

Anaheim, CA · On-site

$65K - $85K/yr

Bachelor's degree, MBA or related advanced degree * Minimum 2-3 years of experience in a Call Center Management role * Valid SPCB Branch 2 and 3 license is a plus * Ability to maintain ...

Goodwill Sacramento

Call Center Manager

Sacramento, CA · On-site

$65 - $85/hr

Implement business continuity plan for call center in event of disaster, including agreement/s for call backup, call overflow, protocols, and technology infrastructure. * Develop and implement ...

CommonSpirit Health

Call Center Rep

Santa Maria, CA · On-site

$16.50 - $20.50/hr

Our experienced physicians and advanced practice providers offer a wide range of primary and ... One California As our Call Center Representative, you will help callers resolve inquiries ...

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All JobsAdvanced Call Center Technologies JobsAdvanced Call Center Technologies Jobs in California

Advanced Call Center Technologies information

See California salary details

$10

$17

$24

How much do advanced call center technologies jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for advanced call center technologies in California is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.99 per hour, depending on experience, location, and employer.

What is advanced call center technologies?

Advanced Call Center Technologies (ACT) is a company specializing in outsourced customer service solutions for businesses across various industries. They provide services such as customer support, technical assistance, sales, and collections through phone, email, chat, and other digital channels. ACT leverages advanced technologies, including automation and analytics, to enhance customer experiences and improve operational efficiency. The company is known for its focus on employee development and client satisfaction, making it a prominent player in the call center outsourcing industry.

What skills and qualifications are needed to thrive as a call center representative at advanced call center technologies?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and data entry tools is commonly required. Exceptional patience, active listening, and resilience under pressure help individuals excel in assisting diverse customers. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to the overall success of the contact center.

How does advanced call center technologies support professional development and career advancement for its employees?

Advanced Call Center Technologies offers a range of opportunities for career growth, including structured training programs, ongoing skill development, and clear promotion pathways for high-performing employees. Team members often start in entry-level customer service or support roles, but with strong performance and leadership skills, they can advance to supervisory, team lead, or management positions. The company emphasizes internal promotions and provides mentorship to help employees reach their career goals. Regular performance reviews also help identify advancement opportunities and areas for growth.

What is the difference between Advanced Call Center Technologies vs Customer Service Representative?

AspectAdvanced Call Center TechnologiesCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; technical certifications may be preferredHigh school diploma or equivalent usually required
Work EnvironmentCall centers, office settings, remote optionsCall centers, retail, or office environments
Industry UsageUsed by companies providing outsourced customer support solutionsEmployed directly by companies to handle customer inquiries

Advanced Call Center Technologies refers to the systems and solutions used in call centers, often involving software and infrastructure. Customer Service Representatives are the personnel who operate these systems to assist customers. While both are integral to customer support, the former is technology-focused, and the latter is a job role within that environment.

What are popular job titles related to Advanced Call Center Technologies jobs in California?

For Advanced Call Center Technologies jobs in California, the most frequently searched job titles are:

What job categories do people searching Advanced Call Center Technologies jobs in California look for?

The top searched job categories for Advanced Call Center Technologies jobs in California are:

What cities in California are hiring for Advanced Call Center Technologies jobs?

Cities in California with the most Advanced Call Center Technologies job openings:

Advanced Call Center Technologies jobs near you
Infographic showing various Advanced Call Center Technologies job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,769 per year, or $17.7 per hour.

Business Analyst/Project Manager contractor

West Advanced Technologies (WATI)

Sacramento, CA • On-site

Full-time

Re-posted 21 days ago

Job description

Position: Business Analyst/Project Manager contractor
Location: Sacramento, CA
Duration: 9+ months
Required Skills:
3+ years of IT Business analyst experiences
Solid understanding of the software development lifecycle
Ability to document complex business process and handle all types of client requests
Effective project management skills and ability to solve critical problems
Strong analytical abilities and an ability to communicate clearly and precisely with end users, developers, and other IT teams
Ability to work under time constraints and consistently meet deliverable expectations.
Must have excellent verbal and written communication skills; must create effective requirements documents and review them with key project stakeholders at multiple levels of the organization
Desired Skills:
Experience with call center technologies a plus!
Experience in Access, Excel (Advanced), Vision, and MS Project.
Experience working for/with government agencies.
Understanding of electronic document management concepts.
Basic understanding of SQL.
Experience in Windows environments is preferred.
Basic understanding of networking principles.
Ability to analyze system resource usage and constraints.
Recognizes problems, develops recommendations and solutions within assigned specialty.
Works independently and follows through on assignments.
Thanks & Regards
Rajeev
West Advanced Technologies, Inc
E: rajeev.g2@wati.com
C:2796665837 | T: 5072292946

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