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Adt Customer Service Jobs in Indiana (NOW HIRING)

ADT Security Services

Installation Technician

Fishers, IN · On-site

$18.75 - $24.75/hr

... service. * Evaluate the information provided and work with the customer to provide the best ... ADT has been in the business of helping save lives since 1874. As the #1 smart home security ...

ADT

Business Sales Representative

Fishers, IN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... customers while explaining our products and services in depth and recommending the right options ...

ADT

Custom Home Sales Representative

Fishers, IN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... customers across the country. What you will do: Our Custom Home Services team delivers a premium ...

ADT

Smart Home Consultant

Fishers, IN · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the ... Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT ...

ADT

Low Voltage Technician

South Bend, IN · On-site

$20.25 - $27.75/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Low Voltage Technician

Evansville, IN · On-site

$18 - $24.50/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT

Smart Home Consultant

Evansville, IN · On-site

$105K/yr

From installation and service to troubleshooting and customer education, these team members are the ... Ability to climb, lift 10 or more pounds, and work indoors/outdoors in varied conditions How ADT ...

ADT

Residential Sales Representative

Fishers, IN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... to customers while explaining our products and services in-depth and recommending the right ...

ADT

Business Sales Representative

Evansville, IN · On-site

$4.0K/wk

At ADT, our Sales team is at the heart of everything we do. We're not just selling security systems ... customers while explaining our products and services in depth and recommending the right options ...

ADT Security Services

Low Voltage Technician

Valparaiso, IN · On-site

$18.25 - $24.75/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT Security Services

Low Voltage Technician

Evansville, IN · On-site

$18 - $24.50/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

ADT Security Services

Low Voltage Technician

South Bend, IN

$20.25 - $27.75/hr

From installation and service to troubleshooting and customer education, these team members are the ... How ADT invests in you: Benefits: * Medical, dental, and vision insurance * 401(k) with company ...

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Showing results 21-40

All JobsAdt Customer Service JobsAdt Customer Service Jobs in Indiana

Adt Customer Service information

See Indiana salary details

$9

$17

$25

How much do adt customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for adt customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an ADT Customer Service representative?

To thrive as an ADT Customer Service Representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and knowledge of ADT's security products are commonly required. Patience, active listening, and a calm demeanor help you excel when assisting customers with security concerns or technical issues. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and upholding ADT’s reputation for reliable service.

What is an ADT Customer Service representative?

ADT Customer Service representatives are professionals who assist ADT customers with their home security systems and related services. They handle inquiries about billing, technical support, account management, and troubleshooting security devices. These representatives are trained to provide solutions, process service requests, and ensure customer satisfaction. They typically work via phone, email, or online chat to address customer needs and concerns promptly.

What are common challenges faced by ADT Customer Service representatives and how can new hires navigate them?

ADT Customer Service Representatives often encounter challenges such as handling high call volumes, addressing urgent security concerns, and assisting upset or anxious customers in stressful situations. New hires can succeed by developing strong communication and problem-solving skills, staying calm under pressure, and thoroughly learning ADT's products and protocols. Regular training, support from experienced team members, and clear escalation procedures also help representatives provide effective solutions and ensure customer satisfaction.

What is the difference between Adt Customer Service vs Alarm Technician?

AspectAdt Customer ServiceAlarm Technician
CredentialsBasic customer service skills, sometimes certifications in security systemsTechnical certifications, electrical or alarm system training
Work EnvironmentCall centers, office settings, or remoteOn-site installation and maintenance
Employer & IndustrySecurity service providers like ADTSecurity system installation companies
Job FocusCustomer support, troubleshooting, account managementSystem installation, repair, and maintenance

Adt Customer Service roles primarily focus on assisting customers with their security systems through support and troubleshooting, often in call center environments. In contrast, Alarm Technicians are hands-on professionals responsible for installing and maintaining security systems on-site. Both roles are essential in the security industry but differ significantly in skills, environment, and daily tasks.

What are popular job titles related to Adt Customer Service jobs in Indiana?

For Adt Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Adt Customer Service jobs in Indiana look for?

The top searched job categories for Adt Customer Service jobs in Indiana are:

Adt Customer Service jobs near you
Infographic showing various Adt Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Installation Technician

ADT Security Services

Fishers, IN • On-site

$18.75 - $24.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description

At ADT, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.

What defines success at ADT?

The Residential Installation Technician's primary functions and responsibilities are to evaluate the customer's needs, design, install, and educate the customer on the use of their system.

What are your key responsibilities?

  • Work with the customer to determine optimal system and equipment to meet their needs.
  • Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
  • Evaluate the information provided and work with the customer to provide the best possible solution for their location.
  • Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
  • Pursue safety practices to safeguard against injury and damage to property. 
  • Assure against loss of unused materials, ladders, and tools on a job site or office location.
  • Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
  • And any other duties needed to help drive our vision, fulfill our mission and abide by our organization's values.
  • You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
  • This role involves providing solutions by visiting customers at their homes or businesses.

What are we looking for?

  • Customer focused and customer driven mindset
  • Technical aptitude
  • Strong verbal communication
  • Thrive in the face of uncertainty
  • Valid driver's license 
  • High School degree or the equivalent 
  • Electronic Trade School training is a plus!

What's in it for you?

  • Full benefits on the 1st of the month after 31 days of employment
  • Casual yet energetic and engaging work environments 
  • Medical, Dental, Vision, 401(k) with employer matching
  • Paid vacation time (We all need to recharge)
  • Tuition reimbursement, employee referral bonuses
  • A culture of coaching, development and career growth opportunities

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

    Company Overview:


    ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT 

     

    Check out more about life at ADT here.

    What ADT employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About ADT

    Sourced by ZipRecruiter

    At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

    Industry

    Personal services

    Company size

    10,000+ Employees

    Headquarters location

    Boca Raton, FL, US

    Year founded

    1874

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