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Adoption Services Jobs (NOW HIRING)

Relativity

Adoption Services Lead

Atlanta, GA · On-site +1

$160K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

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Relativity

Adoption Services Lead

Columbus, OH · On-site +1

$156K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Boise, ID · On-site +1

$158K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Salt Lake City, UT · On-site +1

$161K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Oklahoma City, OK · On-site +1

$155K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Denver, CO · On-site +1

$171K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Nashville, TN · On-site +1

$161K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Philadelphia, PA · On-site +1

$168K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Bridgeport, CT · On-site +1

$170K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Detroit, MI · On-site +1

$152K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Portland, ME · On-site +1

$173K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Las Vegas, NV · On-site +1

$160K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

New

Relativity

Adoption Services Lead

Manchester, NH · On-site +1

$162K/yr

As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and ...

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Adoption Services information

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How much do adoption services jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for adoption services in the United States is $21.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What does an adoption worker do?

An adoption worker is responsible for guiding and supporting families through the adoption process, including assessing applicants, coordinating home studies, and ensuring legal requirements are met. They also provide counseling and resources to both birth and adoptive parents and maintain documentation throughout the process. Strong communication skills and knowledge of adoption laws are essential for this role.

How to become an adoption agent?

To become an adoption agent, individuals typically need a high school diploma or equivalent, relevant experience in social work or child welfare, and often must complete specialized training or certification programs. Licensing requirements vary by state or country, and background checks are usually required to ensure suitability for working with vulnerable populations.

What are adoption services?

Adoption services are professional support offerings that assist individuals or families in adopting a child. These services typically include counseling, home studies, matching adoptive parents with children, legal guidance, and post-adoption support. Adoption agencies, social workers, and governmental organizations work together to ensure the welfare of both the child and the adoptive family throughout the entire adoption process. The goal is to provide stable, loving homes for children who need them while supporting adoptive families through every stage of the journey.

What are the key skills and qualifications needed to thrive in Adoption Services, and why are they important?

To thrive in Adoption Services, you need a background in social work or human services, typically supported by a relevant degree and state licensure or certification. Familiarity with case management software, child welfare regulations, and documentation systems is essential. Strong interpersonal skills, cultural sensitivity, and effective communication help professionals build trust with families and navigate complex emotional situations. These skills ensure ethical, compassionate, and legally compliant placement processes that prioritize the well-being of children and families.

What are some common challenges faced by professionals working in Adoption Services, and how are they typically managed?

Professionals in Adoption Services often encounter challenges such as navigating complex legal requirements, managing the emotional needs of both adoptive families and birth parents, and ensuring the best interests of the child are prioritized. These challenges are typically managed through ongoing training, collaboration with multidisciplinary teams (social workers, legal experts, and counselors), and adherence to clear ethical guidelines. Regular supervision and peer support also play a crucial role in helping staff manage emotionally demanding situations and make informed decisions.

How much money do adoption agencies make?

Adoption agencies are typically non-profit organizations and do not aim to generate profit; instead, they cover costs through government funding, grants, and adoption fees. Private agencies may charge fees ranging from a few thousand to over ten thousand dollars for services, but these are often used to cover expenses rather than generate profit for the agency. Salaries for staff vary based on experience and location but are generally aligned with non-profit industry standards.

How much money do you make from adoption?

Adoption services professionals, such as adoption counselors or social workers, typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. Compensation can also include benefits like health insurance and retirement plans, and some roles may offer bonuses or stipends for additional certifications or workload.
More about Adoption Services jobs
What states have the most Adoption Services jobs? States with the most job openings for Adoption Services jobs include:
What job categories do people searching Adoption Services jobs look for? The top searched job categories for Adoption Services jobs are:
Adoption Services jobs near you
Infographic showing various Adoption Services job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,749 per year, or $21.5 per hour.
Adoption Services Lead

Adoption Services Lead

Relativity

Atlanta, GA • On-site, Remote

$160K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Posting Type

Remote/Hybrid

Job Overview

At Relativity, we believe the future of Legal Data Intelligence is powered by learning, amplified by AI, and driven by our customers' success. Our platform isn't just software, it's an intelligent ecosystem that transforms how organizations uncover insights, make decisions, and scale impact.
As part of our Adoption Services team, you'll play a key role in helping customers harness the full potential of Relativity through dynamic, data-driven experiences that are scalable, measurable, and built for the future.
As an Adoption Services Lead, you are a senior practitioner and trusted advisor at the center of this transformation. You own strategic customer relationships, serve as a subject-matter authority on Relativity's AI-powered capabilities, and shape how the team scales adoption across our most strategic accounts. You partner directly with customer executives, CSMs, TAMs, Product, and Partnerships to translate complex adoption challenges into durable, AI-enabled outcomes, and you act as a force multiplier for the broader Adoption Services team.
This role is ideal for someone who thrives in ambiguity, brings deep eDiscovery and Legal Data Intelligence expertise, and is energized by defining how modern legal teams put AI to work in real-world legal workflows.

Job Description and Requirements

  • Own end-to-end execution of adoption for a portfolio of strategic and priority accounts, with accountability for measurable adoption and business outcomes

  • Serve as the team's subject-matter authority in a defined domain (e.g.,aiRfor Review,aiRfor Case Strategy,aiRfor Privilege, Data Breach Response), setting the bar for how Relativity's AI-powered capabilities are applied in customer workflows

  • Lead complex, multi-stakeholder engagements at our largest law firm, corporate, public sector, and service provider customers, navigating ambiguity, competing priorities, and customer-specific dynamics

  • Shape team-wide adoption strategies, playbooks, onboarding models, and enablement assets that scale beyond any single engagement, including contributions to Gainsight templates, knowledge bases, and team operating practices

  • Represent Adoption Services externally through customer-facing thought leadership: Relativity Fest sessions, public sector and industry forums, white papers, verified outcomes, and partner enablement workshops

  • Drive partner and service provider enablement, including "train the trainer" programs that extend Relativity's reach into customers wedon'tserve directly

  • Surface adoption barriers, product gaps, and emerging customer needs to Product and Engineering with credibility, contributing directly to roadmap signal and influencing how the platform evolves

  • Use AI-assisted tools hands-on in your own day-to-day work to increase your output, sharpen your thinking, and deliver stronger customer outcomes, while modeling the critical thinking, accuracy, and judgmentrequiredtomaintaincustomer trust

  • Mentor Adoption Services Specialists, model best practices, and contribute to the team's collective product depth through knowledge shares, documentation, and peer coaching

  • Travel up to 25-30% to deliver onsite consultations, workshops, executive briefings, and industry events with strategic customers and partners

Your Skills

  • 6+ years of customer-facing experience in the Legal Data Intelligence or eDiscovery industry, supporting legal, compliance, or investigative workflows at law firms, corporations, public sector agencies, or service providers

  • Deepexpertisein SaaS or cloud-based platforms, witha track recordof driving measurable adoption outcomes at enterprise scale

  • Demonstrated ability tooperatein ambiguity, take ownership of unclear or at-risk situations, and convert them into structured plans with clear next steps

  • Strong consultative skills with proven ability to influence customer executives, legal practitioners, and cross-functional partners without direct authority

  • Track recordof contributing to team-wide enablement, playbooks, or operating practices that scaled beyond your individual engagements

  • Experience presenting externally at industry events, customer forums, or partner workshops, with the ability to translate technical AI-driven workflows into compelling outcomes for non-technical legal audiences

  • Experience partnering with Product and Engineering teams to translate customer adoption signals into actionable product feedback and roadmap input

  • Strong written and verbal communication skills, with the ability to flex between executive-level strategy conversations and detailed practitioner-level discussions

  • Excellent organizational and time-management skills, with proven ability to own multiple strategic accounts and team-level initiatives simultaneously

  • Experience with Relativity'saiRsuite preferred

  • Active Relativity Certified Administrator (RCA) certificationisa plus

  • Hands-on experience applying AI tools (e.g., LLM-based assistants, agentic or AI-native productivity tools) to your own work to increase your impact

  • Experience with AI/ML solutions for Legal Data Intelligence strongly preferred

  • Experience mentoring or coaching less-tenured colleagues, formally or informally, is a plus

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$134,000 and $202,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Communication, Cybersecurity, Database Management, Government Regulation, Legal Research, Natural Language, Policy Analysis, Report Writing, Stakeholder Management, Strategic Planning

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