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Admitting Associate Jobs in Ohio (NOW HIRING)

Arbors at Delaware

Admissions

Delaware, OH · On-site

Associate and/or bachelor's degree in business/communications field preferred. * Two years equivalent experience in the Long-Term Care Industry in lieu of degree. * Previous healthcare admissions ...

Baldwin Wallace University

Admissions Counselor

Berea, OH · On-site

$35K - $48K/yr

Reports to the Associate Vice President for Enrollment Services and participates in the full range of University admission responsibilities: traveling to secondary schools, college fairs and other ...

United Skates of America

Associate

Columbus, OH · On-site

$10.45/hr

Free uniforms The Associate position may require the following tasks, based on areas assigned, such as Café, Admissions, or Skate Counter * Provide a Clean, Fun, Friendly and Safe experience to ...

AEG

Admissions Team Member

Sandusky, OH · On-site

$13/hr

Working as an Admissions Team Member, you will greet guests upon entry to the park in a ... People who love helping others and will support the needs of our guests and associates. * Good ...

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Admitting Associate information

What does an admitting associate do?

An Admitting Associate is responsible for greeting patients, collecting their personal and insurance information, and registering them for hospital or clinic services. They ensure all necessary forms are completed, verify patient identification, and provide information about admissions procedures. Admitting Associates also coordinate with medical and administrative staff to facilitate a smooth patient admission process, often handling sensitive information with confidentiality.

How does an admitting associate typically interact with patients and other hospital staff during a shift?

As an Admitting Associate, you will be the first point of contact for patients entering the hospital, greeting them, collecting necessary personal and insurance information, and answering basic questions about the admission process. You will frequently collaborate with nurses, physicians, and billing staff to ensure that patient information is accurately recorded and shared. Strong communication and organizational skills are essential, as you may need to handle multiple admissions at once while maintaining a calm and welcoming environment. Teamwork is important, as you will coordinate with various departments to facilitate smooth patient entry and minimize wait times.

What are the key skills and qualifications needed to thrive as an admitting associate, and why are they important?

To thrive as an Admitting Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare registration processes, often supported by a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and insurance verification tools is typically required. Excellent interpersonal skills, problem-solving abilities, and professionalism help you interact effectively with patients and healthcare staff. These skills ensure accurate patient intake, smooth administrative workflows, and a positive experience for patients entering the healthcare system.

What is the difference between Admitting Associate vs Patient Services Representative?

AspectAdmitting AssociatePatient Services Representative
CredentialsHigh school diploma; some roles may require certification in healthcare administrationHigh school diploma; customer service experience often preferred
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, insurance companies
Job ResponsibilitiesRegistering patients, verifying insurance, data entryScheduling appointments, answering patient inquiries, billing support
Industry UsageCommonly used in healthcare admissionsCommon in patient interaction and administrative support

Admitting Associates primarily handle patient registration and insurance verification during hospital admission, while Patient Services Representatives focus on scheduling, billing, and patient communication. Both roles are vital in healthcare settings but differ in specific duties and focus areas.

What are the most commonly searched types of Admitting jobs in Ohio?

The most popular types of Admitting jobs in Ohio are:

What cities in Ohio are hiring for Admitting Associate jobs?

Cities in Ohio with the most Admitting Associate job openings:

Admitting Associate jobs near you

Admissions

Arbors at Delaware

Delaware, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Admissions Director
Facility: Arbors at Delaware
We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you've made a meaningful impact in the lives of our residents will be your greatest reward.
Why Choose Arbors?
  • One of Ohio's Largest Providers of long-term care skilled nursing and short-term rehabilitation services.
  • Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
  • Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
  • Career Development: Opportunities for learning, training, and advancement to help you grow professionally.

Key Benefit Package Options?
  • Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
  • Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
  • Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
  • Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
  • Pet Insurance: Three options available
  • Education Assistance: Tuition reimbursement and student loan repayment options.
  • Retirement Savings with 401K.
  • HSA and FSA options
  • Unlimited Referral Bonuses.

Start a rewarding and stable career with Arbors today!
Summary:
The Admissions Director manages the facility inquiry and admission process and provides customers with facility-related information via, personal visits/assessments, presentations, facility tours, and follow-up. Coordinates and implements effective community education programs.
Qualifications:
Education:
  • Associate and/or bachelor's degree in business/communications field preferred.
  • Two years equivalent experience in the Long-Term Care Industry in lieu of degree.
  • Previous healthcare admissions/community relation's experience preferred.
  • RN Preferred

Experience:
  • Two years of experience in a Long-Term Care admissions or community education position. A background in community education is preferred.

Job Functions:
  • Responds to inquiries from hospital discharge planners, families, and other referral sources. Manages the inquiry process professionally, timely and with appropriate follow-up.
  • Manages the admission process by maintaining updated bed availability and facility services information
  • Conducts facility tours and effectively manages occupancy levels and census/premium mix enhancement.
  • Makes discharge calls to hospital discharge planners, medical, insurance, legal and financial professionals, and other community contacts. Develops and maintains relationships to advise referral sources of bed availability and new products and services.
  • Spends at least 50% of time outside the facility on community education activity generating referrals and admissions.
  • Participates in daily stand-up meetings to alert department heads and building staff of projected admissions, and to be made aware of bed changes, and upcoming discharges.
  • Maintains a close working relationship with the Director of Nursing (DNS) and the Business Office Manager (BOM) to assure appropriate and efficient decisions about prospective admissions.
  • Inputs daily referral source and admission data into the automated referral system.
  • Coordinates the development and implementation of admission plans; serves as chairperson for weekly Census Development meetings.
  • Maintains a working knowledge of Federal and State regulations and reimbursement guidelines (Medicare and Medicaid). Assists with managed care referral process.
  • Maintains a database of medical contacts/community resources along with knowledge of industry trends and legislative/regulatory issues and communicates this information to facility staff and community contacts.
  • Develops and implements special events and presentations targeted at community education, establishing, and maintaining status for the facility as the expert on skilled nursing, specialty programs, and rehabilitation care in the community.
  • Monitors and evaluates customer satisfaction with current and former patients, their families, and referral sources and shares results with the management team and others as appropriate to develop action plans as needed.
  • Supervises Admission's staff.
  • Performs other duties as assigned.

Knowledge/Skills/Abilities:
  • Knowledge of or ability to learn reimbursement programs.
  • Ability to communicate professionally and effectively with residents, their family members, referral sources and all levels of the organization both orally and in written form.
  • Strong organizational skills.
  • Skilled at making presentations/public speaking.
  • Able to work independently, self-motivated and goal oriented. Demonstrates self confidence.
  • Ability to establish and maintain working relationships with multiple and varied people and organizations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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