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Administrator Director Jobs in Silver Spring, MD

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Administrator Director information

What are the primary challenges administrator directors face in balancing operational efficiency with team management?

Administrator Directors often navigate the challenge of maintaining smooth daily operations while fostering a positive and productive team environment. They must coordinate resources, oversee multiple departments, and ensure compliance with organizational policies, all while supporting staff development and morale. Successfully balancing these responsibilities requires strong communication skills, strategic planning, and the ability to adapt to rapidly changing priorities. Building trust with team members and delegating effectively are essential for overcoming these challenges and achieving organizational goals.

What is an administrator director?

Administrator Directors are senior-level professionals responsible for overseeing the operations and management of an organization or a specific department. They develop policies, manage budgets, supervise staff, and ensure that the organization's goals and objectives are met efficiently. Administrator Directors often serve as a bridge between executive leadership and departmental teams, making strategic decisions and implementing organizational initiatives. Their role is crucial in maintaining compliance, improving processes, and driving organizational growth.

What are the key skills and qualifications needed to thrive as an administrator director?

To thrive as an Administrator Director, you need strong leadership, organizational management, and decision-making skills, typically supported by a bachelor’s or master’s degree in business administration or a related field. Familiarity with management information systems (MIS), budgeting software, and regulatory compliance frameworks is commonly required. Exceptional communication, strategic thinking, and problem-solving abilities set top candidates apart in this role. These skills and qualifications are crucial to ensure effective operations, resource allocation, and team leadership within an organization.

What is the difference between Administrator Director vs Office Manager?

AspectAdministrator DirectorOffice Manager
CredentialsBachelor's degree often required; advanced degrees preferredHigh school diploma or associate's degree; some roles may require certifications
Work EnvironmentTypically in healthcare, education, or large organizations overseeing multiple departmentsPrimarily in corporate, healthcare, or educational offices managing daily operations
Employer & Industry UsageUsed in large organizations, hospitals, universitiesCommon in small to medium businesses, corporate offices
Search & Comparison IntentUnderstanding leadership roles, strategic oversightManaging office operations, administrative tasks

The Administrator Director generally holds a higher-level leadership position with strategic responsibilities, often requiring advanced education and experience. In contrast, the Office Manager focuses on daily administrative operations within an office setting. Both roles are essential but differ in scope, authority, and industry usage.

What are the most commonly searched types of Administrator jobs in Silver Spring, MD? The most popular types of Administrator jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Administrator Director jobs? Cities near Silver Spring, MD with the most Administrator Director job openings:
Administrator Director jobs near you
Infographic showing various Administrator Director job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

System Administrator (Director Support Technician)

teKnoluxion

Springfield, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

OverviewSystem Administrator (Director Support Technician)Springfield, VA

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly

A+ Certification, N+ Certification, Security+ or other DoD 8570.01M Certification and ITIL v4 Foundations

 

At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation's cyber interests? Join our growing team as a System Administrator, supporting the NGA customer mission.

Responsibilities

HOW A SYSTEMS ADMINISTRATOR (Director Support Technician) WILL MAKE AN IMPACT: The UDS Director Support Technician reports to the Tailored Desktop Support Team Lead and provides dedicated Deskside IT Service support to the NGA Front Office and National GEOINT Operations Center (NGOC) End User Devices. End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets, laptops and mobile phones, VoIP devices,Desktop VTCs (DVTCs), removable media, and associated accessories. The individual will fulfill installation, move, add, change, and disposal (IMACD) service requests, and support the completion of special projects.

Primary Responsibilities:

  • Serve as the Front Office and National GEOINT Operation Center (NOC) Liaison for all UDS IT related issues.
  • Facilitate meetings and engage regularly with customers and members of senior leadership to:
    • Address IT related questions or concerns
    • Coordinate and plan emerging customer requirements
    • Provide situational awareness to Front Office stakeholders concerning upcoming maintenance of IT systems or technology refresh efforts associated with systems used by the Front Office and NGOC staff
  • Deploy and sustain end-user devices and associated accessories
  • Manage hardware in all stages including unpacking and setup of end user devices
  • Resolve IT incidents from cradle to grave, working closely with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contract
  • Install application software on end user device workstations via scripted install packages
  • Inventory management of UDS deployed software and end user devices
  • Provide user education and training in basic hardware and software functions
  • Create and maintain documentation and SOPs to train new employees
  • Utilization of a ServiceNow based ticketing database to track, update and close break/fix incident tickets and in fulfilling new requests via RITMs and Demands
  • Identify and execute process improvements and other enhancements that improve operational efficiency.
  • Collocated seating with the Front Office staff, providing quick and immediate access for Tier 1 and Tier 2 support.
  • Train end-users in the proper use of hardware and software. May train large groups of end users.
  • May require after-hours support or weekend support for mission, program and special project support
Qualifications

Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly 

Certification Required: A+ Certification, N+ Certification, Security+ or other DoD 8570.01M Certification and ITIL v4 Foundations

Education/Experience:

  • Requires Bachelor's degree (or equivalent experience)
  • 3-5+ years of experience
  • 3 years of experience supporting VIPs
Required Skills:
  • Knowledge in one or more of the following areas:
    • Thin Client using Virtual Desktop Infrastructure (VDI) Technology
    • Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM| MECM
    • Patch Management (Windows)
    • End User Hardware - Workstations (Thin Client, Thick Clients, Secure Tablets), Monitors, KVM's, Printers, Plotters, Print Server Configurations, VOIP phone
    • Removable Media
    • Print, Fax and Scan Support Services
    • Mobile Phone | Secure Tablets
    • Desktop VTC (DTVC)
    • Desktop Image Management
    • Home Directory and Profile Support Services
    • E-mail Support Services
    • Software Support Services
    • Experience and/or knowledgeable with: Windows 7; Windows 10; Win11; Citrix; SMS; and SCCM|MECM
  • Excellent troubleshooting capabilities
  • Strong time management skills and ability to work flexible schedules to meet job requirements
  • Strong communication skills
  • Strong work ethic and attention to detail
  • Strong writing skills (consistently document work completed)
  • Ability to work independently on projects and/or tasks
  • Ability to move and lift computers, printers, monitors, and other hardware
  • Team player and willing to share knowledge and learn from others to ensure team's success
  • Enthusiasm and ability to adapt to new and changing technologies

What is ideal?

  • Intelligence Community Experience preferred
What you can expect from us
  • Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
  • You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • The expected salary range within the Washington, DC metropolitan area is: $89,000-$104,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.
BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Employment Type: FULL_TIME

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