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Strong understanding of change management methodologies (Prosci ADKAR, Kotter, or similar frameworks) * Certification in change management (Prosci, CMI, or equivalent) preferred * Previous experience ...

Apply formal change-management methodologies (e.g., Prosci, Kotter, ADKAR) and organizational development principles to advise senior members on the Portfolio Acquisition Executive leadership team on ...

$91K - $106K/yr

Familiarity with formal change management methodologies (Prosci, ADKAR, or similar) * Consulting or professional services experience The estimated base salary range for this job is $85,000 - $95,000.

Technology Change Manager - A&F Co.

Abercrombie and Fitch Co.

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Abercrombie & Fitch rating

6.2

Company rating: 6.2 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

51st of 104 rated fashion retailers


Job description

Job Description:
The Technology Change Manager will lead change for complex, cross-functional technology initiatives (tools, data, AI). This role owns the end-to-end ADKAR lifecycle and ensures successful adoption of new ways of working by connecting change efforts to business outcomes and future-state goals.
What Will You Be Doing?
Key Responsibilities:
Change Planning & Execution (ADKAR)
  • Own full ADKAR lifecycle: impact, risk, communications, training, adoption
  • Conduct change impact and readiness assessments
  • Identify risks/resistance and execute mitigation plans
  • Own training strategy and deliverables (course outlines, curriculum, and training documentation)
  • Deliver all change artifacts (comms, stakeholder plans, adoption tracking)

Agile Delivery Integration
  • Align change work to Agile lifecycle (design → build → test → release → adoption)
  • Embed change activities into project plans and sprint cycles
  • Partner closely with product, tech, and project teams

Stakeholder Alignment & Communication
  • Clearly articulate the "why" behind changes
  • Build alignment across business + technology stakeholders
  • Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
  • Drive engagement and buy-in at all levels

Strategic Thinking & Business Alignment
  • Connect change efforts to business outcomes, operating model, and future state
  • Identify adoption risks and influence solution/design improvements
  • Monitor adoption metrics and adjust plans to improve outcomes

Leadership & Influence
  • Coach leaders and teams through change
  • Influence without authority across cross-functional teams
  • Act as a trusted partner to both technologists and functional leaders

What Do You Need to Bring?
Required Qualifications (Must-Haves)
  • Minimum 3 years of change management experience (non-negotiable)
  • Proven experience executing end-to-end change (ADKAR or similar)
  • Strong communication and executive storytelling skills
  • Ability to build relationships and drive alignment across stakeholders
  • Experience supportingenterprise technology or transformation initiatives
  • Strong problem-solving and strategic thinking skills
  • Ability to operate independently in a fast-paced, ambiguous environment

Preferred Qualifications (Nice-to-Haves)
  • Change management certification (e.g., Prosci)
  • Experience working in Agile / product delivery environments
  • Exposure to large-scale digital, data, or AI transformations

Success Measures
  • High adoption and effective use of new tools/processes
  • Strong stakeholder alignment and positive feedback
  • On-time delivery of change plans and deliverables
  • Measurable improvement in adoption, engagement, and business outcomes
  • Ability to proactively identify and mitigate adoption risks

Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
  • Incentive bonus program
  • 401(K) savings plan with company match
  • Annual companywide review process
  • Flexible spending accounts
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Associate assistance program
  • Paid parental and adoption leave
  • Access to fertility and adoption benefits through Carrot
  • Access to mental health and wellness app, Headspace
  • Paid Caregiver Leave
  • Mobile Stipend
  • Paid time off and one paid volunteer day per year, allowing you to give back to your community
  • Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year)
  • Seven associate wellness half days per year
  • Merchandise discount on all of our brands
  • Opportunities for career advancement, we believe in promoting from within
  • Access to multiple Associate Resource Groups
  • Global team of people who will celebrate you for being YOU!

Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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