Adecco Customer Service Jobs (NOW HIRING)

About this role
The Recruiter is responsible for sourcing and recruiting candidates to fill temporary, temporary-to-hire, and direct-hire job orders for a variety of moderately complex, complex, and specialized clients-partners with clients to define strategic objectives and hiring needs. Analyzes hiring needs, determines best recruiting methods, and creates/deploys client-specific and role-specific recruiting strategies. Builds and maintains a comprehensive candidate pipeline that addresses client needs. Serves as subject matter expert on market trends, target industries, and roles. Acts as a team leader in the absence of management.
What you'll be doing
Recruiting/Skill Marketing:

• Anticipate and understand the local talent market and implement a workforce planning strategy to ensure a continuous pipeline of quality talent; Develop candidate and community engagement programs to strengthen Adecco's footprint in the market.
• Builds and maintains relationships with both passive and active candidates.
• Redeploys temporary associates.
• Analyzes hiring needs, determines best-recruiting methods, and creates/deploys client-specific and role-specific recruiting strategies.
• Assist candidates with resumes, interview preparation, and coaching for specific roles.
• Assist with identifying, sourcing, and screening top-quality candidates for open opportunities within the client program, as needed.
• Analyzes candidates found through prescreening activities and evaluates skills and experience to determine match to inventory needs.
• Assesses candidates to ensure qualification match, cultural fit, and compatibility with client requirements.
• Achieve complete understanding and execute required recruitment, interview, and submission activity KPIs.
• Act as a subject matter expert (SME) related to Adecco's recruitment tools and processes.
• Attend to all candidates that contact the branch, whether in person or online, ensuring that all candidates are provided with correct information about Adecco, offers, job guidance, and training and development programs clearly and professionally.
• Conduct structured/behavioral interviews to qualify candidates and determine the best placement options.
• Conducts moderately complex searches leveraging Adecco and internet tools, analyzes results, and modifies as appropriate to meet needs inventory.
• Coordinates and consults with hiring managers to understand clients' specialized needs better, maximize service level and encourage relationship building.
• Maintains records of competitors in the area that display their respective shares of the market, locations, services, and benefits offered.
• Develops candidate executive summary for resume submittal.
• Develops long-term relationships with Associates while on assignment, striving for redeployment.
• Makes calls and visits to customers and prospects to discuss services and resolve issues, understand client's environment and needs better, maximize the level of service, and encourage relationship building.
• Administers job postings in various systems.
• Acts as a team lead or an escalation point of contact in the absence of management.
• Participates in special projects and performs other duties as assigned.

Associate Care:

• Ensures compliance and safety requirements are met.
• Evaluates customer and Associate satisfaction via surveys and interviews.
• Champion the team's vision by upholding the required standards of behavior and attitude - Associate- and client-facing.
• Coaches Associates on the enhancement of skills for career development and leverages internal training and development tools.
• Ensure that clients and candidates receive excellent service.
• Responds to temporary employee inquiries and escalate further as necessary.
• Responsible for retention of associates and clients along with the manager.
• Develop associate engagement programs (with the assistance of management and client) to bolster the Adecco/associate relationship and improve satisfaction and retention.
• Build and maintain relationships with associates and clients.
• Takes decisive and persistent action on addressing associate and client complaints and grievances; uses independent discretion to assess the proper course of action.

Job Requirements
A high school diploma or equivalent and a minimum of 1-3 years of recruiting or other relevant experience is required. Previous experience working within an Adecco Group North America business unit or in the staffing or human resources solutions industries is highly desirable.

• Ability to communicate effectively, verbally, and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to focus on client needs with a commitment to quality and customer service.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
• Ability to identify and resolve problems through recommending and implementing creative solutions.
• Knowledge of and ability to interpret and understand employment-related laws, rules and regulations.
• Knowledge of and the ability to utilize Applicant Tracking Systems.
• Knowledge of current sourcing and recruiting trends, best practices, and methodologies.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Why choose us?
It's an exciting time to be part of our team. We're proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.
You'll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that's what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That's what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.
Make an impact where it matters most.
A journey to bring out the best in you
We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.
On our career site , you will find some of the key steps you can expect to guide you along the way.
As one of the world's largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person's journey with us. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. The Adecco Group is proud to be an Equal Opportunity Employer.
The anticipated annual base salary range for this position is $40,965 - $75,103. Compensation varies based on a variety of factors including, but not limited to, experience, education, key skills, and geographic location. In addition to base salary, the position is also eligible for incentive compensation based on achievements outlined in the compensation plan.
Benefit offerings for full-time employment include medical, dental, vision, term life and AD&D insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans, and a 401k plan or a non-qualified deferred compensation plan. Available paid leave includes Personal Time Off (PTO) on an accrual basis up to 152 hours a year, 10 Paid Holidays, 1 Community Service Day, and up to 6 weeks of Paid Parental Leave. PTO and holiday hours are prorated based on hire date within the calendar year.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance
Posting date: 08-19-2026