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Acumen Fiscal Agent Jobs (NOW HIRING)

Acumen Fiscal Agent

Agent Supervisor

Metairie, LA · On-site

$13.50 - $18/hr

ROLE AND ESSENTIAL FUNCTIONS Agents at Acumen embody the organization's mission of facilitating ... The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject ...

Acumen Fiscal Agent

Agent Supervisor

Mesa, AZ · On-site

$70K/yr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

Acumen Fiscal Agent

Agent Supervisor

Hamilton, NJ · On-site

$70K/yr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

Acumen Fiscal Agent

Client Services Agent

Rolla, MO · On-site +1

$19 - $22/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Associate Director

Honolulu, HI · On-site

$90K - $100K/yr

... fiscal agent solutions. Individuals in this role are charged with assisting the Executive Director in representing Acumen to all stakeholders within their program. The Associate director will spend ...

Acumen Fiscal Agent

Client Services Agent

Boise, ID · On-site

$14.75 - $19.75/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Client Services Agent

$20 - $22/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Client Services Agent

Boise, ID · On-site

$21/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Client Services Agent

$15.75 - $21.25/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Human Resources Intern

Mesa, AZ · On-site

$25/hr

ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act.

Acumen Fiscal Agent

Customer Relations Team Lead

$60K/yr

Provide excellent customer service to coworkers and Acumen visitors both on the phone and in-person, and encouraging positive working relationships across the company * Openly communicates ...

New

Acumen & DCI Career Page

Associate Director

Honolulu, HI · On-site

$90K - $100K/yr

ROLE AND ESSENTIAL FUNCTIONS The Associate Director empowers Acumen to achieve its mission of facilitating freedom, choice and opportunity through innovative fiscal agent solutions. Individuals in ...

District 02

Managing Agent

White House, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Memphis, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Livingston, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Winchester, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Savannah, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Waynesboro, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

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Acumen Fiscal Agent information

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$26K

$43.6K

$62K

How much do acumen fiscal agent jobs pay per year?

As of Aug 16, 2026, the average yearly pay for acumen fiscal agent in the United States is $43,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What is an Acumen Fiscal Agent?

An Acumen Fiscal Agent job involves managing financial and administrative tasks for individuals who self-direct their care services. This role includes processing payroll, managing budgets, handling tax withholdings, and ensuring compliance with state and federal regulations. Fiscal agents support individuals with disabilities, caregivers, and Medicaid-funded programs by providing financial management services. The job requires strong attention to detail, knowledge of payroll processes, and an understanding of government regulations.

What are the key skills and qualifications needed to thrive as an Acumen Fiscal Agent?

To thrive as an Acumen Fiscal Agent, you need a strong understanding of bookkeeping, payroll processing, and financial compliance, often supported by experience or education in accounting or finance. Familiarity with financial management software, payroll systems, and secure document handling tools is typically required. Attention to detail, strong organizational skills, and the ability to communicate clearly with clients and stakeholders are valuable soft skills in this role. These abilities ensure accurate financial transactions, regulatory compliance, and high-quality service for clients relying on fiscal intermediary services.

What does an Acumen Fiscal Agent do?

A typical day for an Acumen Fiscal Agent involves managing payroll and billing for clients, processing timesheets, ensuring compliance with state and federal regulations, and answering questions from program participants or their families. You may also collaborate with service coordinators, caregivers, and external vendors to resolve discrepancies or provide support. The work is usually fast-paced and requires a high level of accuracy and organizational skills. As you gain experience, opportunities to take on additional client accounts or move into supervisory roles may become available.

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What states have the most Acumen Fiscal Agent jobs?

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Acumen Fiscal Agent jobs near you
Infographic showing various Acumen Fiscal Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,639 per year, or $21 per hour.

Agent Supervisor

Acumen Fiscal Agent

Metairie, LA • On-site

$13.50 - $18/hr

Full-time

Posted 4 days ago

Acumen Fiscal Agent rating

5.9

Company rating: 5.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

ROLE AND ESSENTIAL FUNCTIONS
Agents at Acumen embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract compliance. The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject matter expert for all other Agents of their respective state team, providing training when needed and identifying and implementing process improvements for increased efficiency of day-to-day operations.
  • Demonstrates a working knowledge of and abides by contract, state and Medicaid specifications and ensuring team works within contract guideline
  • Acts as a subject matter expert for all Enrollment, Budgeting, and Agent processes and ensures all processes are documented for training and continuous improvement purposes
  • Monitors the accuracy of existing program fact sheets and recommends updates when errors are identified
  • Processes assigned Agent tasks and monitors timely and thorough completion of tasks assigned to Agents
  • Organizes and monitors the state-specific Maintenance work queue area for maximum team efficiency
  • Monitors quality and efficiency of individual Agent work and addresses areas of quality improvement and inefficiency with Agents as needed
  • Analyzes escalated issues and assists the team in developing proactive processes for efficient and effective resolution of future occurrences
  • Identifies areas where individual or team training is needed and conveys this information as well as a proposed training plan to Executive Director
  • Ensures team's accurate input of all relevant data and works to develop remediation and/or Corrective Action Plans as needed
  • Ensures team conducts thorough and accurate research as needed
  • Conducts quality checks on outbound and inbound communication, processes and maintenance and addresses issues as required
  • Openly communicates process improvements and changes to the team
  • Assists with the development and production of external communications as assigned
  • Attends and participates in operational and company meetings as requested
  • Willing to occasionally work other than typical work hours to meet high volume demands
  • Monitors Agents work hours and performance
  • Performs other work-related activities as assigned
  • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

Requirements
QUALIFICATIONS
  • At least 2 years of experience in customer service
  • At least 1 year of experience as an Acumen Agent
  • High school diploma, some college courses or a college degree preferred
  • Ability to communicate effectively both orally and in writing
  • Accuracy and the ability to handle responsibility with limited supervision
  • High standard of integrity
  • Ability to work well with numbers
  • Proficient with 10 keys by touch
  • Demonstrates excellent organizational skills, attention to detail, time management skills, task oriented, good interpersonal skills, patience, perseverance, personal stress management and follow through skills
  • Ability to handle conflict and difficult customers
  • Ability to prioritize and handle multiple demands successfully
  • Must be able to plan for and meet multiple deadlines
  • Ability to use all office equipment
  • Knowledge of advanced computer skills to include Microsoft Word, and Excel
  • Experience working with dual monitors and multiple applications simultaneously

COMMUNICATION SKILLS
  • Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
  • Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
  • Ability to maintain confidentiality
  • Ability to speak in public, including trainings
  • Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully

RESPONSIBILITIES AS A TEAM MEMBER
  • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
  • Demonstrates excellence in work standards, is tenacious in completing tasks
  • Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
  • Works well with other team members and departments
  • Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
  • Requests support from team with ample time to accommodate the support request in order to meet deadlines
  • Ensures effectiveness in processes to achieve/seek best practice

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