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Acumen Fiscal Agent Jobs (NOW HIRING)

Acumen Fiscal Agent

Agent Supervisor

Hamilton, NJ · On-site

$70K/yr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

Acumen Fiscal Agent

Agent Supervisor

Mesa, AZ · On-site

$70K/yr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

Acumen Fiscal Agent

Agent Supervisor

$15.25 - $20.25/hr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

New

Acumen Fiscal Agent

Client Services Agent

Provo, UT · On-site

$20/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Agent Lead

Boston, MA · On-site

$29/hr

Agents are responsible for growing Acumen's presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract ...

Acumen Fiscal Agent

Client Services Agent

Boise, ID · On-site

$21/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Client Services Agent

Hamilton, NJ · On-site

$23/hr

The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails ...

Acumen Fiscal Agent

Payroll Specialist

Mesa, AZ · On-site

$20/hr

Job Type Full-time Description ROLE AND ESSENTIAL FUNCTIONS The Payroll Specialist provides accurate and timely payroll services to all Acumen Fiscal Agents client employees and Vendors. * Payment of ...

ACUMEN LLC

Acumen Agent Supervisor - NJ

Hamilton, NJ · On-site

$65K - $70K/yr

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of ... The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject ...

ACUMEN LLC

Acumen Agent Supervisor - NJ

Hamilton, NJ

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of ... The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject ...

District 02

Managing Agent

Memphis, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Winchester, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Waynesboro, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

White House, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Livingston, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

District 02

Managing Agent

Savannah, TN · On-site

$120K - $155K/yr

If you're ready to bring your enthusiasm and sales acumen to a leading position within our ... Fiscal Standing: Applicants must be in good standing with all financial regulatory bodies and meet ...

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$43.6K

$62K

How much do acumen fiscal agent jobs pay per year?

As of Jul 26, 2026, the average yearly pay for acumen fiscal agent in the United States is $43,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What is an Acumen Fiscal Agent job?

An Acumen Fiscal Agent job involves managing financial and administrative tasks for individuals who self-direct their care services. This role includes processing payroll, managing budgets, handling tax withholdings, and ensuring compliance with state and federal regulations. Fiscal agents support individuals with disabilities, caregivers, and Medicaid-funded programs by providing financial management services. The job requires strong attention to detail, knowledge of payroll processes, and an understanding of government regulations.

What are the key skills and qualifications needed to thrive in the Acumen Fiscal Agent position, and why are they important?

To thrive as an Acumen Fiscal Agent, you need a strong understanding of bookkeeping, payroll processing, and financial compliance, often supported by experience or education in accounting or finance. Familiarity with financial management software, payroll systems, and secure document handling tools is typically required. Attention to detail, strong organizational skills, and the ability to communicate clearly with clients and stakeholders are valuable soft skills in this role. These abilities ensure accurate financial transactions, regulatory compliance, and high-quality service for clients relying on fiscal intermediary services.

What does a typical workday look like for an Acumen Fiscal Agent?

A typical day for an Acumen Fiscal Agent involves managing payroll and billing for clients, processing timesheets, ensuring compliance with state and federal regulations, and answering questions from program participants or their families. You may also collaborate with service coordinators, caregivers, and external vendors to resolve discrepancies or provide support. The work is usually fast-paced and requires a high level of accuracy and organizational skills. As you gain experience, opportunities to take on additional client accounts or move into supervisory roles may become available.

More about Acumen Fiscal Agent jobs
What cities are hiring for Acumen Fiscal Agent jobs? Cities with the most Acumen Fiscal Agent job openings:
What states have the most Acumen Fiscal Agent jobs? States with the most job openings for Acumen Fiscal Agent jobs include:
What job categories do people searching Acumen Fiscal Agent jobs look for? The top searched job categories for Acumen Fiscal Agent jobs are:
Acumen Fiscal Agent jobs near you
Infographic showing various Acumen Fiscal Agent job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,639 per year, or $21 per hour.
Workers' Compensation Claims Senior Analyst

Workers' Compensation Claims Senior Analyst

Acumen Fiscal Agent

Mesa, AZ • On-site

$80K - $90K/yr

Full-time

Posted 14 days ago

Acumen Fiscal Agent rating

5.9

Company rating: 5.9 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Acumen Fiscal Agent facilitates freedom, choice, and opportunity through innovative fiscal agent solutions
ROLE AND ESSENTIAL FUNCTIONS
The Workers' Compensation (WC) Claims Senior Analyst submits and monitors claims for Acumen's workers' compensation program across a multi-state Home and Community-Based Services (HCBS) / Financial Intermediary (FI) environment. This role owns end-to-end claims outcomes and serves as the central authority for claims judgment, financial discipline, and external partner alignment. They serve as the point of alignment for carriers, counsel, and internal partners, ensuring our WC program runs with speed, discipline, and strategic clarity.
The role is deliberately scoped to reflect Acumen's FI operating model:
  • Acumen is not the employer of record and does not control day-to-day work environments
  • The role is accountable for claims administration, statutory compliance, financial risk management, and vendor oversight-not workplace safety, injury prevention programs, or worker supervision

This role operates as the hands-on owner of complex claims and the architect of scalable WC processes as programs and jurisdictions expand.
ESSENTIAL FUNCTIONS
  • Own the full workers' compensation claims lifecycle across all jurisdictions: First Notice of Loss (FNOL) through investigation, treatment, litigation, settlement, and closure
  • Establish and enforce FNOL standards to ensure timely, complete, and jurisdictionally accurate intake, recognizing FNOL quality as a primary driver of downstream claim cost and defensibility
  • Personally manage or closely oversee complex, high-severity, high-dollar, or litigated claims, exercising sound judgment on settlement posture and escalation
  • Set and direct overall claims strategy, including determinations of when to litigate, when to negotiate, and when to settle
  • Maintain strong financial discipline within Acumen's workers' compensation program, including active reserve management, settlement strategy, and claim duration control
  • Drive faster, cleaner claim resolution through proactive oversight, early decision-making, and disciplined follow-through
  • Identify systemic drivers of cost and risk, including jurisdictional trends, provider behavior, classification issues, and claim-handling practices
  • Serve as the primary point of direction and accountability for external partners, including:
  • Third-Party Administrators (TPAs)
  • Insurance carriers
  • Brokers
  • Defense counsel
  • Nurse case management and investigative resources
  • Direct, influence, and challenge external partners to ensure alignment with Acumen's strategy, financial objectives, and performance expectations
  • Establish and maintain a strong operating rhythm, including regular reporting to senior leadership on claim inventory, severity trends, reserve adequacy, litigation exposure, and emerging risks
  • Translate claims data and experience into actionable insight for Finance and Operations to inform WC pricing, collection rates, and program design
  • Build WC processes once and scale them consistently across programs and jurisdictions
  • Partner with Legal and Compliance on audits, disputes, participant inquiries, and regulatory engagement, ensuring decisions reflect statutory obligations and FI role boundaries
  • Lead and develop internal claims resources or embedded support if and when applicable, setting standards for file quality, documentation, and decision-making
  • Uphold high standards of documentation accuracy, compliance, and operational discipline across the WC portfolio
  • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines

MINIMUM QUALIFICATIONS
  • Bachelor's degree in a relevant field (Business, Risk Management, Insurance, Finance, Accounting, or related discipline)
  • 5 years of progressive workers' compensation claims experience within a carrier, TPA, or sophisticated in-house environment
  • Demonstrated ownership of complex, high-severity, and litigated claims
  • Multi-state workers' compensation expertise (non-negotiable)
  • Experience directing and influencing carrier adjusters, defense counsel, and external claims partners
  • Prior experience as a senior individual contributor with portfolio ownership

PREFERRED QUALIFICATIONS
  • Professional designation such as Certified Workers' Compensation Professional (CWCP) or equivalent demonstrated mastery of WC statutes, claims economics, and loss drivers
  • Prior experience in healthcare, HCBS, or similarly regulated service environments
  • Adjuster licensing (current or prior), where applicable

CORE CAPABILITIES
  • Strong strategic judgment across medical, legal, and financial exposure
  • Comfort making trade-offs and decisions in ambiguous, high-impact situations
  • Ability to assertively challenge vendors while maintaining productive long-term relationships
  • Builder mindset with the ability to design processes from scratch and scale them effectively
  • High attention to detail without losing sight of enterprise-level objectives
  • Clear, confident written and verbal communication with senior and executive leadership
  • Ability to manage complexity, move quickly, and adapt across jurisdictions and evolving operational needs

RESPONSIBILITIES AS A TEAM MEMBER
  • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
  • Demonstrates excellence in work standards, is tenacious in completing tasks
  • Able to effectively solve problems and make decisions. To include resolving crisis situations and developing resolutions between parties
  • Works well with other team members and departments
  • Demonstrates the ability to interact and cooperate using respectful relations to efficiently accomplish mutual goals and assignments
  • Requests support from team with ample time to accommodate the support request to meet deadlines
  • Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED
  • Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
  • May use other office equipment as needed

PHYSICAL AND MENTAL DEMANDS
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.
  • The employee must be able to sit for extended periods of time entering data into multiple systems
  • The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
  • The employee is required to answer the phone for the WC claims number as well as respond to team members and internal customers
  • The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
  • The employee is frequently required to stand, walk, and talk for an hour or more
  • Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
  • Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines
  • Ground and or Air travel upon demand

Requirements
CORE CAPABILITIES
  • Strong strategic judgment across medical, legal, and financial exposure
  • Comfort making trade-offs and decisions in ambiguous, high-impact situations
  • Ability to assertively challenge vendors while maintaining productive long-term relationships
  • Builder mindset with the ability to design processes from scratch and scale them effectively
  • High attention to detail without losing sight of enterprise-level objectives
  • Clear, confident written and verbal communication with senior and executive leadership
  • Ability to manage complexity, move quickly, and adapt across jurisdictions and evolving operational needs

RESPONSIBILITIES AS A TEAM MEMBER
  • Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
  • Demonstrates excellence in work standards, is tenacious in completing tasks
  • Able to effectively solve problems and make decisions. To include resolving crisis situations and developing resolutions between parties
  • Works well with other team members and departments
  • Demonstrates the ability to interact and cooperate using respectful relations to efficiently accomplish mutual goals and assignments
  • Requests support from team with ample time to accommodate the support request to meet deadlines
  • Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED
  • Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
  • May use other office equipment as needed

PHYSICAL AND MENTAL DEMANDS
  • The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.
  • Must be able to sit for extended periods of time entering data into multiple systems
  • Regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
  • Required to answer the phone for the WC claims number as well as respond to team members and internal customers
  • Required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
  • Frequently required to stand, walk, and talk for an hour or more
  • Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
  • Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines
  • Ground and or Air travel upon demand

ACUMEN IS AN EQUAL OPPORTUNITY EMPLOYER
Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information
Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor
#acumen
Salary Description
$80,000 - $90,000 with 5% - 8% bonus targets met

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