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Action Impact Jobs in Michigan (NOW HIRING)

Understands program financials and how commercial actions impact program OI * Good communication and presentation skills * Business international mindset & ability to work cross-culturally

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

Bar Manager

Lansing, MI · On-site

$55K/yr

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

Coaches teammates and managers on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits ...

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

Be Seen First

... Action Agencies that has been helping individuals, families and communities for over 60 years. OLHSA strengthen pathways to shared prosperity and drive community impact by providing innovative ...

Kitchen Manager

Lansing, MI · On-site

$55K/yr

Coaches teammates on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits feedback. Handles ...

General Manager

Lansing, MI · On-site

$700K/yr

Coaches teammates and managers on how actions impact the guest experience and how results indicate the level of guest service provided. Positively interacts and visits with guests and solicits ...

Showing results 21-40

Action Impact information

What are some common challenges faced by professionals working in impact assessment roles within the action impact sector?

Professionals in action impact assessment roles often encounter challenges such as collecting reliable data from diverse sources, measuring intangible outcomes, and balancing stakeholder expectations. They must navigate complex project environments, ensuring that their assessments are both comprehensive and actionable. Additionally, keeping up with evolving industry standards and demonstrating clear, measurable results can be demanding, but these challenges also offer opportunities for professional growth and innovation.

What are the key skills and qualifications needed to thrive as an action impact specialist?

To thrive as an Action Impact Specialist, you need strong analytical abilities, project management skills, and a background in social impact or sustainability, often supported by a relevant degree. Familiarity with data analysis tools, impact measurement frameworks, and CRM or project management systems is typically required. Excellent communication, stakeholder engagement, and problem-solving skills help you drive initiatives and foster collaborative relationships. These skills ensure effective planning, implementation, and reporting of impact-driven projects that achieve organizational goals.

What is the difference between Action Impact vs Event Coordinator?

AspectAction ImpactEvent Coordinator
Primary RoleAnalyzes and improves business processes to enhance efficiency and outcomesPlans, organizes, and executes events such as conferences, meetings, and promotional activities
Required SkillsAnalytical skills, project management, communicationOrganizational skills, multitasking, vendor management
Work EnvironmentOffice settings, corporate environments, consulting firmsEvent venues, client sites, hotels, conference centers
Common CertificationsBusiness analysis, project management certifications (e.g., PMP, CBAP)Event planning certifications (e.g., CMP, CSEP)

Action Impact professionals focus on improving business processes and outcomes through analysis and strategic initiatives, often working in office or corporate settings. In contrast, Event Coordinators specialize in planning and executing events, working in venues or client sites. While both roles require strong organizational skills, their core responsibilities and environments differ significantly.

What is an action impact professional?

An Action Impact professional typically focuses on assessing, implementing, and communicating the outcomes and effectiveness of specific actions or initiatives within an organization or community. Their role often involves measuring social, environmental, or business impacts, ensuring that projects deliver meaningful and measurable results. These professionals use data analysis, reporting, and stakeholder engagement to demonstrate value and guide decision-making for future actions.
What are popular job titles related to Action Impact jobs in Michigan? For Action Impact jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Action Impact jobs in Michigan look for? The top searched job categories for Action Impact jobs in Michigan are:
What cities in Michigan are hiring for Action Impact jobs? Cities in Michigan with the most Action Impact job openings:
Infographic showing various Action Impact job openings in Michigan as of August 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Nights. Highlights an 100% In-person job distribution.

Customer Service Representative

Transcendia, INC.

Grand Rapids, MI • On-site

$45K - $60K/yr

Full-time

Posted 5 days ago


Transcendia rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

110th of 119 rated packaging manufacturers


Job description

Job Summary:

The Customer Service Representative is a critical customer-facing role responsible for managing the full order experience from inquiry through delivery and issue resolution. This is not a scripted or repetitive contact center position. Each customer interaction requires judgment, problem-solving, follow-through, and the ability to coordinate across multiple internal functions to meet customer expectations.

This role works closely with customers, sales professionals, manufacturing plants, quality, compliance, planning, logistics, and other internal teams to ensure orders are accurately entered, clearly communicated, properly prioritized, and executed successfully. The Customer Service Representative often serves as the primary day-to-day contact for customers and plays a key role in building customer loyalty, trust, and confidence.

The ideal candidate will be highly organized, proactive, detail-oriented, and comfortable managing complex customer needs in a fast-paced manufacturing environment. This individual must be able to balance customer expectations with operational realities while maintaining a strong sense of ownership and urgency.


Job Duties:

  • Functions as a customer advocate and operate with sense of urgency and ownership of customer issues through resolution
  • Responsible for accurate entry of orders, monitors and tracks open orders
  • Resolve complex issues and, when necessary, elevating the issues for problem resolution.
  • Performs well under pressure and tight timeframes; able to consistently meet deadlines with high quality work
  • Assists customers with inquiries and information about sales orders, quotations, product specifications/compatibility and pricing/availability, expedites, order investigations and RMA/credit requests
  • Proactively recognize when an order has insufficient information and be comfortable seeking additional information in order to address the customer’s needs
  • Offers alternative products as necessary, whenever we are unable to meet the customers’ exact need (i.e. alternate widths, gauges, film types and/or next day shipments)
  • Demonstrates ability to create internal networks and partnerships; has vision for how one's actions impact other functional teams
  • Utilizes technology/CRM to support activities

Job Qualifications:

  • Customer Service experience preferred
  • Ability to communicate effectively both verbally and in writing
  • Exhibits a high level of motivation and sense of urgency, exceptional follow up skills
  • Must have organizational skills with an ability to prioritize and multi-task
  • Strong listening skills, ability to maintain confidentiality, exceptional attention to detail
  • Ability to recognize and resolve issues independently along with awareness on when to escalate
  • Consistently maintains positive attitude; adjusts in a positive way to changing policies and work responsibilities.
  • Team player
  • Must be dedicated to continuous improvement
  • Associate's degree in business other related field preferred; or two to three years related experience and/or training; or equivalent combination of education and experience.

Transcendia is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.



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