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Act Case Manager Jobs in Delaware (NOW HIRING)

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Act Case Manager information

What is an ACT case manager?

An ACT (Assertive Community Treatment) Case Manager is a mental health professional who coordinates comprehensive care for individuals with severe mental illness. They work as part of a multidisciplinary team to provide personalized support, including medication management, therapy, housing assistance, and crisis intervention. The goal of an ACT Case Manager is to help clients maintain stability, live independently in the community, and reduce hospitalizations by offering intensive, ongoing support.

What are the key skills and qualifications needed to thrive as an ACT case manager, and why are they important?

To thrive as an ACT Case Manager, you need a background in social work, psychology, or a related field, often with a bachelor's or master's degree and relevant licensure. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong interpersonal skills, cultural competence, and crisis intervention abilities help you build trust and support clients effectively. These competencies are crucial for coordinating comprehensive care and promoting recovery for individuals with severe mental health needs in community settings.

What are some common challenges ACT case managers face when working with clients with severe mental illness?

ACT Case Managers often work with clients who have complex mental health needs and may face challenges such as building trust with individuals who are hesitant to engage, coordinating care across multiple providers, and responding to crises outside standard work hours. Managing high caseloads while ensuring each client receives individualized attention can also be demanding. However, the multidisciplinary team approach and strong peer support within ACT programs help address these challenges and create a collaborative environment focused on client recovery.

What is the difference between Act Case Manager vs Mental Health Case Manager?

AspectAct Case ManagerMental Health Case Manager
Required CredentialsRelevant certifications, state licensure, social work or counseling backgroundSimilar credentials, often requiring licensure or certification in mental health
Work EnvironmentHospitals, clinics, community agencies, often with a focus on legal and social servicesCommunity mental health centers, outpatient clinics, hospitals
Employer & Industry UsageLegal, social services, healthcare agenciesMental health facilities, outpatient clinics, social service agencies
Common Search & ComparisonAct Case Manager vs Mental Health Case Manager

Both roles involve coordinating care and support for clients, but Act Case Managers focus on legal and social service aspects related to mental health crises, often working with legal authorities. Mental Health Case Managers primarily provide ongoing mental health support and treatment coordination. While overlapping in credentials and work environments, their primary focus and client interactions differ.

What are popular job titles related to Act Case Manager jobs in Delaware?

For Act Case Manager jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Act Case Manager jobs?

Cities in Delaware with the most Act Case Manager job openings:

Case Management Supervisor - Behavioral Health

Claymont, DE • On-site

$60 - $80/hr

Other

Medical, Dental

Posted 27 days ago


Job description

Job Category: Case Management Supervisor


Requisition Number: CASEM002400


  • Posted : August 12, 2026
  • Full-Time
  • On-site

Locations

Showing 1 location


Horizon House is a nationally recognized provider of services to adults with support needs due to developmental disabilities, behavioral health issues and substance abuse. Horizon House is Pennsylvania’s oldest psychiatric rehabilitation agency. Since 1952, Horizon House has been dedicated to helping people with mental illness, drug and alcohol addictions, developmental/intellectual disabilities and homelessness to help them stabilize their lives and to help them live as independently as possible in the community.


We are seeking a qualifiedCase Management Supervisor candidate interested in joining ourAssertive Community Treatment (ACT) at our Claymont, Delaware location.


The ACT Team Leader will provide managerial oversight to the ACT Team, manage the daily operation of the team in compliance with all state and local regulations and agency policies and procedures. The Team Leader will also provide ongoing review of participant’s placements, assessments of services and growth within the established system. Some additional responsibilities would include the following.


  • Develop, supervise, implement and evaluate all program systems for the ACT Team.
  • Provide leadership and overall direction to the team and staff.
  • Provide administrative supervision of ACT team personnel.
  • Will schedule regular supervisory and staff meetings, case conferences, and staff training and development.
  • Coordinate, monitor and assure regulatory compliance for program service delivery.
  • Review and assess all incoming participant referrals and assign to case managers; oversee the distribution and composition of staff caseload assignments; initiate redistribution and changes as necessary.
  • Monitor and maintain an ongoing record of all participants referred directly to the ACT Team.

Qualifications:


  • Master’s degree with major in psychology, counseling, social work, sociology, nursing, rehabilitation or related field.
  • At least five (5) years of experience in the Mental Health field, and a minimum of 3-4 years supervisory/management experience.
  • Detailed oriented and highly organized.
  • Ability to work independently and as part of a focused team.
  • Possess a valid driver's license with an acceptable driving record.

Scope:


  • Requires sitting for long periods of time, frequent talking and listening.
  • Requires the ability to lift, carry, fold, kneel, reach, bend, stack, stoop which may include direct intervention with participants.
  • Must be available for local travel.
  • Requires carrying a cell phone and being available for emergency situations.
  • May be required to attend training to become a certified agency investigator.

Horizon House offers competitive compensation and a comprehensive benefit package including medical and dental, (9) nine paid holidays and generous time off, tax shelter annuity, tuition reimbursement, retire savings plan and the opportunity for advancement.


Horizon House, Inc. is an Equal Opportunity Employer


Qualifications
Skills
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Education
Experience
Licenses & Certifications
Required

Driver's license


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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