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Acsp Jobs in Texas (NOW HIRING)

Diverge IT

IT Field/Depot Manager

Plano, TX · On-site

$40 - $50/hr

Apple Certified Support Professional (ACSP). * CW University: Automate Service Tech, ScreenConnect Basics, PSA Help Desk Technician. * CompTIA A+, CompTIA Network+, CompTIA Security+, or equivalent ...

By Light Professional IT Services LLC

Aruba Certified Switch Professional (ACSP) * Familiarity with Survey analysis software and equi[ment * Proficiency with Aruba's Airwave management platform * Knowledge of DNS & DHCP functions.

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Acsp information

What is an ACSP job?

An ACSP (Apple Certified Support Professional) job typically involves providing technical support and troubleshooting for Apple products, including macOS and related software. Professionals in this role assist users with system configurations, software installations, and problem resolution. They often work in IT support teams, helping businesses or individuals optimize their Apple ecosystem. Certification as an ACSP demonstrates expertise in Apple systems and enhances job opportunities in tech support roles.

What kinds of issues does an ACSP typically handle on a daily basis?

As an Apple Certified Support Professional, you'll regularly assist users with software troubleshooting, system configuration, and resolving macOS or Apple hardware-related problems. Your day may involve supporting end-users remotely or onsite, diagnosing network issues, and guiding colleagues or clients through technology adoption and updates. Collaboration with other IT team members is common, especially when managing large device deployments or investigating complex technical issues. The variety of tasks and need for up-to-date Apple knowledge make the role dynamic and rewarding for those interested in technology support.

What are the key skills and qualifications needed to thrive in the Acsp position, and why are they important?

To thrive as an Apple Certified Support Professional (ACSP), you need deep knowledge of macOS systems, troubleshooting expertise, and typically an Apple ACSP certification. Familiarity with Apple hardware, support ticketing systems, and device management tools like Apple Remote Desktop is crucial. Strong communication, patience, and customer service orientation set top performers apart in this client-focused role. These abilities ensure efficient problem resolution, customer satisfaction, and smooth IT operations in environments heavily reliant on Apple technology.

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What job categories do people searching Acsp jobs in Texas look for? The top searched job categories for Acsp jobs in Texas are:
What cities in Texas are hiring for Acsp jobs? Cities in Texas with the most Acsp job openings:
Acsp jobs near you
Infographic showing various Acsp job openings in Texas as of July 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution.

IT Support Specialist (Apple Products) - Houston, TX

EXECUTIVE PERSONNEL SERVICES INC

Houston, TX

$22/hr

Contractor

Re-posted 23 days ago

Job description

EPSI Worx is seeking a highly skilled andApple-certified IT support professional with expertise in troubleshooting andrepairing Apple Mac products. The ideal candidate will hold certifications suchas Apple Certified Support Professional (ACSP), Apple Certified TechnicalCoordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) with afocus on Apple hardware repair. This role requires a strong background indiagnosing and resolving issues related to desktops, laptops, portableMacintosh systems, and mobile devices.


Key Responsibilities:


Troubleshooting and Repair:

    • Utilize expertise in Apple hardware repair to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
    • Execute efficient troubleshooting methods for identifying and resolving common Mac software problems in Mac OSX, iOS, iLife, iWork, and MS Office.

Email Client Configuration and Support:

    • Configure and provide support for various Mac email clients, including Apple Mail, Entourage 2004/2008, Outlook 2011, Thunderbird, and Eudora.

Windows Support:

    • Provide expert support for Windows 7, 8, 8.1, and 10 in a large-scale enterprise/Windows Active Directory environment.
    • Install, configure, and troubleshoot Microsoft Operating Systems and Microsoft Office applications.

ITIL-Based Ticketing System:

    • Utilize experience with ITIL-based ticketing systems such as Remedy, HEAT, Service Now, etc., to manage and track support requests.

Technical and Analytical Skills:

    • Demonstrate strong technical and analytical skills for problem analysis and resolution of software problems.
    • Adhere to Standard Operating Procedures (SOP), checklists, and instructions to ensure consistent and thorough support.

Communication Skills:

    • Possess excellent written and verbal communication skills to effectively interact with both technical and non-technical users.
    • Provide outstanding customer service in all interactions.

 

DesiredSkills:

Microsoft Office 365 Support:

Enterprise Backup Solutions:

VPN and Wireless Technologies:

Qualifications:

  • Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), and Apple Certified Macintosh Technician (ACMT) certifications.
  • Strong background in troubleshooting and repair of Apple Mac products.
  • Experience in supporting Windows in an enterprise environment.
  • Proficiency in Microsoft Operating Systems and Office applications.
  • Familiarity with ITIL-based ticketing systems.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills.
Employment Type: CONTRACTOR

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