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Acd Direct Jobs in California (NOW HIRING)

Aegis Living

Associate Care Director

Fremont, CA

$23 - $28/hr

The Associate Care Director (ACD) is an integral member of the health care team. Under the general direction of the Care Director, the ACD assists with the implementation of all care (ADLs) functions ...

Aegis Living

Associate Care Director

Fremont, CA · On-site

$28/hr

The Associate Care Director (ACD) is an integral member of the health care team. Under the general direction of the Care Director, the ACD assists with the implementation of all care (ADLs) functions ...

lewiscareers

Assistant Community Director

Antelope, CA · On-site

$30.50/hr

Description ASSISTANT COMMUNITY DIRECTOR - ANTELOPE RIDGE - ANTELOPE, CA Company: Lewis Group of ... This position will temporarily be placed at Antelope Ridge - Once the ACD position is ready at IIWS ...

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Showing results 21-40

All JobsAcd Direct JobsAcd Direct Jobs in California

Acd Direct information

See California salary details

$23.7K

$117.8K

$165.3K

How much do acd direct jobs pay per year?

As of Sep 6, 2026, the average yearly pay for acd direct in California is $117,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,800.00 and $148,000.00 per year, depending on experience, location, and employer.

What is ACD Direct?

ACd Direct is a company that specializes in providing contact center solutions, primarily for nonprofits, public media, and fundraising organizations. They offer services such as inbound and outbound call support, donation processing, and customer service, using a remote and distributed workforce. Many people work with ACd Direct as independent contractors, handling calls from home for telethons, pledge drives, and other campaigns. The company is known for its flexible work schedules and support for remote agents.

What are the key skills and qualifications needed to thrive as an ACD Direct customer service representative?

To thrive as an ACd Direct Customer Service Representative, you need strong communication skills, active listening, and a customer-focused mindset, typically supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is often required. Patience, problem-solving abilities, and professionalism help individuals excel in handling diverse customer interactions. These skills ensure efficient issue resolution and positive customer experiences, which are vital for maintaining client satisfaction and company reputation.

What are some common challenges faced by remote customer service representatives at ACD Direct, and how can they be addressed?

Remote customer service representatives at ACD Direct often encounter challenges such as managing high call volumes, handling diverse caller needs, and staying self-motivated in a home environment. To address these, it's important to establish a dedicated, quiet workspace and to utilize the company's training resources actively. Staying organized, adhering to scripts and protocols, and reaching out to team leads or forums when questions arise can help ensure both quality service and personal job satisfaction.

What is the difference between Acd Direct vs Customer Service Representative?

AspectAcd DirectCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageTelecommunications, customer supportRetail, telecom, service industries
Common Search IntentJob roles, responsibilities, hiring processCustomer support, communication skills

Both Acd Direct and Customer Service Representative roles typically require similar credentials and are found in call center environments. While Acd Direct may focus more on direct customer interactions via specific platforms, Customer Service Representatives often work across various industries. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Acd Direct jobs in California?

For Acd Direct jobs in California, the most frequently searched job titles are:

What job categories do people searching Acd Direct jobs in California look for?

The top searched job categories for Acd Direct jobs in California are:

Acd Direct jobs near you
Infographic showing various Acd Direct job openings in California as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $117,817 per year, or $56.6 per hour.

Associate Care Director

Aegis Living

Fremont, CA

$23 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Aegis Living rating

5.6

Company rating: 5.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

159th of 247 rated social care providers

Job description

Associate Care Director

Are you a Caregiver that is looking for a leadership role?

Aegis Gardens in Fremont is looking for an Associate Care Director to provide quality care to our elderly residents and leadership to our care staff. The Associate Care Director (ACD) is an integral member of the health care team. Under the general direction of the Care Director, the ACD assists with the implementation of all care (ADLs) functions and medication passes in AL and LN communities as well supporting scheduling of care staff to ensure safe resident care.

Must speak both English & Chinese

What We Offer:

  • Tuition Assistance Program
  • Vacation + Sick Pay +Appreciation Days
  • Flexible Schedules
  • Medical/ Dental/ Vision
  • Defined Growth Opportunities
  • 401K
  • Ongoing Training Programs to Advance Your Career in Healthcare (Up to 100+ hours of training in the 1st year)

What You Will Do:

  • Schedule all community care staff
  • Find coverage for care staff call-outs
  • Manage care related forms and report staff overtime
  • Work direct personal care shifts as directed by the Care Director
  • Assist in training of care staff
  • Participate in management of staff
  • Opportunity for growth to Care Director

Who You Are:

  • 1+ years of experience in caregiving for elderly patients or residents
  • 1+ year of experience as a Medication Technician with nurse delegation in Senior Living
  • Commitment to high quality standards for resident care
  • Strong organization and time management skills
  • Skilled at building positive relationships with residents and other care team members.
  • Strong computer skills.
  • Skilled at working with teams and effective communication techniques (oral and written).
  • Skilled at building positive relationships with residents and families.
  • Ability to maintain resident confidentiality.
  • Must be willing to take 2-step TB test

Who We Are:

  • Aegis Living is a national leader in retirement, assisted living and memory care; providing the finest in senior lifestyle emphasizing health, quality of life, well-being, and community.

What Next?

  • Apply ONLINE OR Come visit us today
  • Address: 36281 Fremont Blvd, Fremont, CA 94536

USD $23.00/Hr.
USD $28.00/Hr.

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