Now Hiring: Accounts Receivable (AR) Specialist
Position Summary
An Accounts Receivable (AR) Specialist is responsible for managing incoming payments, ensuring accurate recording of transactions, and maintaining healthy cash flow within the organization. This role involves invoicing, collections, account reconciliation, and resolving billing discrepancies.
Key Responsibilities
- Generate and issue customer invoices accurately and on time
- Monitor accounts to ensure timely payments
- Follow up on overdue accounts via phone, email, or written communication
- Apply customer payments (checks, ACH, credit cards) to appropriate accounts
- Reconcile accounts receivable ledger to ensure all payments are accounted for
- Investigate and resolve billing discrepancies and customer inquiries
- Maintain accurate records of customer transactions and communications
- Prepare aging reports and assist with cash flow forecasting
- Collaborate with sales and customer service teams to resolve account issues
- Support month-end and year-end closing processes
Required Skills & Qualifications
- High school diploma or GED (Associate's or Bachelor's degree in Accounting, Finance, or related field preferred)
- 1-3+ years of experience in accounts receivable or accounting
- Strong understanding of basic accounting principles
- Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and Microsoft Excel
- Excellent attention to detail and organizational skills
- Strong communication and customer service abilities
- Ability to prioritize and manage multiple tasks
Preferred Qualifications
- Experience with ERP systems
- Knowledge of collections processes and credit policies
- Familiarity with financial reporting and reconciliation
Work Environment
- Monday - Friday - (In-office 4 days a week)
- May require extended hours during month-end close
Key Performance Indicators (KPIs)
- Days Sales Outstanding (DSO)
- Collection rates
- Accuracy of invoicing and payment application
- Reduction in overdue accounts