ZipRecruiter

Log In

1

Accounting Customer Service Jobs (NOW HIRING)

DualEntry

Accounting Customer Success Lead

New York, NY · On-site

$100K - $160K/yr

As our Accounting Customer Success Lead, you'll own traditional account management, customer ... Professional services / consulting/ account management experience Why you'll thrive here

millenniumsoft

Accounting Specialist

San Diego, CA · On-site

$22.50 - $30.50/hr

The role is multi-functional with responsibility for accounting, customer service, and various administrative support activities. Duties & Responsibilities: * Manages timekeeping, including vacation ...

Dexian

Client Services Representative

Oakdale, MN · On-site

$45K - $55K/yr

... Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service ...

Dexian

Client Services Representative

Oakdale, MN · On-site

$45K - $55K/yr

... Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service ...

Dexian

Client Services Representative

Lake Elmo, MN · On-site

$45K - $55K/yr

... Billing, Accounting, Customer Service, Advisor Support, Client Support, Operations Support, Account Management, Broker-Dealer, Financial Advisor, Support Representative, Customer Service ...

4P Consulting Inc

Staff Accountant

Birmingham, AL · On-site

$51.50K - $67.90K/yr

... or accounting customer service duties Ensure that all records are maintained in a format that will facilitate an efficient review by management for both internal and external auditors Maintains ...

next page

Showing results 1-20

People also search for

All JobsAccounting Customer Service Jobs

Accounting Customer Service information

See salary details

$44K

$95.7K

$138K

How much do accounting customer service jobs pay per year?

As of May 28, 2026, the average yearly pay for accounting customer service in the United States is $95,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Accounting Customer Service Representative, and why are they important?

To thrive as an Accounting Customer Service Representative, you need a solid understanding of basic accounting principles, strong numerical accuracy, and typically a background in finance or accounting. Familiarity with accounting software (such as QuickBooks or SAP), CRM systems, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and patience are vital soft skills for effectively resolving client inquiries and fostering positive relationships. These skills ensure accurate account management, efficient issue resolution, and high client satisfaction in a financial services environment.

How does an Accounting Customer Service representative typically collaborate with other departments to resolve client issues?

An Accounting Customer Service representative regularly works with teams such as Accounts Receivable, Billing, and Sales to address client inquiries and resolve discrepancies. Collaboration often involves gathering payment details, clarifying invoice questions, and ensuring that account information is accurate and up to date. Effective communication and detailed record-keeping are key, as representatives must relay client concerns and coordinate solutions efficiently across departments. This cross-functional teamwork helps ensure a smooth client experience and timely resolution of financial matters.

What is an Accounting Customer Service representative?

An Accounting Customer Service representative is a professional who assists customers with questions or issues related to accounting processes, such as billing, invoices, payments, and account discrepancies. They act as a bridge between the accounting department and clients, ensuring clear communication and prompt resolution of financial queries. Their role often includes explaining billing details, processing payment adjustments, and maintaining accurate records to support both customers and internal teams.

What is the difference between Accounting Customer Service vs Bookkeeper?

AspectAccounting Customer ServiceBookkeeper
CredentialsBasic accounting knowledge, customer service skillsBookkeeping certification or experience, basic accounting skills
Work EnvironmentCustomer support centers, finance departmentsAccounting firms, small businesses, finance departments
Employer & IndustryFinancial services, retail, healthcareSmall to medium-sized businesses, accounting firms
Primary FocusAssisting customers with billing, payments, account inquiriesRecording financial transactions, maintaining ledgers

While both roles involve finance and customer interaction, Accounting Customer Service focuses on assisting clients with billing and account questions, whereas a Bookkeeper handles financial record-keeping and transaction management. The roles often overlap in skills but differ in daily responsibilities and focus areas.

More about Accounting Customer Service jobs
What cities are hiring for Accounting Customer Service jobs? Cities with the most Accounting Customer Service job openings:
What states have the most Accounting Customer Service jobs? States with the most job openings for Accounting Customer Service jobs include:
What job categories do people searching Accounting Customer Service jobs look for? The top searched job categories for Accounting Customer Service jobs are:
Accounting Customer Service jobs near you

Accounting Customer Service

Master • Care Inc

Sacramento, CA • On-site

$24 - $26/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Use your Experience to Truly Make a Difference! Join the Master•Care team as an Accounting CS Assistant

Master•Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California’s new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide.

The Accounting Customer Service Assistant plays a crucial role in ensuring customer satisfaction by providing support related to billing, account inquiries, and financial transactions. Responsibilities include managing customer inquiries, processing payments, maintaining accurate records, and collaborating with the accounting team to resolve any discrepancies. The ideal candidate should possess strong communication skills, attention to detail, and a foundational understanding of accounting principles.

The Accounting Customer Service Assistant serves as the first point of contact for customers needing assistance with their accounts. A typical day involves managing calls and emails, addressing billing inquiries, and ensuring customer satisfaction through timely and accurate responses. The Accounting Customer Service Assistant with assist with data entry and maintaining financial records, ensuring that all transactions are logged correctly. Building rapport with customers and understanding their needs can lead to better service and quicker resolution of issues.

Training on the specific accounting software used by the company is provided, ensuring that the Accounting Customer Service Assistant is equipped to handle various tasks effectively. This role can also involve collaboration with other departments to improve processes and enhance customer experience.

Key Responsibilities:

- Respond to customer inquiries via phone, email, or chat regarding billing and account issues.

- Process payments and refunds accurately and efficiently.

- Maintain and update customer records in the accounting system.

- Assist in resolving discrepancies and provide solutions to customer concerns.

- Collaborate with the accounting department to ensure accurate financial reporting.

Qualifications:

- High school diploma or equivalent

- Degree or equivalent experience or certification in accounting or finance preferred.

- Previous experience in customer service and accounting roles

- QuickBooks or other similar accounting software experience

- Excellent communication and interpersonal skills.

- Proficiency in accounting software and Microsoft Office Suite.

- Strong organizational skills and attention to detail.

Benefits

·      Starting Pay: $24-$26 per hour

·      Incentives  

·      Medical, Dental, Vision, Life, 401K, and PTO

·      All business mileage and expenses are reimbursed 

Apply