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Account Success Manager Jobs in Nebraska (NOW HIRING)

Sr Technical Account Manager

Omaha, NE · On-site

$120 - $180/hr

As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate ... Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.

We believe being face-to-face with customers is a key differentiator for success. You will also ... At Hudl, we pair Account Managers (who focus on growing revenue) with Customer Success Managers ...

Account Manager

Imperial, NE · On-site

$90K - $245K/yr

Are you ready to take on a dynamic account management role where your success directly impacts your paycheck and a thriving business? If you're a go-getter who embraces opportunities other people shy ...

Account Manager

Imperial, NE · On-site

$90K - $245K/yr

Are you ready to take on a dynamic account management role where your success directly impacts your paycheck and a thriving business? If you're a go-getter who embraces opportunities other people shy ...

We believe being face-to-face with customers is a key differentiator for success. You will also ... At Hudl, we pair Account Managers (who focus on growing revenue) with Customer Success Managers ...

Participate in a scheduled calls with assigned Customer Success Manager(s) (CSM). Review plan for the week or coming week. Be familiar with CSM Account Plans and Territory Plan and support those ...

Account Manager

Omaha, NE · On-site

$60 - $90/hr

Collaborate with the Customer Success and Product team to support communication and adoption of ... account plans within the CRM. * Represent LTi at industry events, conferences, and our annual ...

Account Manager

Omaha, NE · On-site

$65 - $95/hr

Collaborate with the Customer Success and Product team to support communication and adoption of ... and account plans within the CRM.Represent LTi at industry events, conferences, and our annual ...

Account Manager

Ralston, NE · On-site

$60 - $75/hr

Participate in leadership and strategic planning meetings to support operational excellence and organizational success. Requirements: * 3-5 years of experience in pool account management or a related ...

As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts -- responsible for their satisfaction, success ...

As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts -- responsible for their satisfaction, success ...

As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts - responsible for their satisfaction, success ...

Showing results 21-40

Account Success Manager information

See Nebraska salary details

$28.1K

$62.8K

$101.1K

How much do account success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for account success manager in Nebraska is $62,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,800.00 and $74,800.00 per year, depending on experience, location, and employer.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What cities in Nebraska are hiring for Account Success Manager jobs?

Cities in Nebraska with the most Account Success Manager job openings:

Sr Technical Account Manager

ACI Worldwide

Omaha, NE • On-site

Full-time

Re-posted 7 days ago


Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19695)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.