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Account Services Jobs in Virginia (NOW HIRING)

Lead efforts on sales and Business Development for Service Opportunities and related projects. * Handle tasks related to cost estimating, change order pricing, and cost forecasting including monthly ...

Lead efforts on sales and Business Development for Service Opportunities and related projects. * Handle tasks related to cost estimating, change order pricing, and cost forecasting including monthly ...

Account Service Manager/Sr

Norfolk, VA · On-site

$69K - $103K/yr

Interfaces with operations to ensure smooth delivery of services. * Maintains ongoing account relationships at multiple levels throughout the customers' organizations. * Makes recommendations for ...

Showing results 21-40

Account Services information

See Virginia salary details

$33.2K

$67.7K

$143.3K

How much do account services jobs pay per year?

As of Sep 2, 2026, the average yearly pay for account services in Virginia is $67,696.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $80,800.00 per year, depending on experience, location, and employer.

What is account services?

Account services refer to a department or team within a company, often in advertising, marketing, or financial services, that manages client relationships and ensures their needs are met. Professionals in account services act as the main point of contact between clients and the business, coordinating projects, addressing concerns, and making sure deliverables meet client expectations. Their responsibilities can include client communication, project management, and supporting other teams to deliver high-quality service. Account services play a crucial role in building long-term client satisfaction and business growth.

How does the Account Services role typically collaborate with other departments to ensure client satisfaction?

In an Account Services role, collaboration with other departments—such as creative, strategy, and production—is essential to deliver on client expectations. Account Services professionals act as the bridge between clients and internal teams, ensuring clear communication of client goals, project timelines, and feedback. Regular meetings, status updates, and collaborative planning sessions are common practices to keep everyone aligned and address any challenges promptly. This cross-functional teamwork helps build strong client relationships and ensures projects run smoothly from start to finish.

What are the key skills and qualifications needed to thrive as an Account Services professional, and why are they important?

To thrive as an Account Services professional, you need strong client relationship management skills, organizational abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, project management tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and attention to detail distinguish top performers in this field. These skills are crucial for ensuring client satisfaction, efficient account management, and the growth of long-term business partnerships.

What is the difference between Account Services vs Customer Support Specialist?

AspectAccount ServicesCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer a bachelor's degreeUsually requires a high school diploma; certifications are a plus
Work EnvironmentOffice setting, client-facing, often in financial or service industriesCall centers, online chat, or in-person support in various industries
Employer & Industry UsageCommon in banking, finance, and corporate sectorsWidespread across retail, tech, and service industries
Search & Comparison IntentOften compared for client relationship management rolesCompared for troubleshooting and customer assistance roles

While both roles involve interacting with clients, Account Services focuses on managing ongoing client relationships and account management, often in financial or corporate settings. Customer Support Specialists primarily handle troubleshooting, technical support, and resolving customer issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an account services representative do?

An account services representative manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and account details.

What are the most commonly searched types of Account Services jobs in Virginia?

The most popular types of Account Services jobs in Virginia are:

Infographic showing various Account Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $67,696 per year, or $32.5 per hour.

IAD Account Manager Passenger Services

Swissport International AG

Dulles, VA

$58K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Swissport International AG rating

5.8

Company rating: 5.8 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

50th of 67 rated aviation services


Job description

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”  

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   

Job Summary 

Account Manager Passenger Services supervises the daily operation from an administrative and operational standpoint to ensure passenger service staff meet customer airlines’ targets while abiding by all Swissport and customer procedures and regulations.

Serves as primary point of contact with customer and passenger service manager for accounts assigned. Cover as manager on duty for Swissport in the absence of a Duty Manager. 

The expected pay rate is $58,000 - $62,000/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Your activities

  • Supervise and control staff scheduling, reporting and absences 
  • Control of daily staff payroll, hours, exceptions and overtime                                                    
  • Monitors personnel appearance and compliance during the operation 
  • Maintains applicable safety and quality standards             
  • Maintains, updates company's manuals and documentation 
  • Enters daily hours into FSC 
  • Is responsible for overall discipline, conduct performance and morale 
  • Ensures that all assigned work is completed correctly, efficiently and in a timely manner 
  • Conduct a full investigation for each irregularity and submits appropriate written reports 
  • Captures and maintains Key Performance Indicators 

Your profile

  • University degree or equivalent 
  • 5 years leadership experience 
  • Bilingual English/Spanish preferred 
  • Extensive airport operational experience 
  • Computer literate with proficiency in MS, Excel, Outlook 
  • Knowledge of AE, FSC, SWP point system preferred 
  • Excellent leadership skills with a proven track record of managing people 
  • Above-average ability to work under pressure 
  • Flexible to work different working schedule including evenings, weekends and holidays.  
  • Excellent oral and written communication skills 
  • Previous Swissport account supervisor experience a PLUS 

What we offer 

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Visit our website at www.careers.swissport.com to learn more about Life at Swissport. 

Join Swissport today and be part of a team that connects the world of aviation! 


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