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Account Services Jobs in Michigan (NOW HIRING)

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Account Services information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do account services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for account services in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is account services?

Account services refer to a department or team within a company, often in advertising, marketing, or financial services, that manages client relationships and ensures their needs are met. Professionals in account services act as the main point of contact between clients and the business, coordinating projects, addressing concerns, and making sure deliverables meet client expectations. Their responsibilities can include client communication, project management, and supporting other teams to deliver high-quality service. Account services play a crucial role in building long-term client satisfaction and business growth.

How does the Account Services role typically collaborate with other departments to ensure client satisfaction?

In an Account Services role, collaboration with other departments—such as creative, strategy, and production—is essential to deliver on client expectations. Account Services professionals act as the bridge between clients and internal teams, ensuring clear communication of client goals, project timelines, and feedback. Regular meetings, status updates, and collaborative planning sessions are common practices to keep everyone aligned and address any challenges promptly. This cross-functional teamwork helps build strong client relationships and ensures projects run smoothly from start to finish.

What are the key skills and qualifications needed to thrive as an Account Services professional, and why are they important?

To thrive as an Account Services professional, you need strong client relationship management skills, organizational abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, project management tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and attention to detail distinguish top performers in this field. These skills are crucial for ensuring client satisfaction, efficient account management, and the growth of long-term business partnerships.

What is the difference between Account Services vs Customer Support Specialist?

AspectAccount ServicesCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer a bachelor's degreeUsually requires a high school diploma; certifications are a plus
Work EnvironmentOffice setting, client-facing, often in financial or service industriesCall centers, online chat, or in-person support in various industries
Employer & Industry UsageCommon in banking, finance, and corporate sectorsWidespread across retail, tech, and service industries
Search & Comparison IntentOften compared for client relationship management rolesCompared for troubleshooting and customer assistance roles

While both roles involve interacting with clients, Account Services focuses on managing ongoing client relationships and account management, often in financial or corporate settings. Customer Support Specialists primarily handle troubleshooting, technical support, and resolving customer issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an account services representative do?

An account services representative manages client accounts by addressing inquiries, resolving issues, and ensuring customer satisfaction. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and account details.

What are the most commonly searched types of Account Services jobs in Michigan?

The most popular types of Account Services jobs in Michigan are:

Account Services jobs near you
Infographic showing various Account Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Account Executive (Corporate Apparel) - Taylor, MI

UniFirst

Taylor, MI • On-site

Full-time

Posted 8 days ago

UniFirst rating

6.6

Company rating: 6.6 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

147th of 256 rated facilities management

Job description

Job Summary:
The Account Executive is responsible for managing a book of medium-to-large volume Corporate Apparel Direct (CAD) accounts. Acting as the primary point of contact, the Account Executive oversees day-to-day account needs, facilitates smooth operations, and supports account retention and growth through ongoing relationship management, program support, and operational execution. This role focuses on delivering exceptional service, strengthening client relationships, and ensuring customer satisfaction across all touchpoints.
The Account Executive will also support customer contract renewals, website launch calls, assist the sales team, and ensure ongoing account service. This position reports directly to the Corporate Apparel Direct Account Executive Supervisor.

Job Detail:
Managing an assigned book of business, monitoring account performance, identifying service opportunities, and coordinating with internal departments to meet customer expectations and contractual obligations.
Handle all day-to-day account management tasks for assigned accounts including but not limited to:
o Managing the email inbox
o Daily phone communication
o Proactive communication to the account base
o Use reporting tools to help maintain the revenue stream
o Provide customer reporting
o Maintaining up to date customer records in CRM
o Launch calls when needed, to re-launch a site or help the sales team launch a site
o Writing up manual orders as needed while influencing customers to adopt an online order entry solution.
o Facilitating updates to customer e-commerce portals as needed
Assisting existing clients through identifying opportunities of greater value.
Work with CAD Account Customer Service Representatives to resolve large site level customer service issues/problems.
Customer visitation meetings as requested by customer and\or as directed by management.
Be observant of industry/customer trends pertaining to garment usage, fashion, and customer image attributes to position UniFirst as the on-going single source provider for their work apparel needs.
Other duties as assigned.

Requirements:
Experience
Uniform industry experience a plus
National or corporate account experience a plus
Minimum of 5 years' experience in a service environment
High proficiency in Microsoft Office, Outlook, Excel, etc.
Experience working with MS Dynamics or similar CRM preferred

Education:

High School Diploma or equivalent required
Associate's Degree preferred
 

Additional Requirements:
Ability to travel up to 10% of the time, including overnight stays.
Ability to work under pressure and with minimum supervision.
Proficiency in Microsoft Office Suite including Excel, Word, PPT, Outlook, etc.

What UniFirst employees say

Pay

Benefits

Hours and flexibility

Workplace

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About UniFirst

Sourced by ZipRecruiter

The year was 1936 and Aldo Croatti had a vision: to serve the men and women who put in a hard day’s work. He founded a laundry business to clean clothes of factory workers and others in the heavy-soil business. With UniFirst, he created an entirely new concept: uniform rental services. This business concept gained popularity because it delivered on a key customer need: helping businesses work safer and smarter while presenting a better business image. Aldo’s vision spurred the growth of an entire industry. Since then, UniFirst has evolved into a leader in the uniform rental services industry. With headquarters located in Wilmington, MA, UniFirst operates 260-plus facilities throughout North and Central America and Europe. We serve over 300,000 customers and outfit over 2 million workers across a variety of industries—from automotive to transportation and warehousing, construction, and everything in between. We proudly serve nearly half of Fortune 500 companies and their hardworking employees.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

Wilmington, MA, US

Year founded

1936

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