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Account Services Jobs in Michigan (NOW HIRING)

CSA Air

Account Service Coordinator

Kingsford, MI

Serves as the Account Service Coordinator, to create and maintain current work instructions ... services, and/or compliance. * Ensures compliance with policies and procedures found in Company ...

The Jamar Company

Service Account Manager

Escanaba, MI · On-site

Identify opportunities to strengthen client relationships, expand services, and support account growth. * Monitor account performance, prepare customer reports, and provide recommendations based on ...

Socket.dev

Account Director Pipeline

Detroit, MI · On-site

$113 - $138/hr

This role is responsible for overseeing Account Services for the assigned client groups. And involves managing the financial and operational performance of GPJ retainers, which includes model and ...

New

Von Maur

CUSTOMER SERVICE COUNTER

Ann Arbor, MI · On-site

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment

Von Maur

CUSTOMER SERVICE COUNTER

Kentwood, MI · On-site

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment

Von Maur

CUSTOMER SERVICE COUNTER

Ann Arbor, MI · On-site

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment

Von Maur

CUSTOMER SERVICE COUNTER

Kentwood, MI · On-site

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment

Von Maur

CUSTOMER SERVICE COUNTER

Grand Rapids, MI · On-site

Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions * Prepare, box, and wrap customer purchases and online orders for shipment

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All JobsAccount Services JobsAccount Services Jobs in Michigan

Account Services information

See Michigan salary details

$29.2K

$59.5K

$125.9K

How much do account services jobs pay per year?

As of Aug 11, 2026, the average yearly pay for account services in Michigan is $59,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $71,000.00 per year, depending on experience, location, and employer.

How does the Account Services role typically collaborate with other departments to ensure client satisfaction?

In an Account Services role, collaboration with other departments—such as creative, strategy, and production—is essential to deliver on client expectations. Account Services professionals act as the bridge between clients and internal teams, ensuring clear communication of client goals, project timelines, and feedback. Regular meetings, status updates, and collaborative planning sessions are common practices to keep everyone aligned and address any challenges promptly. This cross-functional teamwork helps build strong client relationships and ensures projects run smoothly from start to finish.

What is account services?

Account services refer to a department or team within a company, often in advertising, marketing, or financial services, that manages client relationships and ensures their needs are met. Professionals in account services act as the main point of contact between clients and the business, coordinating projects, addressing concerns, and making sure deliverables meet client expectations. Their responsibilities can include client communication, project management, and supporting other teams to deliver high-quality service. Account services play a crucial role in building long-term client satisfaction and business growth.

What is the difference between Account Services vs Customer Support Specialist?

AspectAccount ServicesCustomer Support Specialist
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer a bachelor's degreeUsually requires a high school diploma; certifications are a plus
Work EnvironmentOffice setting, client-facing, often in financial or service industriesCall centers, online chat, or in-person support in various industries
Employer & Industry UsageCommon in banking, finance, and corporate sectorsWidespread across retail, tech, and service industries
Search & Comparison IntentOften compared for client relationship management rolesCompared for troubleshooting and customer assistance roles

While both roles involve interacting with clients, Account Services focuses on managing ongoing client relationships and account management, often in financial or corporate settings. Customer Support Specialists primarily handle troubleshooting, technical support, and resolving customer issues. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as an Account Services professional, and why are they important?

To thrive as an Account Services professional, you need strong client relationship management skills, organizational abilities, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM software, project management tools, and data analysis platforms is typically required. Excellent communication, problem-solving, and attention to detail distinguish top performers in this field. These skills are crucial for ensuring client satisfaction, efficient account management, and the growth of long-term business partnerships.
What are the most commonly searched types of Account Services jobs in Michigan? The most popular types of Account Services jobs in Michigan are:
Account Services jobs near you
Infographic showing various Account Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, 2% Temporary, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,514 per year, or $28.6 per hour.

Account Services

Gateway Financial Solutions

Saginaw, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 18 days ago

Job description

Job Description
Notice About This Position This position may not have an immediate opening but we are always accepting applications for future growth opportunities. x Dismiss alert
Are you ready to begin a career that rewards outstanding performance? That will take you as far as your drive and ambition wants to go? Do you want to work for an award-winning business that values exceptional customer service as well as high-employee satisfaction? Then don't look any further, because you've found just that with Gateway Financial Services.
Who are we?
Gateway Financial Solutions is a Michigan-based sub-prime lender and part of the Garber Automotive Group, which has been family-owned and operated since 1907. We have financed consumer auto loans since 1996 and specialize in auto loans for individuals with limited or challenged credit history. In 2011, we brought our product to the open market, allowing us to partner with exceptional dealerships that share our values. Currently, we have operations in 21 states and are continuing to expand with additional dealer partners, allowing us to provide more customers with greater financing options.
We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.
Job Description
We are always looking to add talented, driven individuals to our growing team. Currently, we are seeking a dedicated, detail-oriented candidate to fill a role on our Account Services team. Some of the duties expected include:
  • Management of an assigned portfolio at an acceptable charge off percentage
  • Review of accounts and establishing contact to determine reason for overdue payment
  • Attempting to secure payment and/or arrangement using negotiation skills and other techniques
  • Collect relevant account information to analyze account history to develop an action plan on accounts
  • Contributing to entire team and department by assisting other customers as needed
  • Resolve delinquent accounts within company guidelines
  • Maintain accurate records with the collections systems
  • Interact with all department teams on a regular basis to assist your collection efforts and maximize portfolio awareness
  • Representative must review debtor's file for collection purposes, conduct skip tracing, assign vehicles for repossession when needed
  • Request form letters to customers to encourage payment of delinquent accounts
  • Ensure all work is performed in compliance with Company Policies as well as local, state, and federal collections laws and regulations
  • Meet individual and departmental goals
Benefits
This isn't just a job - it's a career. We take pride in promoting from within and building a strong foundation for future growth as one of the nation's most respected automotive companies. Our benefits include:
  • Competitive pay
  • Outstanding medical, dental, and vision plans, as well as life insurance
  • 401K with company match
  • Employee discounts on all vehicles and services
Job Requirements
  • Exceptional customer service skills, and written and verbal communication skills are required
  • General computer skills: word processing programs, e-mail, and spreadsheets
  • Ability to handle stressful customer situations in a calm, controlled, and professional manner, with focus on customer service
  • Must possess excellent organizational, time management, judgment, and decision-making skills
  • Must possess strong math skills, and a solid understanding of finances
  • Ability to operate in a fast-paced environment
  • Reliable, self-motivated, and focused on high quality customer service
  • Work well both independently and with others, in a team-based environment
  • Maintain the highest standard of professionalism, integrity, and confidentiality

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