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Account Receivable Associate Jobs in Rochester, NY

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Account Receivable Associate information

See Rochester, NY salary details

$12

$21

$29

How much do account receivable associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for account receivable associate in Rochester, NY is $21.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.22 per hour, depending on experience, location, and employer.

What is the difference between Account Receivable Associate vs Accounts Payable Clerk?

AspectAccount Receivable AssociateAccounts Payable Clerk
Primary FocusManaging incoming payments and customer accountsProcessing outgoing payments and vendor accounts
CredentialsTypically requires accounting or finance background, basic certificationsSimilar credentials, often with bookkeeping or accounting knowledge
Work EnvironmentFinance or accounting departments, office settingFinance or accounting departments, office setting
Industry UsageCommon in retail, manufacturing, service industriesCommon in corporate, manufacturing, and service sectors

Both roles involve accounting functions within finance departments, focusing on different sides of financial transactions. The Account Receivable Associate handles incoming payments and customer accounts, while the Accounts Payable Clerk manages outgoing payments to vendors. They share similar credentials and work environments, making them closely related but distinct roles within the finance team.

What are the key skills and qualifications needed to thrive as an Account Receivable Associate, and why are they important?

To thrive as an Account Receivable Associate, you need strong numerical accuracy, attention to detail, and a good understanding of accounting principles, often supported by a degree in finance or accounting. Familiarity with accounting software such as QuickBooks, SAP, or Oracle, and proficiency in Excel are typically required. Excellent communication, organization, and problem-solving skills help you build relationships with clients and resolve payment issues efficiently. These skills ensure accurate financial records, timely cash flow, and effective collaboration within the finance team.

What are some common challenges Account Receivable Associates face, and how can they effectively manage them?

Account Receivable Associates often encounter challenges such as managing overdue accounts, maintaining accurate records, and handling high volumes of transactions. To navigate these issues, it’s important to communicate clearly with clients about payment terms, use accounting software to track receivables efficiently, and collaborate closely with sales and finance teams. Staying organized and proactive in follow-ups can help minimize late payments and ensure smooth cash flow for the company.

What are Account Receivable Associates?

Account Receivable Associates are professionals responsible for managing and processing incoming payments for a business. They ensure that clients are billed correctly, track outstanding invoices, reconcile accounts, and follow up on overdue payments. Their work helps maintain healthy cash flow and accurate financial records for the organization. Strong attention to detail and communication skills are important in this role.
What cities near Rochester, NY are hiring for Account Receivable Associate jobs? Cities near Rochester, NY with the most Account Receivable Associate job openings:
Senior Account Associate- Commercial Insurance

Senior Account Associate- Commercial Insurance

Insurance Office of America

Fairport, NY • On-site

Full-time

Medical, Retirement

Posted 23 days ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance


Job description

Job Description:

Title:Senior AccountAssociate- Commercial Lines
Work Mode:Remote| Location/Supporting:Longwood, FL| Book Focus:Construction, Property
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations


About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership:Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review:Assist in reviewing contracts to ensure propercoverages areincluded.

  • Accounts Receivable:Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adoptbestpractices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.

Ideal CandidateQualifications:

  • 3+ years ofcustomer service experiencein the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing,professionaldesignation(CISR)preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 55-65K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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