Account Operations Manager Jobs in Connecticut (NOW HIRING)

National Account manager

Location: Stamford, Connecticut, USA

Contract: Permanent

Salary: $100,000 - $120,000

We have an exciting opportunity for a National Account Manager to join our brilliant team in Stamford, Connecticut!

The National Account Manager will oversee account management and facilitate the growth of the Tommee Tippee brand across various national and regional channels, including Grocery, Value, Discount, Drug and emerging business channels in the North American market. Responsibilities will encompass managing and expanding existing as well as new distribution channels in North America, with a focus on enhancing both value and equity for the Tommee Tippee brand.

Working closely with and overseeing broker support staff, the National Account Manager will ensure effective representation and growth of the Tommee Tippee brand. Additionally, the role entails analyzing syndicated data, POS data, global shopper insights, purchasing and trend data, and leveraging fact-based product and consumer information to develop forecasts, compelling promotional narratives, insights, and updates for customers.

• Develop, execute and manage the North American sales operating plan with existing accounts, and future accounts across all channels.
• Ownership of customer/account operations including management of multiple brokers.
• Lead negotiation on account specific trading terms, promotions and other activity in line with the brand strategies for North America.
• Increase listings, distribution and visibility of the Mayborn portfolio.
• Complete customer Joint Business Plans which deliver incremental account profit and overall delivery of EBITDA targets/quarterly reporting.
• Collaborate with internal global brands teams to facilitate partnership with retailers to gain broader reach and drive awareness of the Tommee Tippee brand.
• Improve account and category cash and profit – Full P&L management & reporting.
• Deliver a balanced pricing approach throughout customer base to deliver a sustainable pricing and margin plan.
• Manage quarterly account presentations and related personnel to execute them, that include state of the business, future planning and NPD presentation.
• Provide trackers, monthly board reports/ quarterly reports and solutions and contingency planning for remedial action as appropriate.
• Partner with Digital Marketing, ensure / co-ordinate market leading Tommee Tippee content for deployment including digital shelf, merchandising investments, and social commerce execution to drive strong returns / share gains within retailer e-commerce channels.
• Delivery of forecasts, orders, and payment requirements and work with logistics and planning team to build adequate inventory within plans.
• Management, analysis and control of Sales spending with support from MUSA commercial team.
• Deliver consistent marketing message through key retailers.
• Communicate the Tommee Tippee brand position and objectives utilizing key retailer platforms.
• Management of excellence in execution and ROI of all NPD and promotions.
• Establish and maintain strong working relationships across Trade Marketing, Demand Planning, Finance, Category Management and Supply Chain.
• Manage expenses and travel costs within company policy guidelines in successful performance of the role.

• Proven experience within the consumer goods industry.
• Strong experience in CPG Sales. Additional career experience in Trade Marketing, Supply Chain, Marketing, or Category Management would be advantageous.
• Ability to co-deliver joint business plans that result in sales growth.
• Management skills including the ability to manage cross-functional groups, including brokers (internal and external).
• Excellent communication and presentation skills with strong ability to leverage fact-based selling.
• Commercial skills – understanding of P&L and key levers to drive sales.
• POS and Syndicated data experience with the ability to understand and interpret the data into customer presentations.
• Experience of developing trade/consumer marketing strategies and programmes.
• Ability to adapt and find solutions, creative thinker who finds their way forward.
• Persistent, tenacious and resilient. A self-starter by nature with a ‘can do’ attitude.
• Forecasting and multi-year planning abilities.
• Understanding and support for GTM and 4P analysis plans.
• Ability to challenge back, not afraid to punch above and speak up.
• Ability to deal with ambiguity and constantly moving priorities.
• Strong sense of urgency and prioritization skills, this is critical.
• Ability to work flexibly and undertake USA based travel as required.