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Account Operations Associate Jobs in New York (NOW HIRING)

Stash's Operations team is seeking an Associate to join our Fraud & Disputes team and play a ... Investigate and analyze suspicious account activity, high risk transactional patterns and customer ...

The People Operations Associate supports the daily operations of Hudson Guilds People Operations ... Facilitate onboarding tasks such as setting up accounts, sending welcome communications, and ...

The People Operations Associate supports the daily operations of Hudson Guild's People Operations ... Facilitate onboarding tasks such as setting up accounts, sending welcome communications, and ...

The People Operations Associate supports the daily operations of Hudson Guild's People Operations ... Facilitate onboarding tasks such as setting up accounts, sending welcome communications, and ...

The People Operations Associate supports the daily operations of Hudson Guild's People Operations ... Facilitate onboarding tasks such as setting up accounts, sending welcome communications, and ...

As a Growth Operations Associate, your core objective is to grow the number of active users across our offerings - a clear leading indicator of client retention and account expansion - helping ...

As a Growth Operations Associate, your core objective is to grow the number of active users across our offerings - a clear leading indicator of client retention and account expansion - helping ...

As a Strategic Operations Associate, you will be at the center of everything that keeps Profound ... Restructuring customer-facing team structures and account assignments to better balance workload ...

Showing results 21-40

Account Operations Associate information

What is an account operations associate position?

An account operations associate is responsible for managing and supporting client accounts, ensuring accurate processing of transactions, maintaining account data, and resolving issues. The role often involves using tools like CRM systems and requires strong organizational and communication skills.

What is the difference between Account Operations Associate vs Customer Service Representative?

AspectAccount Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice setting, often in finance or banking sectorsCall centers, retail, or online support platforms
Employer & Industry UsageFinancial institutions, banking, fintech companiesRetail, telecommunications, service industries
Common Search & ComparisonFocuses on operational tasks related to accounts, data managementFocuses on direct customer interaction and issue resolution

The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.

What does an account operations associate do?

An account operations associate manages and supports client accounts by processing transactions, ensuring data accuracy, and resolving account issues. They often use tools like CRM systems and require strong organizational and communication skills to maintain smooth account functioning.

Is an account operations associate a good career?

An account operations associate role involves managing client accounts, processing transactions, and ensuring operational efficiency, often requiring skills in data management and communication. It can be a stable entry-level position with opportunities for advancement into management or specialized finance roles, especially with relevant certifications or experience. The career's suitability depends on individual interests in finance, administration, and problem-solving.
What are the most commonly searched types of Account Operations jobs in New York? The most popular types of Account Operations jobs in New York are:
What cities in New York are hiring for Account Operations Associate jobs? Cities in New York with the most Account Operations Associate job openings:
Infographic showing various Account Operations Associate job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Operations Associate, Back Office

OnePoint BFG Wealth Partners

Parsippany, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

Description:

Job Title: Operations Associate, Back-Office

Location: Parsippany, NJ [In-Office Role)

Job Type: Full-Time
Department: Operations
Reports To: Executive Director of Operations


About the Firm

OnePoint BFG Wealth Partners growing, client-centric Registered Investment Advisor (RIA) firm based in Parsippany, NJ, serving high-net-worth individuals, families, and small business owners. Our mission is to deliver highly personalized wealth management and financial planning solutions through a commitment to integrity, service, and long-term relationships. We foster a collaborative and professional work environment that values growth, precision, and proactive support.


Position Overview

The Operations Associate, Back-Office, plays a critical role in supporting the daily operations of our wealth management firm. This entry-level position is ideal for a highly organized and motivated individual interested in building a career in financial services. You’ll be responsible for supporting core operational functions, maintaining accurate firm and account records, coordinating with custodians, and assisting with internal process execution to ensure smooth day-to-day operations.

Requirements:

Key Responsibilities

1. Operations Support, Custodian Liaison & Access Management

· Support Operations Department by handling daily operational tasks to ensure smooth business activities.

· Act as a point of contact between the firm and its custodians (e.g., Schwab, Pershing, Fidelity & Goldman Sachs). Manage escalations related to account issues, paperwork, platform access, and transaction processing.

· Collaborate with advisors and other team members to ensure custodian-related workflows are executed accurately and in compliance with firm and regulatory standards.

· Manage user access and permissions across custodial platforms including onboarding new users, modifying roles, and maintaining up-to-date access controls in alignment with firm policies and compliance requirements.

· Participate in ad-hoc projects to support and drive firm initiatives.

2. Check Deposits & Documentation

· Deposit all checks received for contribution into client investment accounts in a timely and accurate manner.

· Log each check in internal tracking systems, ensuring alignment with the appropriate client account and custodian.

· Verify and collect rollover rationale forms for all rollover contributions, maintaining proper documentation for compliance.

3. Investment Advisory Agreement Quality-Check

· Verify client information to ensure accuracy of identity, account registration, and client address.

· Validate fee and billing terms including advisory fees, billing method, and any exceptions

· Ensure the correct set of agreements is included based on the specific account type being opened


Skills & Qualifications

  • Education:
    • Bachelor’s degree in finance, Business, or related field, or equivalent experience in the financial services industry.
  • Experience:
    • 1-2 years of experience in a client service or operations role within a financial services environment, preferably in an RIA, wealth management or brokerage firm.
    • Knowledge of financial products, account types, and investment industry terminology.
  • Technical Skills:
    • Proficient in Microsoft Office Suite (Excel, Word, Outlook).
    • Experience with CRM (Salesforce), custodial platforms (e.g., Schwab, Fidelity, Pershing, Goldman Sachs), and financial account management systems is a plus.
    • Strong understanding of financial industry; primarily RIAs.
  • Soft Skills:
    • Strong attention to detail and ability to handle sensitive client information with discretion.
    • Excellent communication skills, both verbal and written.
    • Strong problem-solving skills and the ability to troubleshoot issues independently.
    • Client-focused with a high level of professionalism and service orientation.
    • Ability to prioritize and manage multiple tasks in a fast-paced environment.

Certifications (Preferred, but not required):

  • Series 65, or other relevant financial industry certifications, are a plus but not required.

Work Environment:

  • This role is performed in an office-based environment.

Compensation & Benefits:

  • Competitive salary based on experience.
  • Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off (PTO).
  • Opportunities for career growth and development within the firm.