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Account Operations Associate Jobs in California (NOW HIRING)

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Operate cash register, process payments through cash or credit card handling and/or member account ...

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Operate cash register, process payments through cash or credit card handling and/or member account ...

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the Club ... Operate cash register, process payments through cash or credit card handling and/or member account ...

GENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the ... Operate cash register, process payments through cash or credit card handling and/or member account ...

Jewelry Operations Associate

San Francisco, CA ยท On-site

$19.61 - $24.51/hr

... Operations Associate is responsible for supporting all operational functions of the Jewelry ... Submit repair invoices with proper documentation to Accounts Payable * Receive all merchandise for ...

Customer Operations Associate Outset invented a better way to do research: AI-powered user ... account management, etc.) * Excellent communication skills, with experience adapting communication ...

Fraud Operations Associate

San Francisco, CA ยท Hybrid

$86K - $108K/yr

What you'll do As a Fraud Operations Associate, you will be working with some of the industry ... Make risk-based, subjective decisions on high-value/risk transactions & account offboardings

OPERATIONS ASSOCIATE

La Puente, CA ยท On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts Payable and Accounts Receivable) Goals: help grow revenues and margins and drive process efficiency ...

OPERATIONS ASSOCIATE

La Puente, CA ยท On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts Payable and Accounts Receivable) Goals: help grow revenues and margins and drive process efficiency ...

OPERATIONS ASSOCIATE

La Puente, CA ยท On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts Payable and Accounts Receivable) Goals: help grow revenues and margins and drive process efficiency ...

Fraud Operations Associate

San Francisco, CA ยท On-site

$86K - $108K/yr

What you'll do As a Fraud Operations Associate, you will be working with some of the industry ... Make risk-based, subjective decisions on high-value/risk transactions & account offboardings

Showing results 21-40

Account Operations Associate information

What is the difference between Account Operations Associate vs Customer Service Representative?

AspectAccount Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentOffice setting, often in finance or banking sectorsCall centers, retail, or online support platforms
Employer & Industry UsageFinancial institutions, banking, fintech companiesRetail, telecommunications, service industries
Common Search & ComparisonFocuses on operational tasks related to accounts, data managementFocuses on direct customer interaction and issue resolution

The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.

Is an account operations associate a good career?

An account operations associate role involves managing client accounts, processing transactions, and ensuring operational efficiency, often requiring skills in data management and communication. It can be a stable entry-level position with opportunities for advancement into management or specialized finance roles, especially with relevant certifications or experience. The career outlook depends on the industry and company, but it generally offers a solid foundation in business operations.

Is an account operations associate an entry level job?

An account operations associate position is often considered entry-level, suitable for candidates with basic organizational and communication skills. It typically requires minimal prior experience and may involve training on specific tools like CRM software; however, some roles may prefer candidates with related internships or coursework.

What does an account operations associate do?

An account operations associate manages and supports client accounts by processing transactions, ensuring data accuracy, and resolving account issues. They often use tools like CRM systems and require strong organizational and communication skills to maintain smooth account functioning.

What are the most commonly searched types of Account Operations jobs in California?

The most popular types of Account Operations jobs in California are:

Infographic showing various Account Operations Associate job openings in California as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution.

Operations Associate

Los Gatos, CA โ€ข On-site

The Bay Club Company
Finance and Insuranceย โ€ขย 1 - 10 employees

Part-time

Re-posted 22 days ago


Key responsibilities

  • Assist in providing member service, including greeting members and guests, checking memberships, and delivering information about club programming and facilities.

  • Operate and manage the reception desk, including processing payments, handling cash, and performing opening and closing duties.

  • Maintain cleanliness and stock levels throughout the club, including cleaning, restocking supplies, and ensuring a safe environment.


Job description

GENERAL SUMMARY
The Operations Associate is responsible for contributing to the success of the Club by assisting in a variety of operational, hospitality, fitness and facility support roles. These associates are responsible for providing the highest level of member service, maintaining club cleanliness, and consistently demonstrating a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the Club.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS
Customer Service
  • Greet members and guests upon arrival to the Club.
  • Check members in by verifying their membership.
  • Ensure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.
  • Book appointments, program, and class reservations for members and guests.
  • Provide information regarding Club programming and facilities.
  • Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.
  • Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
  • Provide membership sales team with guest/prospect lead contact information.

Reception Desk Oversight (if applicable)
  • Operate cash register.
  • Process payments.
  • Manage/handle cash and balance cash drawer each shift.
  • Perform opening and/or closing duties, as required.
  • Answer and transfer phone calls

Cafรฉ Oversight (if applicable)
  • Create and serve food and beverage items.
  • Promote daily specials and encourage upgrades to each order.
  • Operate cash register, process payments through cash or credit card handling and/or member account charges.
  • Cafรฉ opening and/or closing duties, as required.
  • Maintain a clean, safe work environment according to State and Local food safety standards.
  • State Food Handler Certification
  • Responsible Beverage Service (RBS) state certification (if serving alcohol)

Pool Deck Oversight (if applicable)
  • Greet members and guests upon arrival to the Pool Area.
  • Act as a Host in the designated area or event space
  • Work with the F&B team to offer food and drinks from designated food outlets: (act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up)
  • Offer seating, make members/guests comfortable and provide a tour of pool deck amenities.
  • Communicate and book appointments for programs and events.
  • Provide information regarding Club programming and facilities updates.
  • Assist with maintaining refreshment stations: Refill water, stock supplies and keep area clean.
  • Provide towels as needed, assist with towel operation.

Parking Garage Oversight (if applicable)
  • Warmly greeting each member with a smile.
  • Check members and guests in by verifying their membership.
  • When necessary, audit cars parked in garage.
  • Perform any opening and/or closing duties, as required.

Cleanliness
  • Assist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas)
  • Detail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.
  • Restock vanity supplies and replenish inventory and janitorial products.
  • Maintain a clean, safe work environment.
  • Assist with laundry functions that include collecting, washing, drying, and folding towels.

Communication and Relationships
  • Communicate timely and follow up, as appropriate.
  • Active participation in required events, programs, meetings, and trainings.

OTHER JOB FUNCTIONS
  • Flexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
  • Policies and Regulations -- Knowledge of company polices.
  • Written Comprehension and Expression -- Ability to read, understand and communicate information and ideas in writing so others will understand.
  • Oral Comprehension and Expression --Ability to understand and communicate so others can understand ideas and information.
  • Computer -- Ability to utilize club software program and email communication software, such as Microsoft Outlook.

EXPERIENCE & EDUCATION
  • At least one year experience in the hospitality industry or related service position preferred.
    Food Safety certified (if applicable)
  • Professional, friendly manner and excellent customer service attitude and abilities.
  • Strong verbal communication and conflict resolution skills.
  • Enthusiastic, responsible, and dependable team player.
  • Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.
  • Well organized and detail oriented.
  • CPR certified.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Associate is regularly required to stand for extended periods; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The noise level in the work environment is usually moderate.
The language skills, reasoning ability, physical demands, and work environment described are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.