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Quick apply
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Account Operations Associate information
What is a business operations associate's salary?
What is the role of an operations associate?
What jobs in the US pay 300,000 a year?
What is the difference between Account Operations Associate vs Customer Service Representative?
| Aspect | Account Operations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer associate degree | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Office setting, often in finance or banking sectors | Call centers, retail, or online support platforms |
| Employer & Industry Usage | Financial institutions, banking, fintech companies | Retail, telecommunications, service industries |
| Common Search & Comparison | Focuses on operational tasks related to accounts, data management | Focuses on direct customer interaction and issue resolution |
The Account Operations Associate typically handles account management, data processing, and operational tasks within financial or banking environments. In contrast, Customer Service Representatives primarily engage with customers directly to resolve issues and provide support. While both roles require strong communication skills, the Associate role emphasizes back-end processes, whereas the Representative role is front-facing and customer-focused.
What job makes $10,000 a month without a degree?

Other
Posted 13 days ago
Job description
The Riviera Ridge School | Santa Barbara, CA
Associate Director Business Operations Opportunity Statement
How to Apply
The Riviera Ridge School has engaged DovetailED to lead this search. Interested candidates should email a cover letter (addressed to Susan Wayland, Director, Strategic Finance), a resume, and a list of at least three professional references consolidated as a single PDF document to Victoria Jones, Recruiter, at victoria@dovetailedsourcing.com. Please do not contact the school directly.
Position Objective
Working closely with the members of the Business Office, the primary focus of the Associate Director of Business Operations entails management of the general ledger, processing payroll, and supporting benefits administration. This position also works closely with the Director of Strategic Finance in generating and analyzing monthly, quarterly, and annual reports, as well as supporting the annual budget process and the annual independent audit of financials and the retirement plan. This position manages the work of the Business Operations Associate.
Qualifying Characteristics
- A Bachelor’s degree in business with accounting concentration preferred, or equivalent combination of education and experience.
- Must be highly skilled in dealing with financial and numerical data
- Excellent organization and communication skills with attention to detail
- Proficiency in Google Suite, Microsoft Office Suite, strong skills in Word, and highly skilled in the use of Excel
- Must be skilled in the use of Financial Edge NXT, or commensurate accounting software
- A minimum of 5 years of experience in an accounting management or controllership role is required
- Demonstrated ability to initiate and complete multiple tasks on time in a fast-paced environment
- Strong ability to work collegially with the Administration and Faculty
- Work experience in an independent school, college, and/or non-profit setting preferred
Essential Job Duties
- Uphold the School’s Mission, Vision, and Values as well as all policies and procedures required for non-profit independent schools
- Participate in all required professional development for faculty and staff, supporting the educational mission and philosophy of the school
Accounting/Finance
Manage general ledger through the monthly close schedule, to include (but not limited to):
- Bank and investment account reconciliations
- Posting to Subledgers
- Reconciliation of FACTS to GL
- Deferred revenue allocation
- Contribution reconciliations with Development
- Reconciliation of AvidXchange to GL
- Payroll entry and reconciliation to Paycom
- Restricted Fund rollforward (quarterly)
- Finalize the trial balance each month for reporting
- Participate in Financial statement preparation and analysis, including assistance with Finance Committee reports
- In conjunction with the Director of Strategic Finance, manage annual independent financial and retirement plan audit requests, and assist with the preparation and review of the 990 annual information filing
Supervise and manage the work of the Business Operations Associate to:
- Ensure timely accounts payable process each week
- Ensure a timely student billing process and collections
- Ensure all other deposits, billings, and disbursements are recorded and handled promptly and accurately.
- Ensure school credit card transactions are documented, coded, and entered to the general ledger in a timely manner.
- Support the maintenance of capital asset records
- Assist with monthly bank reconciliations
- Populate annual DASL/NBOA and CalISBOA survey data each year
How to Apply
The Riviera Ridge School has engaged DovetailED to lead this search. Interested candidates should email a cover letter (addressed to Susan Wayland, Director, Strategic Finance), a resume, and a list of at least three professional references consolidated as a single PDF document to Victoria Jones, Recruiter, at victoria@dovetailedsourcing.com. Please do not contact the school directly.