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Account Manager Gaming Jobs in Virginia (NOW HIRING)

Service Account Manager

Roanoke, VA · On-site

$47K - $70K/yr

We are a game changer in the security and software industry, revolutionizing how security is ... Position Summary Protos is seeking a Senior Service Agent/Account Manager to join its National ...

The Semiconductor Account Manager drives sales growth by identifying and developing new business ... games." What you know: You have a Bachelor's of Engineering or related field and: * 5+ years of ...

Account Supervisor

Henrico, VA · On-site

$18.23 - $22.79/hr

As an Account Supervisor, you will oversee the day-to-day management of a shift at a client site ... Our game changing JobStack platform fills a job every 9 seconds and has filled over 7 million ...

But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move ... CSMs partner with the Account Management, Solutions Design, and Delivery teams to drive adoption ...

Mgr I- Business Dev

Reston, VA · On-site

$132K - $226K/yr

Drive new business and customer retention as well as account growth strategies. * Identify mission ... Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and ...

General Sales Manager Employment Type: Full Time Location(s): Norfolk / VA Beach, Virginia Work ... Consistently driving game-changing results, this individual knows how to identify, develop, and ...

General Sales Manager Employment Type: Full Time Location(s): Norfolk / VA Beach, Virginia Work ... Consistently driving game-changing results, this individual knows how to identify, develop, and ...

General Sales Manager Employment Type: Full Time Location(s): Norfolk / VA Beach, Virginia Work ... Consistently driving game-changing results, this individual knows how to identify, develop, and ...

Company Description mHelpDesk is a leading provider of web-based service management software that ... Enjoy frequent company happy hours, games and good times! ABOUT YOU: You are someone who wants to ...

Company Description mHelpDesk is a leading provider of web-based service management software that ... Enjoy frequent company happy hours, games and good times! ABOUT YOU: You are someone who wants to ...

Senior Partner Manager

Springfield, VA · On-site

$170 - $200/hr

Think of it as the batting cage before the big game - but for communication. Whether it's a sales ... These accounts involve multi-component commercial models, multi-year agreements, sublicensing and ...

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Account Manager Gaming information

Is an account manager gaming a difficult job?

An account manager in gaming is responsible for maintaining client relationships, managing accounts, and ensuring customer satisfaction, which requires strong communication, problem-solving skills, and industry knowledge. The job can be demanding due to client expectations, deadlines, and the need to stay updated on gaming trends and tools. Success often depends on organizational skills and the ability to handle multiple accounts simultaneously.

Is an account manager gaming an entry-level position?

An account manager in gaming is typically not an entry-level position; it usually requires prior experience in sales, customer service, or account management, along with strong communication skills. Entry-level roles in gaming companies may include support or junior positions, but account management generally demands a proven track record and industry knowledge.

What are popular job titles related to Account Manager Gaming jobs in Virginia?

For Account Manager Gaming jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Account Manager Gaming jobs in Virginia look for?

The top searched job categories for Account Manager Gaming jobs in Virginia are:

Infographic showing various Account Manager Gaming job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Service Account Manager

Protos Security

Roanoke, VA • On-site

$47K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Protos Security rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 117 rated security


Job description

Company: Protos Security
Job Title: Senior Service Agent
Reports To: Service Manager
Location: Roanoke VA, On-Site


Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.


Position Summary

Protos is seeking a Senior Service Agent/Account Manager to join its National Operations Service Center in Roanoke, VA. Our work environment is fast paced, positive and stresses results oriented internal growth.



Essential Duties & Responsibilities

  • To oversee a portfolio of National and Local customer’s security needs as it relates to guard service, off-duty police, and overall security programs across their footprint.
  • Act as primary point of contact for the Client and establish productive, professional relationships with key personnel within assigned Client accounts.
  • Proactively assess, clarify, and validate Client’s needs on an ongoing basis, communicate them internally as needed; develop plans and oversee delivery execution.
  • Lead solution development efforts that best address Clients’ needs, while coordinating the involvement of all necessary Company personnel.
  • Be the accountable point person with all rollouts of new business for each assigned Client. Direct the flow of information between each Client, the specific Company personnel, and Company departments involved in each roll-out, and vice versa.
  • Consistently communicate with your immediate supervisor on any recognition, issue or concern regarding your clients
  • To keep all matters of confidentiality only between you and the party involved
  • Address all client concerns and use discretion and independent judgement to determine when concerns reach a level that necessitates escalation
  • Prioritize client concerns and take the lead/ownership on any requests, issues, or questions from your clients
  • Approve time, make necessary changes/corrections, ensure proper Accounts Receivables and Payables processes are aligned with expected work orders
  • Coordinate with the Strategic Account Managers, Service Managers and Director to ensure clients are receiving the highest level of day-today service
  • Be prepared to follow and execute the rules of engagement if an assigned client has issues that require escalation (i.e. high level incidents affecting client property, loss of life or bodily injury to Protos’ vendor or client personnel)
  • Implement pricing strategy and process ownership in accordance to company strategy for customer’s temporary and emergency needs
  • Additional duties as directed by management


Qualifications & Experience

  • Bachelor's degree highly preferred. Degree from an accredited four-year college or university in Business, Marketing, or Criminal Justice; equivalent business experience will be considered.
  • Previous experience servicing client/customer accounts. Experience in account or portfolio management with high-touch service highly preferred.
  • Highly personable with excellent customer service skills.
  • Ownership of customer relationships.
  • Strong problem-solving and analytical skills.
  • Ability to analyze and execute alongside a team.
  • Excellent prioritization and time management abilities, strong collaborator, and leader
  • Process driven, detail oriented and highly organized.
  • Intermediate knowledge of office applications and ability to learn new software platforms as necessary.


Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

  • Purpose Driven Work – Every role contributes to building smarter, more secure environments
  • Growth Opportunities – Mentorship, cross functional projects, and career development
  • Collaborative Culture – Open communication, respect, and team first thinking
  • People First Values – Inclusive culture and generous employee support


Benefits Include:

  • Competitive compensation
  • Health, Vision, Dental, and Life Insurance
  • Employee Assistance Program
  • FSA / HSA
  • 401(k) with employer contribution
  • Excellent Paid Time Off (24 days)
  • Collaborative work environment (and great coffee!)


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

The employee must occasionally lift and/or move up to 10 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.



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