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Account Manager Agent Jobs in Springfield, OH (NOW HIRING)

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Account Manager Agent information

See Springfield, OH salary details

$23.9K

$47.4K

$68.9K

How much do account manager agent jobs pay per year?

As of May 28, 2026, the average yearly pay for account manager agent in Springfield, OH is $47,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $53,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager Agent, and why are they important?

To thrive as an Account Manager Agent, you need strong relationship-building skills, sales acumen, and a solid understanding of client management, often supported by a relevant bachelor’s degree. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and sometimes certifications like Certified Account Manager (CAM) are typically required. Exceptional communication, problem-solving, and organizational abilities set standout professionals apart in this role. These skills are crucial for managing client portfolios effectively, driving revenue growth, and ensuring long-term customer satisfaction.

How does an Account Manager Agent typically collaborate with other departments to ensure client satisfaction?

Account Manager Agents frequently work with teams such as sales, customer support, and product development to address client needs and resolve issues. They act as a liaison, communicating client feedback and coordinating solutions or product adjustments. This collaborative approach helps ensure that clients receive timely responses and that their expectations are met, leading to stronger client relationships and successful account management. Regular meetings and transparent communication are central to this process.

What does an Account Manager Agent do?

An Account Manager Agent is responsible for managing and nurturing relationships with clients or customers on behalf of their company. They act as the main point of contact, ensuring clients' needs are met, resolving issues, and helping to grow the business relationship. Their duties often include communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. Account Manager Agents play a crucial role in maintaining client satisfaction and contributing to the company's revenue growth.

What is the difference between Account Manager Agent vs Customer Service Representative?

AspectAccount Manager AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer sales or account management certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client-facing, sales-drivenCall centers, retail, or office environments, focus on support
Employer & Industry UsageFinancial services, telecom, insurance, retailRetail, telecom, hospitality, tech support
Common Search & ComparisonFocuses on managing client accounts and sales growthFocuses on assisting customers and resolving issues

While both roles involve customer interaction, Account Manager Agents primarily focus on managing client accounts and driving sales, whereas Customer Service Representatives concentrate on supporting customers and resolving inquiries. The roles often overlap in communication skills but differ in objectives and responsibilities.

What are popular job titles related to Account Manager Agent jobs in Springfield, OH? For Account Manager Agent jobs in Springfield, OH, the most frequently searched job titles are:
What job categories do people searching Account Manager Agent jobs in Springfield, OH look for? The top searched job categories for Account Manager Agent jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Account Manager Agent jobs? Cities near Springfield, OH with the most Account Manager Agent job openings:
Account Manager Agent jobs near you

Account Manager - State Farm Agent Team Member

Alex Mascaro - State Farm Agent

Plain City, OH

$50K - $70K/yr

Full-time

PTO

Posted 23 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Alex Mascaro - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.