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Account Management Jobs in Decatur, GA (NOW HIRING)

Marpai Administrators LLC

Account Manager

Atlanta, GA · Remote

$65K - $85K/yr

Provide account management services and consulting to a book of business of Marpai clients * Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction with ...

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CoreSite

Account Manager

Atlanta, GA · Hybrid

$75K - $85K/yr

Duties Strategic Account Management * Develop a deep understanding of each customer's business, objectives, and challenges to identify growth opportunities and inform renewal strategies. * Create and ...

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Account Management information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account management jobs pay per year?

As of May 30, 2026, the average yearly pay for account management in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Account Management jobs in Decatur, GA? For Account Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Decatur, GA look for? The top searched job categories for Account Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Management jobs? Cities near Decatur, GA with the most Account Management job openings:
Account Management jobs near you

Account Manager

Marpai Administrators LLC

Atlanta, GA • Remote

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (Marpai) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes.
ABOUT THE POSITION:
The Account Manager will work in a fast-paced, dynamic work environment working collaboratively with other departments and business partners requiring the ability to be adaptive, innovative and flexible with regards to our customers and clients. This position is responsible for providing account management service and consulting to all Marpai clients
WHAT YOU WILL BE DOING:
  • Provide account management services and consulting to a book of business of Marpai clients
  • Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction with Marpai services, monitor and maintain service level expectations, and perpetuate a best in class reputation.
  • Provide interpretation and recommendations related to reports that Marpai provides to customers on an ongoing basis.
  • Effectively renew business within their book of business.
  • Work with operations teams to resolve elevated service issues.
  • Remain current on trends and industry knowledge establishing self as subject matter expert
  • Travel across the US to client/broker sites, as needed
  • Other duties as required

WHAT SUCCESS LOOKS LIKE:
  • Successfully manage and renew a book of business by delivering strategic, consultative account management and best-in-class client service
  • High client satisfaction, strong renewal rates, on-time delivery of strategy plans and reporting, and effective management of client relationships.
  • Retained and expanded revenue, successful renewals, increased product adoption, and minimized escalations.
  • Strong cross-functional collaboration, accurate and timely CRM updates, proactive communication, and contribution to team best practices.

WHAT DO YOU NEED:
  • Minimum 5 years of account management experience with results in the TPA or benefits industry
  • Four-year college degree preferred or experience equivalent
  • Active State Health agent license preferred
  • Strong verbal and written communication skills to effectively and accurately execute duties
  • Strong customer service and relationship skills to ensure timely response, effective resolution and build consensus
  • Strong follow up skills leading to timely and effective completion of duties and resolution of tasks
  • Superior organizational skills and attention to detail enabling efficient, effective and comprehensive solutions/resolution
  • Flexibility in work schedule to meet demands of clients and colleagues as well as meet deadlines consistently
  • Strong knowledge, understanding of broker and consultant channels and competitive market leading to success in those related channels.
  • Working knowledge and understanding of TPA operational functions, including Stop Loss
  • Able to work independently in a fast-paced environment

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • In this role, expected to travel for client meetings, around the Country, as required

WHY WORK AT MARPAI?
We have great benefits:
  • Generous PTO
  • Medical and Prescription
  • Health and Wellness Programs
  • EAP
  • FSA / HSA / Dependent Care
  • Dental
  • Vision
  • Life and Disability
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection

    Marpai is an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

This is a remote position.