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Account Management Jobs in Decatur, GA (NOW HIRING)

Hub Group

Account Management Specialist

Atlanta, GA · On-site

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic ...

Ibotta

Account Management Director

Atlanta, GA · On-site

Ibotta is seeking a Account Management Director (Individual Contributor) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Ibotta is fundamentally changing ...

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All JobsAccount Management JobsAccount Management Jobs in Decatur, GA

Account Management information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account management jobs pay per year?

As of Jun 20, 2026, the average yearly pay for account management in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and strong interpersonal and sales skills can lead to higher earnings.

What job is account management?

Account management is a role where professionals serve as the main point of contact between a company and its clients, ensuring customer satisfaction and retention. They handle client relationships, address issues, and identify opportunities for account growth, often using CRM tools and requiring strong communication skills.

What does an account management do?

An account management professional is responsible for maintaining and growing relationships with clients or customers. They handle communication, address client needs, and ensure satisfaction, often using CRM tools and sales strategies to meet business goals.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What job makes $10,000 a month without a degree?

In account management, high earnings of $10,000 or more per month are typically achieved through senior roles, large client portfolios, or commission-based structures, often requiring strong sales, negotiation skills, and experience. Many successful account managers in industries like technology, finance, or advertising can reach this income level without a formal degree, relying instead on proven performance and industry knowledge.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
What are popular job titles related to Account Management jobs in Decatur, GA? For Account Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Decatur, GA look for? The top searched job categories for Account Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Management jobs? Cities near Decatur, GA with the most Account Management job openings:
Account Management jobs near you
Account Management Specialist

Account Management Specialist

Hub Group

Atlanta, GA • On-site

Full-time

Posted 12 days ago

Hub Group rating

5.7

Company rating: 5.7 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

322nd of 341 rated logistics

Job description

Job Description
The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer. Once the on-boarding of these customers has occurred, the Account Management Specialist will monitor and report order acceptance, order maintenance and accessorial management by the use of various Hub Group transportation management systems. The Account Management Specialist reports to the Manager, Account Management.
Essential Job Functions:
  • Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges
  • Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools
  • Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner
  • Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Qualifications:
  • Bachelor's degree in business, logistics, supply chain, or management preferred
  • Experience in the transportation industry preferred
  • Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
  • Highly effective communication, both verbal and written
  • Attention to detail, organizational skills, and customer focused
  • Ability to work weekend rotation when scheduled

About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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