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Account Management Jobs in Decatur, GA (NOW HIRING)

Hub Group

Account Management Specialist

Atlanta, GA · On-site

$50K - $55K/yr

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic ...

InComm Payments

Mgr I, Account Management

Atlanta, GA · On-site

Background in account management, loyalty and rewards marketing and/or product development. * A strong record of achievement, client retention and growth * Experience managing medium to large ...

FlexTG

Manager, Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

... Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the office four ...

New

FlexTG

Manager, Client Account Management

Atlanta, GA · Hybrid

... Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the office four ...

New

FlexTG

Manager, Client Account Management

Atlanta, GA · Hybrid

$85K - $95K/yr

... Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a FlexTG office are expected to work a hybrid schedule and be in the office four ...

New

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All JobsAccount Management JobsAccount Management Jobs in Decatur, GA

Account Management information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account management jobs pay per year?

As of Jul 10, 2026, the average yearly pay for account management in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

Is account management a high paying job?

Account management roles can offer competitive salaries, especially with experience, industry specialization, and in larger companies. Salaries often include bonuses and commissions, and professionals with strong communication and negotiation skills tend to earn higher pay. However, compensation varies widely based on location, company size, and individual performance.

What job is account management?

Account management is a professional role focused on maintaining and growing relationships with clients or customers. Account managers serve as the main point of contact, address client needs, and often use customer relationship management (CRM) tools to ensure satisfaction and retention.

Will AI replace account managers?

AI can automate routine tasks in account management, such as data analysis and reporting, but it is unlikely to fully replace account managers who rely on relationship-building, strategic thinking, and personalized communication. Human skills remain essential for understanding client needs and providing tailored solutions. Many organizations use AI tools to support account managers rather than replace them entirely.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What do account management do?

Account management involves maintaining and strengthening relationships with clients or customers to ensure their needs are met and to promote business growth. Professionals in this role coordinate with sales, support, and other departments, often using customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. Their responsibilities include managing accounts, resolving issues, and identifying opportunities for upselling or renewal.

What is the average salary for an account manager?

The average salary for an account manager typically ranges from $60,000 to $85,000 annually, depending on experience, industry, and location. Senior account managers or those in specialized fields can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with CRM tools are valuable for this role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.
What are popular job titles related to Account Management jobs in Decatur, GA? For Account Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Decatur, GA look for? The top searched job categories for Account Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Management jobs? Cities near Decatur, GA with the most Account Management job openings:
Account Management jobs near you
Account Management Specialist

Account Management Specialist

Hub Group

Atlanta, GA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

Hub Group rating

5.8

Company rating: 5.8 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

327th of 353 rated logistics

Job description


The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic commerce providers, etc. The Account Management Specialist will act as the primary liaison between the company and the customers, meeting customer expectations and working with internal Hub Group Departments to resolve any issues for the customer. Once the on-boarding of these customers has occurred, the Account Management Specialist will monitor and report order acceptance, order maintenance and accessorial management by the use of various Hub Group transportation management systems. The Account Management Specialist reports to the Manager, Account Management.
Essential Job Functions:
  • Develop a proactive relationship with the assigned customer accounts by resolution of issues and concerns in a timely manner and provide innovative solutions
  • Determine which accessorial charges can be billed and follow company process to successful conclusion, minimizing disputes, assisting in collections and working with Account Managers on solutions to reduce accessorial charges
  • Manage, monitor and report order acceptance, order maintenance and accessorial management by email, phone and use of various Hub Group transportation management systems
  • Offer alternative transportation solutions as necessary by analyzing internal and external account metrics
  • Manage assigned customer accounts to ensure they receive the best product at the lowest possible cost; maximize margin, network efficiency and On-Time Performance (OTP)
  • Communicate with shipper and consignee contacts regarding exception notification and problem resolution
  • Maximize Hub profitability and reduce customer cost exposure by working with Operations to properly manage assets such as container pools
  • Maintain quality service by monitoring standards; advising supervisor of potential problems. Work with Manager, Account Management and Operations Group to address and resolve single load concerns in a timely manner
  • Duties, responsibilities and activities may be assigned or changed from time to time

Minimum Qualifications:
  • Bachelor's degree in business, logistics, supply chain, or management preferred
  • Experience in the transportation industry preferred
  • Experience with EDI processes, Web Tender Portals, fax and other applicable forms of electronic communication preferred
  • Proficiency with Microsoft Office applications, with emphasis on Outlook, Excel, Word
  • Highly effective communication, both verbal and written
  • Attention to detail, organizational skills, and customer focused
  • Ability to work weekend rotation when scheduled

Salary: up to$50,000 - $55,000 / year base salary + bonus eligibility
This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand
Benefits
We offer a comprehensive benefits plan including:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

BEWARE OF FRAUD!
Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind
  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

About Us
Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

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