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Account Management Jobs in Decatur, GA (NOW HIRING)

Hub Group

Account Management Specialist

Atlanta, GA · On-site

The Account Management Specialist acts as the primary day-to-day contact for customers within an assigned customer account group which may include retail, durable goods, automotive, electronic ...

Ibotta

Account Management Director

Atlanta, GA · On-site

Ibotta is seeking a Account Management Director (Individual Contributor) to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. Ibotta is fundamentally changing ...

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Account Management information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account management jobs pay per year?

As of May 30, 2026, the average yearly pay for account management in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager, and why are they important?

To thrive as an Account Manager, you need strong client relationship management, sales acumen, and a relevant bachelor’s degree, often in business or marketing. Familiarity with CRM software like Salesforce, data analytics tools, and proficiency in Microsoft Office suite are typically required. Excellent communication, problem-solving, and negotiation skills help you build trust and resolve client issues effectively. These abilities are vital for maintaining satisfied clients, achieving revenue targets, and fostering long-term business growth.

How does an Account Manager typically balance the needs of multiple clients while meeting internal business goals?

Account Managers often juggle the demands of several clients at once, which requires strong organizational skills and the ability to prioritize tasks. They must proactively communicate with clients to understand their needs, while also collaborating closely with internal teams such as sales, marketing, and product development to deliver solutions that align with business objectives. Regular check-ins, setting clear expectations, and using project management tools are common strategies to ensure all parties are satisfied and account goals are met. Balancing client satisfaction with company targets is a dynamic and rewarding aspect of the role.

What is account management?

Account management is a business function where professionals build and maintain relationships with clients or customers to ensure their satisfaction, retention, and growth. Account managers act as the main point of contact between a company and its clients, addressing their needs, resolving issues, and identifying opportunities for upselling or cross-selling. The goal is to foster long-term partnerships that benefit both the client and the company.

What is the difference between Account Management vs Customer Service Representative?

AspectAccount ManagementCustomer Service Representative
Primary RoleBuild and maintain long-term client relationships, upsell, and ensure client satisfactionAssist customers with inquiries, resolve issues, and provide product or service information
Required SkillsCommunication, relationship management, sales knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentOffice-based, client meetings, account reviewsCall centers, retail, online support channels
Industry UsageCommon in B2B and B2C sectors, especially in SaaS, finance, and techWidespread across retail, telecom, hospitality, and service industries

While both roles involve communication with clients or customers, Account Management focuses on maintaining ongoing relationships and growing accounts, often with a strategic approach. Customer Service Representatives primarily handle immediate customer inquiries and issues, emphasizing quick resolution. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Account Management jobs in Decatur, GA? For Account Management jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Management jobs in Decatur, GA look for? The top searched job categories for Account Management jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Management jobs? Cities near Decatur, GA with the most Account Management job openings:
Account Management jobs near you
Director, Account Management

Director, Account Management

Purchasing Power

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a FinTech holding company with more than 20 years of experience, we're focused on building simple, responsible financial solutions that put people first. PROG Holdings' portfolio includes Progressive Leasing, a market leader in lease-to-own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform - all united by a commitment to innovation, access, and meaningful impact.
We are hiring a Director of Account Management that is responsible for the B2B leadership, strategic planning and team support of the Strategic Account Managers. This role requires a strategic thinker with strong leadership skills and a proven track record in managing client relationships, retention and growth while optimizing processes. The ideal candidate will have a proven track record in account management and have the ability to develop and execute strategic initiatives.
This is a hybrid role that requires in-office presence in Atlanta, Georgia.
What You'll Do:
Leadership & Team Management:
  • Lead, mentor, and develop a high-performing account management team
  • Set clear performance goals and provide regular feedback and coaching
  • Assist Account Managers to initiate and cultivate successful partnerships between Purchasing Power and assigned Clients
  • Plan and deliver support programs for the Strategic Account Management team and offer guidance on influencing and strengthening performance and partnerships

Client Relationship Management:
  • Optimize and manage business relationships with our largest broker partners to grow Purchasing Power's client base
  • Act as the primary point of contact for escalated client issues
  • Develop and implement partner business plans and account plans strategies to drive client engagement and retention
  • Meet target revenue and adoption rates while focusing on customer penetration strategies and develop with accounts

Process Optimization:
  • Implement process improvements and develop standard operating procedures for account management
  • Utilize data and analytics to drive decision-making and process enhancements

Strategic Planning & Execution:
  • Collaborate with senior leadership to develop and execute account management strategies
  • Align account management goals with overall business objectives
  • Identify upselling and other opportunities with existing accounts to drive revenue growth

Performance Monitoring & Reporting:
  • Track and report on key performance metrics for the account management team
  • Provide regular updates to senior leadership on team performance and client satisfaction

The Experience You Will Bring:
  • Bachelor's degree in Business, Marketing, or a related field or equivalent relevant experience
  • 8+ years of experience in B2B sales or account management, with at least 3 years in a leadership role
  • Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, One Note)
  • Experience with CRM software (Salesforce) and data analytics tools (Tableau)
  • Strong leadership and people management skills
  • Preferred experience working with employee benefit offerings or voluntary benefit insurance programs
  • Strong understanding of Account Management Best Practices
  • Proven ability to build and maintain client and partner relationships
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve
  • Ability to work in-office 3 days a week
  • Ability to travel 35% of the time

What We Offer:
  • Hybrid work model (Onsite/Offsite)
  • Comprehensive benefits: medical, dental, vision, company paid Basic Life/AD&D
  • 401k Retirement Plan
  • Paid Time Off
  • Career Development
  • Employee Purchase Program

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