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Account Customer Operations Jobs (NOW HIRING)

Resideo

Director, Customer Operations

Louisville, KY · On-site

Manage daily account maintenance and operational support processes, especially for Security customers, ensuring account updates, service changes, customer records, and recurring issues are handled ...

ORBCOMM

Customer Operations Specialist

Sterling, VA · On-site

$60K - $80K/yr

Manage customer account information and maintain accurate records across business systems ... Monitor operational workflows and identify opportunities to improve efficiency and customer ...

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How much do account customer operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for account customer operations in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

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Infographic showing various Account Customer Operations job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Customer Service Representative | Technical Support

Buffalo, NY • On-site

Customer Operations
See more jobs at Customer Operationsexternal

$20/hr

Other

Re-posted 13 days ago

Job description

Spectrum Mobile Customer Service Representative

This position is on site in a call center at 3920 Main Street Buffalo, NY 14226, corner of Main St. and Eggert Rd. CUSTOMER SERVICE REPRESENTATIVE $20/hr Start Date: Friday, October 16th, 2026 Training Schedule: Tuesday - Saturday, 12:30PM - 9:00PM for 11 weeks

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.

Responsibilities

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
  • Resolving mobile customer inquiries while creating best-in-class customer experiences
  • Working independently in an open, friendly environment while collaborating with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient

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