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Account Associate Commercial Lines Jobs (NOW HIRING)

Insurance Office of America

$75K - $85K/yr

Account Manager Associate - Commercial Lines Remote: for California residents, Los Angeles County area (strongly preferred) Supporting: IOA - Los Angeles | Book Focus: Generalist | Required: active P ...

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Account Associate Commercial Lines information

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$34K

$52.5K

$71.5K

How much do account associate commercial lines jobs pay per year?

As of Sep 10, 2026, the average yearly pay for account associate commercial lines in the United States is $52,502.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is the difference between Account Associate Commercial Lines vs Account Coordinator Commercial Lines?

AspectAccount Associate Commercial LinesAccount Coordinator Commercial Lines
CertificationsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentInsurance agencies, brokerages, corporate officesInsurance agencies, brokerages, corporate offices
Job ResponsibilitiesAssisting clients, processing policies, supporting account managersSupporting account managers, handling administrative tasks, client communication

Both roles typically require similar certifications and work in insurance agencies or brokerages. The Account Associate Commercial Lines focuses more on client interaction and policy processing, while the Account Coordinator Commercial Lines often handles administrative support and coordination tasks. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What does an account associate commercial lines do?

An account associate in commercial lines insurance supports the management of business insurance policies by preparing quotes, processing applications, and maintaining client records. They often communicate with clients and underwriters, use insurance software, and ensure policy details are accurate and up-to-date.

What is an account associate commercial lines position?

An account associate in commercial lines is responsible for supporting insurance agents and clients by processing policies, handling inquiries, and maintaining account information. They often use insurance software, review policy details, and ensure compliance with company standards. This role typically requires strong communication skills and knowledge of insurance products.

What cities are hiring for Account Associate Commercial Lines jobs?

Cities with the most Account Associate Commercial Lines job openings:

What states have the most Account Associate Commercial Lines jobs?

States with the most job openings for Account Associate Commercial Lines jobs include:

What are popular job titles related to Account Associate Commercial Lines jobs?

For Account Associate Commercial Lines jobs, the most frequently searched job titles are:

Account Associate Commercial Lines jobs near you

Account Manager Associate - Commercial Lines (California)

San Clemente, CA

Insurance Office of America
Insurance Services • 1 - 5K employees
Learn more about Insurance Office of Americaexternal

$75K - $85K/yr

Full-time

Medical, Retirement

Posted 14 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Job Description:

Title: Account Manager Associate - Commercial Lines

Remote: for California residents, Los Angeles County area (strongly preferred)
Supporting: IOA - Los Angeles | Book Focus: Generalist | Required: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations

About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.


Key Responsibilities:

  • Technical Competence: Maintain technical competence and industry expertise.

  • Team Leadership:Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management: Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Task Processing:Process tasks accurately and within required timeframes.

  • Contract Review:Assist in reviewing contracts to ensure proper coverages are included.

  • Accounts Receivable:Monitor reports and take action on delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor and maintain activity/suspense to ensure timely completion.

  • Communication:Maintain frequent, transparent communication with the account team regarding workload status and any issues.

  • Service Excellence:Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seek and adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrate integrity and leadership.

Ideal Candidate Qualifications:

  • 7+ years of customer service experience in the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active property & casualty licensing; professional designation preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiency in MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment

What to Expect (Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $75,000.00 to $85,000.00 per year, depending on experience, relevant skills, and geographic location

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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