Accessibility Jobs in Chicago, IL (NOW HIRING)

Digital Accessibility Trainer / Instructor

Promet Source is an award-winning, open-source design and development agency headquartered in Chicago. Founded in 2003, Promet specializes in accessible, standards-compliant digital solutions for government, higher education, healthcare, nonprofit, and association clients across the United States. Our accessibility practice is led by IAAP- and CPACC-certified professionals who conduct WCAG audits, remediation, consulting, and training. We combine automated and manual testing with deep assistive-technology expertise to help clients achieve and sustain ADA and Section 508 compliance.

As the April 2026 and April 2027 DOJ Title II deadlines drive unprecedented demand for accessibility training among state and local governments, Promet is expanding its training delivery capacity. This contract position is designed to be deployed across multiple client engagements—not a single project. The successful candidate will become a core member of Promet’s accessibility training team, delivering our curriculum to cities, counties, special districts, universities, and other public-sector organizations on a recurring basis.

Promet Source is seeking a contract Digital Accessibility Trainer to deliver instructor-led and self-paced training programs that prepare client staff to create, publish, and maintain accessible digital content in compliance with ADA Title II and WCAG 2.1 Level AA. This is a multi-client, ongoing contract—not a single engagement. The trainer will be assigned to successive and, at times, concurrent client projects as Promet’s accessibility training practice grows.

The trainer will deliver a comprehensive curriculum spanning accessible Word documents, PDF forms and documents, HTML web content, social media, multimedia and captioning, accessibility testing, vendor procurement, and governance. Training audiences will include content editors, web developers, communications staff, administrative personnel, department managers, and executive leadership across diverse public-sector organizations.

Each engagement will be scoped and customized by Promet’s accessibility and account management team in collaboration with the trainer. The trainer is expected to adapt Promet’s base curriculum to each client’s CMS platform, document workflows, organizational structure, and regulatory timeline while maintaining consistent quality and brand standards.

• Deliver Promet’s Digital Accessibility Training Curriculum to client staff through instructor-led sessions (in-person at client facilities and/or live virtual), covering modules on foundations, Word, PDF, HTML, social media, multimedia, testing, procurement, and governance
• Adapt delivery to each client’s audience: hands-on workshops for content editors and developers, executive briefings for leadership, and role-specific deep dives for specialized staff
• Customize training examples using each client’s actual web pages, documents, forms, CMS, and social media accounts rather than relying solely on generic samples
• Conduct live demonstrations of assistive technology (screen readers, keyboard navigation, magnification) to show participants how people with disabilities experience their content
• Administer module-level knowledge checks and practical assessments to verify applied competency
• Manage training logistics in coordination with Promet’s account management team, including scheduling across client departments, room/platform setup, and materials distribution

• Contribute to the ongoing development and refinement of Promet’s reusable training curriculum based on field experience, participant feedback, and evolving standards and regulations
• Develop and maintain supplemental materials: recorded video walkthroughs, step-by-step job aids, quick-reference cards, and practice exercises for self-paced learning
• Create client-specific customizations (branded slide decks, exercises using client content, CMS-specific instructions) that can be templated for efficiency across similar engagements
• Document lessons learned and reusable patterns from each engagement to improve delivery quality for future clients
• Stay current with WCAG updates, DOJ guidance, assistive technology releases, and platform accessibility feature changes, and incorporate updates into curriculum materials

• Accessible Microsoft Word documents: built-in styles, heading hierarchy, alt text, table structure, link text, color contrast, Accessibility Checker, and export to tagged PDF
• Accessible PDF creation and remediation: Adobe Acrobat Pro tagging, reading order, form field labeling, tab order, tooltips, bookmarks, and validation against WCAG criteria
• Accessible HTML content: semantic structure, ARIA, keyboard and focus management, forms and error handling, color contrast, media alternatives, reflow, and text spacing
• Accessible social media: platform-native alt text, CamelCase hashtags, caption requirements, accessible graphics, and plain-language practices
• Accessible multimedia: captioning workflows, transcript creation, audio description, SRT/VTT files, and accessible virtual meeting practices
• Accessibility testing: automated scanners (axe, WAVE, Lighthouse), manual keyboard testing, screen reader spot-checking (NVDA, VoiceOver), color contrast tools, and document checkers

• Advise client teams on establishing digital accessibility policies, content publishing standards, and pre-publish checklists aligned with WCAG 2.1 AA and DOJ guidance
• Guide client staff through legacy document triage (archive, remediate, replace with HTML, rebuild) using the DOJ’s exception criteria
• Review vendor VPATs/ACRs and advise procurement staff on contract language for accessibility requirements
• Escalate complex technical or legal questions to Promet’s senior accessibility consultants when issues exceed the training scope

• Track training completion by department, role, and module for each client engagement, and deliver progress reports on Promet’s agreed cadence
• Provide post-engagement summaries documenting training delivered, competency levels observed, remaining gaps, and recommendations for follow-on services
• Support Promet’s business development by participating in pre-sales calls,